Issue #20                                                                                                              August 6, 2014
Are Complainers Costing You Money and Draining Resources from Your Company?
by Jill Scott

You may not realize it, but there's a good chance that you have some less than positive employees - let's call them "Complainers" - that are invisibly draining the energy of their fellow co-workers and also affecting your bottom line.

 

The good news is that there are tactics you can use to change that situation and even convert them to contributors within your company.  Our good friend and colleague, Linda Swindling, JD, CSP, has studied this element in business and has come up with tried and true methods for working with complainers to change their effect on the company from negative to positive.  She's written a book all about it,  "Stop Complainers and Energy Drainers", and will be our guest on our next live web conference, "Top 5 Ways to Stop Complainers and Turn Them Into Contributors", on August 14th, 2014 at 4:00 pm eastern, sponsored by Caregiver Quality Assurance.

  

Read more...

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