2016 Board of Directors
Officers Larry Cohen, President Lancaster Parking Authority
Andy Wilson, Secretary
O & S Associates
Brian Simmons, Treasurer
University of MD, Baltimore Directors Howard Benson Control Systems, Inc. Bill Boyle Federal Parking, Inc. Barry Davis Magnetic Automation
Angela Hall University of MD, Baltimore Nick Miller Parking Panda Mark Pace Montgomery College Jason Reynolds The Shockey Precast Group Past President Ray Infussi Coppin State University Administrator Dawn Marti 410-964-5724
Upcoming Events April 15 MAPA/PAV Spring Training George Mason University Arlington, VA October 19 MAPA Annual Fall Conference Baltimore, MD |
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Letter from the President
It's only February and the MAPA Board has been busy planning for 2016. Here's a preview.
First, I'd like to introduce our two newly elected board members. Angela Hall from the University of MD in Baltimore and Jason Reynolds from The Shockey Precast Group. In addition, Howard Benson, Control Systems, Inc., Bill Boyle, Federal Parking, Inc., and Nick Miller, Parking Panda, Inc. were re-elected to the board. Congrats to everyone!
On February 26, the Board of Directors will meet in Baltimore for the MAPA Planning Yearly Meeting. MAPA already has some exciting events planned for our members, so the Board will meet to finalize the rest of the events for the year. Stay tuned for some exciting announcements.
Mark your calendar for the MAPA Annual Fall Conference in Baltimore on October 19. We will return to the historic Westminster Hall for our one day fall conference.
As always please feel free to contact myself or any of the other board members with your ideas and suggestions. See you this year!
Larry J. Cohen, CAPP
MAPA President
lcohen@lancasterparkingauthority.com
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Introducing MAPA's New Board Members
Angela Hall, University of Maryland, Baltimore Campus
Angela has been with the University of Maryland System for over five years and is currently the Accounting Manager for Parking and Transportation Services at the University of Maryland, Baltimore. Previously, she was with Anne Arundel County Public Schools for six years and prior to that worked in the private industry for a large direct marketing company for eleven years. Angela obtained Master of Business Administration from Towson University and University of Baltimore. She continues her education by taking several webinars and classes as it pertains to the parking industry. She is a member of Women in Parking (WIP) and currently an active member with the Benevolent and Protective Order of the Elks (BPOE) - Past President, Treasurer and Auditor, Girl Scouts of Central Maryland (GSCM) - Leader for high school students, Member University of Maryland, Baltimore Staff Senate - Chair for Policy and Legislation and the Member Council of University Staff Senate (CUSS).
 Jason E. Reynolds, The Shockey Precast Group
Jason E. Reynolds is Regional Business Development Manager with The Shockey Precast Group in Winchester, VA where he is responsible for client management, relationship development, and sales of structural precast concrete new construction projects for current and future clients located in the greater Northern Virginia and District of Columbia Region. Jason's background includes leadership and management, business development, project management, construction management, and operations management in the structural precast concrete, commercial construction, and home building industries. At Shockey, Jason has participated in design development, project pursuit/bid activities, and pre-construction for the successful award of more than $100 million in structural precast concrete projects. Successful project pursuit locations include Chantilly and Vienna, VA, Washington, DC, Columbia, MD, Newark, DE, and Philadelphia and Lancaster, PA. In his previous project management role at Shockey, he managed the construction of ten precast parking structures and eight other structural precast projects totaling more than $65 million in volume. Jason is enrolled in the Virginia Tech Executive MBA Program with completion expected in 2017. He holds a Bachelor of Science in Business Administration from Norwich University.
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MAPA/PAV Spring Training Workshop
April 15 * George Mason University
Arlington, VA
MAPA and PAV are joining forces to offer a joint Spring Training Workshop on April 15. Cindy Campbell, Senior Training and Development Specialist at the International Parking Institute will teach Tactical Communications. Registration will open soon!
Tactical Communication
This course will provide attendees with concepts and techniques to neutralize and de-escalate customer conflict. Class discussion will include methods of dealing effectively with aggressive behaviors and angry customers. Attendees will also gain insights into how they may be perceived by customers and co-workers.
Learning Objectives for Tactical Communications: In this course, you will learn how to:
- Understand the fundamental characteristics of professionalism
- Reduce customer complaints through effective communication strategies
- Use paraphrasing techniques as a communication tool
- Demonstrate active listening skills to better understand the customer
- Recognize potential stress inducing behaviors at work
- Identify inconsistencies in your communication style with customers and co-workers
- Strengthen your professional credibility
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| | Award Winner Katelin Hall |
MAPA Scholarship
January 13, 2016
MAPA
Board of Directors
Scholarship Committee
Dear Scholarship Committee,
I want to thank the Board of Directors of MAPA for awarding me the MAPA Scholarship for 2015-2016. This scholarship has helped a lot with financial needs while I attend Frostburg State University. I finished my first semester and I am very happy with my choice in attending Frostburg. I am preparing to declare my major during the second semester, a double major and a minor. I have been looking into additional opportunities here at Frostburg that include a work/school/ study program with Walt Disney World in Orlando, Florida, starting a school club and getting involved with the local community. My next task is to start looking for internships or volunteer opportunities this summer that will help further my education.
Thank you again and I wish you the best in 2016.
Katelin Hall
Frostburg State University
Deadline to Apply: May 15, 2016
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