Pat Carver's

Hospice Volunteer Program E-News

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JAN 2015

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Happy New Year!

I hope everyone enjoyed the holidays and began the new year feeling revived and inspired.  Seems the new year is a time for both reflection and setting goals - I'll call it LOOKING BOTH WAYS!

Statistically many goals of the new year will fall by the wayside.... but hopefully the important ones will stick!

Looking back to 2014:
Last year I created our new Bereavement Course and located it on a brand new Portal that includes on-line quizzes and a downloadable certificate.  If you have not yet seen it, email me and ask for complimentary access.  We'd love for you to view this new Course designed for volunteers wishing to get involved with your Bereavement Team.

Looking way back to Autumn 2007:  I first began marketing our materials in the fall of 2007 - excitedly adding a handful of hospices to our client list that first autumn.  Now, in 2015, our client list is well over 600, with hospices in all 50 States and one US Territory.  Some are small programs, training only a few volunteers per year.  Others are quite large, training hundreds of volunteers across multiple locations.  Either way - large or small, we count you all as clients and friends.

It has been an exciting and risky journey these past 7 years.  Creating something new and hoping it would serve a need was scary.  And, still is.... but it is also wonderful to "meet" so many of you via phone and email and to work with such an amazing group of people. 

Looking ahead:
My goal for this year is to place our core training - The Hospice Volunteer Training Series - on the new Portal (where the Bereavement Course is hosted).  This will be a major undertaking, but I hope one that will benefit many of you.  Some programs are beginning to ask for on-line quizzes and the ability to access their program's student records on-line.  This will all be possible on the new Portal.  It won't be for everyone, which is why we will continue to offer our Workbook/Portal Pair - a winning combination for learning & documentation.  

Another goal for this year is to establish an on-line shopping cart.  We will always accept orders by phone, fax and email, but a shopping cart would allow you to place your order quickly & securely right from your computer.  We hope you will love the convenience of this new feature!

My over-riding goal is to provide all of you with excellent customer service.  My part time Assistant Ann is also committed to this goal.  She won't always know the answers to your questions, but she is a great listener and most importantly, cares.  She will do her best to answer your questions and refer them on to me as needed.  We strive to get your orders out within 24 - 48 hours (usually next day), working with a non-profit Work Training Center for order fulfillment. 
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I hope YOU will also take some time early in the year to  LOOK BOTH WAYS -  to ponder your program's history and to envision your future.

If we can help, please let me know.

Thanks for your support! 
May 2015 be a year of peace and joy for you and your family.

Until next time,
Pat
NEWS:
Coming SOON: Certificate in the blue student WORKBOOK

I am excited to announce we will be including a Certificate  of Training - bound into the back of the blue student Workbook.  It will be printed on the same laser cut paper as the quizzes, so will pull out cleanly.  Use it as you wish - to present to the volunteer when they "graduate", and/or to copy and include in their file.

In order to make the transition easy, we are including separate Certificates with your upcoming Workbook orders - until we receive new inventory with the Certificate bound in place. 

Please prepare ahead - especially if you like to order LOGO Workbooks. 
LOGO Workbooks can take between 3 and 15 business days for custom printing.  This time-frame depends on the printer's work load. If you are in a hurry, we can generally ship plain cover Workbooks the next business day.  
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Check your inventory of Portal KEYS & Workbooks!
Download an 
Order Form.

Procrastinating doing an annual competency check for your active volunteers?  Don't delay - order our Volunteer Review.  Download a Volunteer Review Information Sheet.
We are on FACEBOOK & TWITTER.  We don't say much, but want to have a presence on these sites - just in case people are searching for Hospice Volunteer Training resources.

If you use and like our products, please follow or like us :)

Thanks to those who have already taken the time to show their support.

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Pat Carver Media - Hospice Volunteer Training Series  

 

1.800-328-4160 Phone
1.888.788.5619 FAX
pat@hospicetutor.com      NHPCO member logo           

        

 

Download an Order Form

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Curious?  Request Complimentary KEY to access our On-Line Training Portal     

 

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Download an Order Form 

Hospice Volunteer Training Series products

The Portal is based on our DVD's & Manual - so check out the Portal & you'll discover the content of our Series.

 

If you are not ready for independent study, then use our DVD's in class to help cover topics efficiently & consistently.   

www.hospicetutor.com 

 

Pat Carver

 

Pat Carver, M.S. 


I'd like to be your  hospice tutor!

 

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Available nationwide

 

ASK for a KEY to visit our On-Line Training Portal.
We offer a unique SYSTEM

for training hospice volunteers.

 

Whether you use our videos in class, for independent study

On-Line

or via

DVD

or a volunteer reads our full text

MANUAL,

the information is the same.

 

This means YOU have options available that offer consistency, no matter the method of presentation!

 

  YOU follow with additional experiential and learning opportunities to complete the training process.  It's a WIN-WIN combination!

 

Visit our website 

to learn more!

 
References available.

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Visit Our Website  

View prices

Download a price sheet

Download an order form 

See Samples

References  

Call:

1.800.328.4160

 

E-mail


pat@hospicetutor.com

Our SYSTEM: 

 

Videos on DVD
Videos On-Line
 Manual
Workbooks
(Competency Quizzes & Reflection questions)

Volunteer Review, updated annually 

 

Hospice Volunteer Training Series products

Manual, DVD's, Review,

Workbook