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Question:
I've heard that education on Epic has started in Siuslaw. How are providers and caregivers feeling about learning Epic so far?
Answer:
It is an adjustment to learn a new system, but so far things are going relatively well, according to Dr. Ron Shearer, medical director and vice president for PHMG in Siuslaw.
Here are a few of his tips:
1. Do the online modules that pertain to your work so you come in familiar with Epic--it helps. (Find e-learnings on Epic education site.)
2. The first day might be harder than the others; it will get better.
3. Learning a new system can be stressful and fast. Raise your hand if you need explanations. Don't be afraid to tell the instructor to slow down. Odds are the rest of the class will be feeling the same.
4. When taking the test, write down your answers, the system will tell you right after the question whether you were right or wrong. It's much like our core competency modules. This makes taking the test the second time much simpler.
5. Be alert that some questions on the test have more than one answer (e.g., B and C).
6. Work on exercises before the class, if possible--especially the 150 and 200 classes.
"I felt much stronger after completing the second course and I see a light at the end of the tunnel," says Dr. Shearer.
Submit your question
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PeaceHealth Physicians & Providers,
 | | Dr. Howard Graman |
As I mentioned last week, there were a few takeaways from the recent American Medical Group Association conference: - There is much confusion and trepidation nationally about how the Affordable Care Act and insurance exchanges will affect the financing and delivery of care in 2014.
- The rise of high deductible plans will drive consumerism with likely reductions in utilization and other unanticipated consequences.
- Retail care growth (such as Walgreen's "Take Care Clinic") will directly compete with traditional care delivery for preventive, acute and chronic care.
- Integrated delivery systems have a growing awareness of the critical role their medical groups will have in their future success.
- Major differentiators among health systems will include:
a. Capability to perform well in the pay for value environment
b. Physician performance on publicly available sites with regard to patient experience and quality
c. IT connectivity with patients to increase engagement and expand virtual and home care
Many of our PHMG strategies are well-aligned with the themes in #5, including: medical home staffing/training, emphasis on diabetes mellitus bundle and CG-CAHPS (Clinician and Group Consumer Assessment of Healthcare Providers and Systems) performance as well as a redoubled effort to engage with our patients through the more robust PatientConnection portal in Epic.
The Medical Group Leadership Team expects to talk about some of these at next week's monthly meeting. Our agenda will also include regular committee reports, dashboard and FY14 priority reviews as well as updates on Patient Experience visioning and medical home staffing.
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Patient Portal Enrollment Update
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Enrollment hits 15-percent mark
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39,519 patients (over 15% of 253,248 primary-care patients) are on PatientConnection as of Mar. 20, up 1,649 (4%) from January.
6,306 patients (24% of 25,998 primary-care patients in Vancouver) are on SmartConnect, as of Jan. 31, up 115 (1+%) from December.
News about Patient Portal
PeaceHealth's new Epic ambulatory system includes the popular patient portal, MyChart. For continuity, PeaceHealth will use the name PatientConnection.
New graphics and marketing materials have been developed to match the contemporary look and feel of the new portal that will go live with Epic. Watch for more details in the next issue of Epic News.
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