June 12, 2013
Issue No. 16
CQT Banner
Background Checks - Six Common Mistakes and Misconceptions
By McKensie Piepho, National Crime Search
 

A successful home health care company prides itself in doing things right the first time. This includes doing background checks on all new-hires. So how did a well-known agency miss the fact that they hired someone with felony convictions? They performed the required state police check. What went wrong?
 
Unfortunately, this company made a common background screening mistake. They assumed that a state mandated background check showed all of the applicant's criminal records. This is such a common mistake that we've included it in our list of six common mistakes and misconceptions.

Read more...
Top Ten Techniques for Recruiting High Quality Caregivers
By Stephen Tweed, CSP 

If your home care company generated SCT Head Photomore than $2 million in revenue, then you are among The Leaders in our industry. The median size of The Leaders is $3,343,000. One of the factors that makes The Leaders the leaders is their ability to recruit, select, train, and retain high quality caregivers. As your company gets bigger, finding and keeping caregivers becomes more and more important.

 Read More...
CQA Pre-employment Assessment Leads the Market in Private Duty Home Care

According to the 2013 Private Duty Benchmarking Study  just released this week by Home Care Pulse, the Caregiver Quality Assurance® pre-employment assessment is the market leader for home care companies using online assessments to help select caregivers.
CQA Seal
This year, 617 home care companies completed the annual benchmarking survey, and 22% said they use an online pre-employment assessment tool to help in their selection.  CQA leads the market by a significant margin.

 Read more...
Upcoming Live Web Conferences

All live web conferences are from 4:00 - 5:00 pm eastern time, unless otherwise noted.

 

CQA Web Conferences

Academy for Private Duty Home Care Web Conferences 

Upcoming Live Events
Live Workshops sponsored by The Academy for Private Duty Home Care®
Academy Logo (r)

Serving More Clients 1-Day Workshop

In this high impact, interactive workshop, Stephen Tweed will share with you the latest insights from research conducted by Leading Home Care, and from the Private Duty Benchmarking Study conducted by Home Care Pulse.  Then he will guide you in developing a highly effective sales, marketing, and public relations strategy to get more referrals, convert more admissions, and serve more clients.

June 18, 2013 - Chicago, IL
June 26, 2013 - Altoona, PA (as part of Delta Health's Customer Forum)
Upcoming Events:
CQT Banner
 
June Webinar:
 
"Six Things You Need to Know about Criminal Background Checks"

 

With Travis Fink and  McKensie Piepho of National Crime Search 

 

June 13, 2013

4:00 pm EST 

 

In today's world of fraud, abuse, embezzlement, and neglect, every private duty home care company needs to be conducting criminal background checks on all new hires.  In this interactive live web conference, Stephen Tweed will interview Travis Fink and McKinsey Piepho about the latest developments in background checks and secure hiring.


Serving More Clients  Live Workshop

 

June 18, 2013

 

Chicago, Illinois 
No one else in this industry has the information that you will gain when you come to this unique, high-impact learning program.  Not only will you get the benefit of the information provided by Stephen Tweed, but you'll have the opportunity to network and exchange ideas with other successful private duty business owners.