Greetings ~
As spring unfolds and regulations, laws, and guidelines change, much discussion has arisen within the background screening industry about communication. In this issue of The Monitor, we present recommendations for ensuring your communications are consistent and adhere to federal guidelines and laws. From banning the box on applications to providing employees with appropriate forms and disclosures, we'll explore all of the necessary considerations for maintaining compliance throughout all written and verbal communication in our article below.
Our guest article covers disclosures and avoiding the next FCRA Class Action lawsuit, and was written by Rebecca E. Kuehn of Hudson Cook, LLP in Washington, D.C. Ms. Kuehn's practice is concentrated on regulatory issues surrounding the collection, sharing, and use of consumer data, and she counsels financial institutions, consumer reporting agencies, service providers, and others in complying with federal and state laws. She represents clients before federal and state agencies, particularly the Federal Trade Commission and Consumer Financial Protection Bureau, in investigations and other proceedings, and has served as an expert witness in cases involving the Fair Credit Reporting Act.
In this issue, we also provide updates on federal, state, and local laws, prominent drug and background screening-related cases in the news, and more. Be sure to mark your calendars for our next webinar on May 25th, during which I will be provide key insights and recommendations for keeping your business in compliance with your applicant communications.
As always, I hope you find the information helpful to your business, and if you have any questions or would like a complimentary review of your process, please don't hesitate to contact Hire Image.
Sincerely,
Christine M. CunneenChief Executive Officer Hire Image LLC
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Background Screening:
Best Practices for Written Communications
in the HR Process
by Christine M. Cunneen, CEO, Hire Image LLC

One often overlooked but critically important step in the recruitment and hiring process is proper written communication. From the interview to the offer, issues can arise from not doing what is required in a consistent, fair manner and "to the letter of the law."
Improper or untimely communications can impact compliance with laws, rules and regulations when it comes to hiring practices, particularly as it involves the employment background check process. For example, lawsuits can arise when a company fails to obtain an authorization in writing from a candidate prior to conducting a background screening, or when a company does not send an "adverse action" letter at the right time during the hiring process. Such communications are simple and often inexpensive ways to avoid costly legal action against your workplace.
Here are some best practices to follow when it comes to written communications and background screening:
- Review your applications - online and in hard copy - on an annual basis at a minimum to ensure they are compliant with current laws. It is strongly advised that you consider removing the box that questions applicants about being convicted of a crime. Many states and local jurisdictions have already "banned the box," with more states as well as the federal government expected to follow suit.
- Make sure your applications and all related documents and forms are professional looking and worded so they are easy to read and understand. These documents should provide the applicant with a good impression of your company.
- Provide a stand-alone disclosure in writing to the applicant that he/she will be subject to background screening. Make sure this disclosure is free of any extraneous information such as "release of liability" and other such language.
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The Disclosure, the Whole Disclosure, and Nothing But the Disclosure:
Avoiding the Next FCRA Class Action
by Rebecca E. Kuehn, Partner, Hudson Cook LLP, Washington, D.C.
Responsible employers screen applicants and employees to protect the safety and welfare of their workforce and the community and to comply with state and federal law. Working with background screening companies, employers are able to identify and address possible risks. But this responsible practice may lay the groundwork for a class action lawsuit if an employer does not mind the details.
Background checks are covered by the Fair Credit Reporting Act (FCRA). Under the FCRA, an employer seeking to obtain a background check on an applicant or employee must follow certain requirements that are unique to employment: written disclosure; written consent; and, where applicable, pre-adverse action notices. Because these requirements may apply to each screening, any failure in compliance is an attractive target for class action attorneys because the violations may be numerous and similar. The best illustration of this risk is in the recent spate of class action cases concerning the written disclosure requirement.
The FCRA requires that, before an employer can obtain a report, it must provide the consumer with a "clear and conspicuous disclosure...in writing" that a consumer report may be obtained for employment purposes. The disclosure must be provided to the consumer "in a document that consists solely of the disclosure." This last provision is the one that trips many employers up - usually because they are trying to combine other relevant notices and helpful information with the required disclosure. One word of advice: Don't.
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FREE Webinar

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|  | | Christine Cunneen, CEO Hire Image LLC |  |
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3:00 pm - 4:00 pm EST
2:00 pm - 3:00 pm CST
1:00 pm - 2:00 pm MST
12:00 pm - 1:00 pm PST
In this webinar we'll review the written and verbal communication requirements through every step in the background screening process. From the stand-alone disclosure all the way through the proper adverse-action notices under federal and local law, learn about the special timing, forms, and language that is mandatory for compliance and to reduce your company's risk of a class action lawsuit. With counties, states, and cities implementing their own communication and documentation rules, it's important to review your program frequently. Hire Image can help sort through the web of competing requirements and provide you with actionable steps to address any deficiencies in your current forms and processes.
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Hire Image Announces New Compliance & Operations Manager
Dorothy Riley has been named Compliance & Operations Manager and will work closely with the company's Director of Compliance and Operations.
In this role, Ms. Riley will be responsible for Hire Image's implementation and on-going compliance with all sections of the FCRA and related state laws. She is also charged with overseeing and administering the company's compliance with NAPBS accreditation standards. This includes enforcement as well as management of all aspects of compliance and operations, consumer affairs, data security and customer service.
Conferences:
Visit Hire Image at these upcoming events
April 26-27
Expo at the Radisson Manchester, NH
Booth 250
May 2-4
Hyatt Regency
Newport, RI
Booth 300
May 10-13
Samoset Resort
Rockport, ME
Booth 900
June 2
SBANE offices
Waltham, MA
Christine Cunneen to present
June 15
3:00 PM - 4:00 PM EDT
Some states and even cities have specific requirements and restrictions when it comes to testing employees and applicants for drugs or alcohol. Whether your operations are located in one of these locations, a remote employee resides there, or you're sourcing employees from the specific area, the rules may apply and failing to follow the requirements can be costly. Learn what laws to watch out for and what policies and procedures you need to be compliant. Hire Image is pleased to welcome guest presenter V. John Ella, J.D. Mr. Ella is a partner at the Minneapolis office of Jackson Lewis, P.C., a national workplace law firm. He has over 20 years of experience advising employers on drug and alcohol testing law, drafting policies, and defending lawsuits in this area. He is a certified employment law specialist, certified information privacy professional and sits on the Minnesota Board of Medical Practice.
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About Hire Image
Hire Image LLC is a specialist in the field of background screening, drug testing and verification services. Our priority is to provide timely background screening reports, thus enabling clients to make well-informed hiring and/or retention decisions. We work with organizations nationwide, from small businesses and associations to large corporations, in all industries. Our clients are best served through our exceptional support system and customized reporting, which is tailored specifically to meet their needs. By considering ourselves a partner with each client, our success is based upon their success.
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