Happy Employees equal Happy Customers equal Successful Home Care Companies
By Stephen Tweed
Did you know: Happy Employees ...
are 43% more productive
are 86% more creative
take 66% fewer sick days
have 51% less turnover
have 41% less accidents
bring 37% higher sales.
Happier employees = happier clients = a more successful home care company.
Last week I was attending our National Speakers Association Convention - "Influence 2015" - in Washington DC. This was one of our best conventions ever with some great general session speakers and very valuable breakout sessions. I came away with some terrific ideas, tools, and techniques to continue growing our business at Leading Home Care.
5 Reasons to Build an Effective Home Care Retention Program
By Ginny Kenyon
Are there days when you have clients to care for but no employees? Or, how about too many workers and not enough clients, causing you to lose employees? This is the never ending challenge of managing a home care organization. The cost of recruiting each aide is estimated between $1200 and $1500. Every time an aide leaves your organization, your investment walks out the door.
Agencies have employed numerous strategies to boost their retention program over the years. Bonuses, health insurance coverage, providing company vehicles or gas cards and earned paid vacation are just a few of these perks. For many agencies, the strategies are successful for a while - until the turnover rate begins to climb again. Human resource research tells us the most effective strategies for developing happy employees. And, happy employees mean retained staff.
The Private Duty Field Trip is a unique opportunity to get inside the offices and the minds of these highly successful business owners. Nowhere else will you ever have the opportunity for this intimate look inside a highly successful home care company so that you can see exactly how they do it.
September 22-23, 2015: Virginia Beach, (Seniorcorp) (FULL)
So You Think You Are Different? Learn how to differentiate your company from the competition during two breakout sessions by Stephen Tweed at Delta Health's National Customer Forum!
By Ginny Kenyon
