October 16, 2013
Issue No. 25
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Get the Best and Avoid the Rest
By Stephen Tweed, CSP

SCT Head PhotoThat's the basic premise of Caregiver Quality.  "Get the Best and Avoid the Rest."  That also happens to be the sub title of a terrific book by my friend and professional speaking colleague, Cathy Fyock.  Cathy is a nationally known expert on human resources issues, and is a frequent speaker for SHRM - The Society of Human Resource Managers.

Cathy's book is called "The Truth About Hiring the Best: Get the Best and Avoid the Rest."  The concept fits well with our ongoing conversation about creating competitive advantage in home care through caregiver quality.  The 2013 Private Duty Benchmarking Study showed that the number one source of differentiation in home care is caregiver quality.


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Get the Best: Nine Steps to Hiring Quality Caregivers and Improving Your Bottom Line in Private Duty Home Care
By Stephen Tweed
    
How much of your stress and headaches are caused by caregiver issues? 

How does your turnover compare to the national averages?

Would having better quality caregivers make your life easier and your business more profitable?

If so, then you'll want to look at this eBook from Leading Home Care called Get the Best: 9 Steps to Hiring Quality Caregivers and Improving your Bottom Line in Private Duty Home Care, by Leigh Davis and Stephen Tweed.  This powerful information from two nationally known leaders in the home care industry will give you the latest insights and research into the most effective ways to recruit, select, and retain caregivers who are reliable, trustworthy, and committed to serving your clients.

  

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Upcoming Live Web Conferences

All live web conferences are from 4:00 - 5:00 pm eastern time, unless otherwise noted.

 

CQA Web Conferences

  • November 14, 2013 - Effective Scheduling in Private Duty Home Care (stay tuned for details)  

Academy for Private Duty Home Care Web Conferences    

LinkedIn Group Update
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We are very excited to see that our discussion group,
  The Leading Home Care Network on LinkedIn has reached 4,700 members.
  This group has grown steadily over the past year, the continues to experience great interactive discussions. 

Here are some of the most recent discussions in the group: 
This is a closed group, and membership is limited to leaders in home health, hospice, and private duty home care companies.  We do not allow vendors, recruiters, or people who are not related to home care.  This limited membership means that all of the posts are relevant to you and the things that you are interested in reading and discussing.
 
Upcoming Events:
Serving More Clients Workshop

October 25, 2013 
Cary, NC

 

In these times of turbulent change in home care, the strongest, fastest growing companies will survive. In this high impact, interactive workshop, Stephen Tweed will share with you the latest insights from research conducted by Leading Home Care, and from the Private Duty Benchmarking Study conducted by Home Care Pulse. Then he will guide you in developing a highly effective sales, marketing, and public relations strategy to get more referrals, convert more admissions, and serve more clients.

 Read more and register today! 
Private Duty Field Trip

November 6-7, 2013 
Louisville, KY
ElderCare 4 Families 

The Private Duty Field Trip is a unique experience where you and eleven other owners will have the opportunity to spend one full day inside a $3 million + private duty business.  The owners will show you through their offices, introduce you to key team members, describe their organization structure, and show you their internal processes.

 Read more and register today!