When setting up remote network video connections, it is important to understand there are many factors that can affect video performance over a wide area network (WAN). Connection speeds will vary depending on your Internet service provider (ISP) and the type of connection that you are working with. You will need to consider both the download and upload speeds delivered by your ISP when connecting to a remote video device over the Internet. Other factors that can affect video performance are existing network traffic at the source, camera resolution, frames per second the camera is streaming at, the configured bit rate of the device, and the number of users connected to it. If live video is pixilated or distorted, be sure to check each of these items to ensure your connection supports your configuration.

If connection speed is a concern, consider adding the VideoJet XTC XF transcoder with Adaptive Bit Rate encoding. This enables viewing from remote sites over bandwidth-limited connections. Video can be displayed on our Video Security App, on a PC using a web browser, in the Bosch Video Management System or in third-party video management systems.

Watch our Transcoder Video Overview 

Most ISPs block dynamic UDP traffic. Ensure the port forwarding configuration of your router, cameras, encoders, and transcoders are configured to use the correct TCP port, so video can pass through the Internet to the remote device or video client.