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It's About People
A Weekly Coaching Column from...
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Welcome to our new subscribers! This week's coaching column contains 729 words and will take about 6 minutes to read. We hope you enjoy it and pass it along!
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 It takes a lot of buzz words to fuel the corporate consulting industry. Teamwork is one such buzz word. Like most other buzz words, it's easy to talk about. Teamwork has been talked about, written about, and trained about for decades. We have seen leaders attempt to implement effective teamwork by simply talking about it. We call it the "poof you are a team" syndrome. And when that doesn't work, we hear the same leaders explain their failure with comments like "teamwork doesn't work" as they move on to build their more comfortable silos a little taller and a little stronger. We are fortunate to live in a community where great teamwork is the norm. We see examples of extraordinary teamwork every day. Our Volunteer Fire Department comes to mind. These volunteers dedicate themselves to a common mission and train continuously to provide a first class service to our community. It is a huge honor to be a member of this elite team of fire fighters and our community is extremely fortunate to be served by this level of professionalism.
 Other examples include the many service organizations that team up tirelessly on behalf of our community. I am most familiar with the Rotary Club where volunteers team up year after year on project after project for the good of our community and various International causes. We see examples of teamwork among our State, County, City and Chamber entities to generate economic growth in our community. We enjoy a vibrant downtown because of teamwork on the part of Downtown Washington, the Chamber, the City and Business Owners. And then there is our Very Famous Town and Country Fair made possible by extreme levels of teamwork on the part of just about every man, woman and child in the community. These are but a few of the many examples of teamwork in our community. Our community's teamwork results in a high quality of life for all of us who live and work here. We have had the privilege of coaching business leaders as they plan and implement teamwork that really works, and it is a beautiful thing. It is not only a beautiful thing but it is a profitable thing. During lean times, companies practicing great teamwork survive and even thrive. The costs of poor teamwork are rarely recognized, but include wasted labor in business and work processes. The effects of poor teamwork spill over onto quality of products and services. They impact the customer, client, or patient. And these hidden costs ultimately drain value and real dollars right out of the business.
 Employees who work in true team environments are required to look beyond their own jobs and consider the bigger picture. They are more tuned into customers and business as a whole. They are more energized and engaged. These employees focus on making improvements, small and large, to generate increased profit, reduce waste, and improve quality and customer service. These team members tend to be happier and feel more in control of their destiny, as much as anyone can, in a business world turned upside down. We believe that teamwork is not an option, but a necessity. True teamwork gives our clients a competitive advantage. It is their secret weapon during lean times...everyone pulling together toward common business goals by leveraging strengths and optimizing processes.
"Talent wins games, but teamwork wins championships." Michael Jordan
Your Coaching Challenge, Should You Choose to Accept It:
Pull yourself out of the action and just observe as a Coach would observe team play in a sporting event. As you become an observer of teamwork, you will begin to notice the effects or costs of team breakdowns. You will begin to notice what's causing breakdowns and you will see ways to improve your team's performance. Take action on what you notice and see what results.
We'll see you online next Monday.
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 Coaching Column, please let us know! Share your thoughts as an inspiration for others in our Quality Coach community, by posting on our Quality Coach Facebook page.
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The Quality Coach!®, celebrating 25 years of coaching great leaders, great teams and great organizations.
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| The Quality Coach!® "because every business is a people business"
P.O. Box 1009
Washington, MO 63090-8009
Phone: 636-239-0582
http://www.thequalitycoach.com
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