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This Week's Q&A
Question
Where can I get more information on how to read my patient experience data?

Answer
Talk to your clinic manager or local Patient Experience contact listed in the memo. Laura Sanger, PHMG's Patient Experience lead, will also be offering an online "Overview of NRC's Catalyst" on Jan. 11, noon-1 p.m. and Jan. 16, 7-8 a.m. For details or to sign up, email or call Laura - 360-729-1706. You can also check out the PHMG Patient Experience website.

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Epic visit demo
Office Visit in Epic
Watch a brief e-learning video to see how an office visit works in Epic. (If your computer has no audio, click "cc" for closed caption.)

Watch 10-min.Epic visit demo
PeaceHealth Physicians & Providers,

Dr. Howard Graman
Dr. Howard Graman
2013 promises to be a big year for the medical group -- and the organization as a whole -- with the Epic ambulatory implementation starting this spring, work to align financial accountability for PHMG, due diligence in our partnership with Catholic Health Initiatives & the business plan development for Epic Enterprise.

PHMG started 2013 with a major step toward transparency in the area of patient experience. Providers who receive CG-CAHPS scores now have online access to their own data as well as data for the entire medical group from NRC Picker, our survey vendor.

In the coming months, we aim to provide you additional relevant and timely information about other aspects of medical group operations. Our goal is to help you in your practice and with patient care.

Epic Update
Project Team Begins Go-Live Preparations
With testing of the software close to complete, the Epic Project team is looking to go-live preparations.

User acceptance testing, day-in-the-life sessions, e-learnings, classroom education and dress rehearsals are among the next steps. 

Provider productivity and documentation methods in Epic were shared with all PHMG last month.

The latest issue of Epic News features the most common reporting tools in Epic that will readily give clinic caregivers and operational teams useful information.

Read Dec. issue of Epic News
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