7:00 PM - 7:15 PM
NARI 2020: Defined
Art Donnelly, MCR, CKBR, NARI President
Kevin Anundson, MCR, CKBR, NARI President- elect
7:15 PM - 8:30 PM
Future Business: An Environmental Scan for the Coming Year
Dean West, FASAE, President, Association Laboratory Inc., Chicago, IL
Hear the results of a comprehensive environmental scan that collected business insights from trade associations and professional societies throughout the country. Examine the critical strategic themes in identifying external, business, professional and personal factors having the greatest impact on associations. Engage in roundtable discussions with diverse chapter leaders to discuss how NARI, at the national and chapter levels, can implement change and remain relevant in the future.
8:30 PM-9:00 PM
NARI's Strategic Renewal Project: An Overview
Dean West, FASAE, President, Association Laboratory, Inc., Chicago, IL
Thursday, October 17
Understanding the Industry and remodelers--members are invited to these sessions with ample time for engagement and Q&A
8:00 AM- 8:10 AM
Welcome
Art Donnelly, MCR, CKBR, NARI President
8:00 AM to 9:15 AM
Big Data and the Future of Remodeling
Jonathan Smoke, Chief Economist, Hanley Wood
What can remodelers and NARI Chapters expect and how can they plan for the future? Jonathan Smoke will assess the short- and long-term forecast for housing and remodeling. Learn what the numbers can tell us about the nature of remodeling demand and how to leverage data to optimize business success.
9:30 AM to 10:30 AM
Hiring on My Mind
Paula Goedert, NARI General Counsel and Jeremy Lewin, Barnes & Thornburg
Improved market conditions have remodelers and NARI chapters thinking about hiring. Be clear about the differences between an independent contractor versus an employee. With liability in hiring, how can you be sure that you are hiring the right person for the right job at the right time? Learn the common pitfalls in hiring to minimize risk and to save your company and chapter time and money. Get your questions answered.
10:45 AM to Noon
Health Reform, Health Care Exchanges and You
Jack Cook, Principal, Cook & Kocher Insurance Group
What you don't know about the federal health care law can hurt your business and your chapter. The Patient Protection and Affordable Health Care Act is a complex law that is forcing remodeling companies and chapters to reassess their internal operations and their employee benefits packages. Learn what you need to know to be prepared.
12:00 PM to 1:15 PM
Lunch (provided)
1:15 PM to 2:45 PM
Lessons from the Trenches: How to Thrive in a Reputation Economy
Presenter Geoff Graham, Founder and CEO, Guild Quality
Panelists: TBA
Panel Moderator Mark Miles, Chief Operating Officer, Guild Quality
80% of consumers say negative reviews online have made them change their mind about purchasing a product or service recommended to them. People talk, it's time to tune in and see what's being said about your company. Learn useful steps to thrive in a reputation economy as Geoff Graham, Founder and CEO of GuildQuality presents powerful information on how remodelers can leverage client feedback and social media to enhance their online reputation.
Your reputation is the foundation of your brand, both online and off. Service quality becomes more transparent online, tipping the scales toward great service providers. Geoff's presentation is focused on empowering you to strengthen your company's perception and grow your presence online. Get advice on how to put your best foot forward online following Geoff's presentation as Mark Miles, COO for GuildQuality, will facilitate a panel discussion with several of GuildQuality's most successful members. You will learn:
- How service excellence impacts your reputation
- Effective ways to achieve honest feedback from your clients
- How to avoid being blindsided by negative reviews and what to do when a bad review happens to you
- The importance of staking your claim online
- How to engage in the online dialog that's already happening about both your business and the remodeling profession
3:00 PM to 4:00 PM
The Value of a Government Affairs Program
Bill Malkasian, Vice President of Strategic Political Planning, National Association of REALTORS
Chris Spear, NARI Lobbyist
As a federated organization with chapters, NARI is in a unique position to capitalize on grassroots lobbying and to have an effective voice in Washington. The REALTORS constitute one of the most powerful, successful lobbies in the country. Learn best practices and how NARI can advance its Federal advocacy priorities to best serve the industry and member interests.
4:15 PM to 5:15 PM
The Elusive Work-Life Balance: It Can Be Achieved
David Callahan, CR, Callahan & Peters, Glenview, IL; Don Van Cura Sr., MCR, CKBR, CLC, GCP, UDCP, Don Van Cura Construction, Chicago, IL
With Renata Callahan, CR and Sonia Santos, CR, UDCP
Remodelers report that they're working 24-hours on their business, and time is a premium. Is it possible to be a small business owner and still have time to spend with your family and to pursue other interests? These successful remodelers say it can be done.
5:15 PM to 6:30 PM
Reception
Friday, October 18
8:00 AM - 8:15 AM
House of Delegates' Meeting
Art Donnelly, MCR, CKBR, NARI President presiding
Brief meeting to address NARI House of Delegate business.
8:15 AM- 10:20 AM
Connecting the Strategic Dots
Facilitator: Dan Taddei, NARI National director of education and certification
Chapter delegates and leaders will be assigned to roundtables for strategic discussion. Given what we know about trends in associations, given what we know about the challenges and increasing demands facing remodelers, how can NARI (at both chapter and national levels) remain valuable and relevant to members? How will we have to change to thrive in NARI 2020? As a first assignment, participants will elect a scribe and a spokesperson from each table. Specific questions will be developed for this exercise.
10:20 AM to 10:30 AM
Event Wrap-Up
Art Donnelly, MCR, CKBR, NARI President
- See more at: http://www.nari.org/events/event.asp?EVENT_ID=1065&#sthash.vwg6b268.dpuf
