Clear Performance Expectations
EXPECTATIONS = RESULTS
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Why is there often a difference between what you expect and what you get from employees?
One of the most frustrating parts of being a manager is having expectations and being let down when employees don't perform as expected. If you are a supervisor, you have likely faced this common dilemma. You ask an employee to complete a task that seems simple to you. And, you are disappointed by what you get.
Each time you are disappointed, you have an opportunity to assess whether your expectations were really clear. Here are five things that can help make your expectations clear the first time:
- Success Criteria - Before you turn the employee loose on the task, say this to the employee: "This project/task/job will be successful if (fill in the blank)." By articulating this one idea, you will clarify the end results you envision, which increases the likelihood that the employee will see the same end result.
Listen to the Painless Performance Evaluations webinar - Getting Clear: Establishing Performance Expectations for Employees and read Chapters 3 and 6 of Painless Performance Evaluations: A Practical Approach to Managing Day-to-Day Employee Performance for more tools on developing clear expectations.
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Painless Performance Evaluations
TRAINING SYSTEM
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Dreaded and sometimes avoided, performance evaluations are only as meaningful as the supervisor makes them. The Painless Performance Evaluations Training System provides you with the resources to support the development of your organization's supervisors and managers. As a result, they will be able to positively influence employee performance and organizational culture. You'll have access to comprehensive facilitator materials, participant workbooks, PowerPoint slides, application and reflection guide, templates and a book discussion guide, all organized to make delivering Painless Performance Evaluations workshops a breeze.
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Final Footnotes
NEWS & EVENTS FROM MARNIE
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As 2015 draws to a close, I realize how grateful I am for the many public agencies across the country who have trusted me and my team with their performance management and training needs. We had a great year supporting some cutting edge organizations who have implemented some really cool programs.
2016 holds some big changes for us here at the Management Education Group, Inc. Stay tuned for more details to come.
Happy Holidays!
Marnie E. Green, CSP, IPMA-CP
Principal Consultant
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