DEFINE IT FOR THE NEW YEAR |
Have you ever thought, "I wish this employee would be more professional?" We are all trying to establish a certain level of professionalism in the work environment, but what does that really mean?
In a recent strategy meeting to define employee performance expectations, one manager said he expected his employees to be professional, and he wanted to raise the level of professionalism on the team. When asked what professionalism meant to him, he gave us a blank stare. Then he said, "Well you know what I mean..."
The team agreed they wanted to create a more professional work environment but everyone had a different definition of the concept.
Professionalism means different things to different people. Here is how the manager's teammates answered the question of how to define professionalism:
- Following the dress code
- Interacting positively with customers
- Using complete sentences in emails
- Offering to help a teammate
- Keeping commitments
- Having specialized knowledge and skills
- Getting the job done
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Final Footnotes NEWS & EVENTS FROM MARNIE
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2015 is off to a huge start as we launch our new website and licensed training products. After a year of planning and development, it will be exciting to finally bring you these new resources. Stay tuned!
The new LIVE Painless Performance Evaluations webinar series will begin on February 3. Join us for this complete presentation of the Painless Performance Evaluation principles, presented in six concise web-based sessions. Log in at your desktop or assemble your team to view each tool-stocked workshop. Watch your email next week for complete registration details.
As always, if there is anything I can do to support your performance management efforts, just give me a call at 480-705-9394 or shoot me an email.
Happy New Year!
Marnie E. Green, CSP, IPMA-CP
Principal Consultant
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