The Monitor - Hire Image Newsletter
The Monitor    Summer 2012

Greetings!  

 

This is a busy time for the HR industry - with the recent changes in EEOC guidance.  At Hire Image, we make it a point to keep up with the latest regulations and keep you informed.

 

When hiring a new employee, we remind you that it's important not to skip verification of the candidate's resume, including education and employment history, professional licenses, and to always check their references. In this newsletter, we confront the top five "myths" about these steps in the pre-employment process and address the pragmatic realities to counter the negative beliefs that some hold. I cannot stress the importance of these services enough for employers because fraudulent resumes and falsified references can be costly to a business. All this can be avoided with a proper background screening!

 

Enjoy the rest of the summer,

 

Christine signature 

Christine M. Cunneen

Chief Executive Officer

Hire Image LLC

cunneen@hireimage.com 

Myths5 Myths About Verifications and References

There are many beliefs about background screening that make conducting one seem costly or time-consuming. However, what many business people don't know is that these beliefs oftentimes are myths brought to light based on misconceptions. In truth, background screenings and verifications are a necessary investment that every company should make to protect itself from liability.

 

Here are five of the most common myths that people have about performing verifications and checking references:

 

MYTH #1

Verifying is Time Consuming or Expensive

 

REALITY #1

Proper Verification Saves Time and Money in the Long Run

 

The cost of a bad hire, whether fraudulent or just a bad fit, is quite high. You will have spent money on training and compensation. Mistakes, missed deadlines, alienated Finding Truth customers, theft, damaged equipment, and trouble with other employees can be costly and lawsuits are a possibility. Solving these problems can use up valuable time. Then there are the costs associated with terminating employment, re-advertising and re-filling the position. Meanwhile, customers flee and profits dwindle.

 

Hire Image has a network of resources, and a systematic process for verification and contacting and interviewing references with our team of skilled employment professionals. We verify through proper channels that all information provided by the candidate is accurate and truthful, and that the reference they designated is legitimate. We know what to ask and who to ask and will conduct the reference checking process for you to make sure you get the information needed for the best possible hiring decisions.

 

MYTH #2:

References Won't Tell Us Anything Useful

 

REALITY #2:

You Need to Get the Right Answers

 

You do need to know if the prospective employee was actually employed in the specified position, at the stated salary, and for the dates claimed. You also need to know under what conditions the candidate left and ascertain that there are no contractual stipulations that would affect their ability to perform at your company. Most references will provide these answers.

 

Hire Image is experienced at handling all of your verification needs, especially when a reference is not willing to volunteer information. Asking the right questions can often elicit helpful information. Did the reference truly work with the applicant, or is he family or a friend? According to HR.BLR.com, one applicant actually included her dog as a reference! 

 

MYTH #3:

People Wouldn't Risk Lying

 

REALITY #3:

Applicants Do Embellish and The Risk is Yours

 

High unemployment and fierce competition are among the motivations for people to fabricate skills and credentials. Some lie to hide criminal activities. Chicago University economics professor and coauthor of Freakonomics, Steven D. Levitt, cites research suggesting that more than 50% of job applicants lie on their resumes. Other sources indicate that at least 30% of all job applications contain lies.

 

Imagine the repercussions if you hired a bookkeeper claiming to be a C.P.A who really wasn't. How long would it be and how many mistakes would be made before the ruse was discovered?  The damages, resulting stress, bad publicity and cost of legal liability could close the doors on your business for good. (Read more)
StonehillCEO Verifications and Hiring:
Don't Let Your Company Be Held Liable 

 

With the recent scandal in the news involving Yahoo CEO Scott Thompson's incorrect academic degree, the issue of liability has been brought to light. Who is responsible for the alleged 'falsified resume' of Mr. Thompson? Who is to blame? What could have been done to prevent this from happening in the first place?

 

To recap: Mr. Thompson claimed to have received a degree in accounting and computer science from Stonehill College. At issue is the fact that the college did not offer a computer science program at the time. Because Yahoo is a publicly held company, activist investors and shareholders are demanding an investigation of wrongdoing and possible mismanagement by the board of directors over this issue, and want the board to accept responsibility for this "debacle."

 

In fact, this is exactly the type of 'battle' that some investors may seek. Shaking up a board and distracting it from its operational focus can be just what an investor needs to win board seats in a proxy fight or bring forced change in management by devaluing the stock price. 

 

This matter could have been prevented entirely had a proper background screening been conducted. A "proper" background screening should cost a Fingers Crossed mere pittance compared to the costly legal bills Yahoo is facing, not to mention the PR damage now done to its reputation and credibility, or the blow to its stock price affecting shareholders. To be thorough, a screening should not simply rely on a Google search or an online instant database check. It should include further due diligence steps such as verifying employment and academic credentials, as well as a criminal check at multiple court levels. And it should be left into the hands of a third party, professional background screening agency - not delegated to a human resources administrator on the executive's payroll.

 

What can a company do to protect itself from liability or even embarrassment when a CEO's (or anyone's) qualifications are brought into question? Here are four things to consider:

 

1. Conduct background checks on all applicants. It should be a matter of course or policy for all companies - whether for nonprofit, academic, institutional, or for-profit organizations - to conduct such screenings of all applicants for any level job position. (Read more)

AboutHireAbout Hire Image
Hire Image LLC is a specialist in the field of background investigation services. Our priority is supporting organizations by providing timely background investigations, thus enabling clients to make well-informed hiring and/or retention decisions. We work with companies nationwide, from small businesses to large corporations, to ensure they hire the "right" people and avoid the high costs of employee turnover and new position searches. Our clients are best served through our exceptional support system and customized reporting, which is tailored specifically to meet their needs. By considering ourselves a partner with each client, our success is based upon their success.

 

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Protect Yourself From Fake Resume Details
 

FakePeople have been faking details on their resumes long before our economy took a nosedive. Competition among candidates, high unemployment, and sheer gall are among the reasons people lie about their credentials. Did you know that there are institutes of higher education and private companies that are profiting by helping corroborate such fraud? Institutions that operate without supervision of a state or professional agency are known as "diploma mills," granting diplomas that are worthless. They may sound legitimate and could even have a '.edu' website associated with it, making it easy to fool employers. 

 

The Internet has made it convenient to get away with providing fake information on a resume. Did you know that there are websites allowing people to build fake resumes and supporting documents such as a cover letter and references, or to 'hide' false information for a fee? Some companies offer a fee-based service to candidates by posing as a reference for when an employer calls to verify.   

  

Resume fraud is a growing issue that all employers should be aware of, however it is also one that can be avoided with the use of a professional screening service such as what Hire Image provides. Our staff is trained to vet the false companies and information, and to take the necessary precautions to prevent you from becoming a victim of resume fraud. If you're unsure of something you see on a resume or it looks a little too good to be true, go with your gut and contact us!