Ketterman's All Ways


  

April 2016 
What is it Worth to You?
   Evaluation of jewelry for insurance appraisals is one of the services Ketterman's offers.  An insurance appraisal value is an estimate of the highest replacement value of a jewelry piece in case of theft or loss.  We often appraise pieces that are not from our store.  Sometimes they are family pieces, or jewelry that needs an updated value, but often they are new pieces.  When we are presented with a brand new jewelry piece to be appraised, one of two cases is usually true; the seller did not provide an appraisal, or the seller did provide an appraisal and the purchaser is checking their facts to make sure they got what they paid for.  
   As for the first possibility, when jewelry pieces of an insurable value are purchased from Ketterman's, an appraisal is included as part of the purchase.  We believe our customers should know exactly what it is they are purchasing, and when they are trusting us with such a significant purchase that it is our responsibility to provide the necessary paperwork to properly insure their new piece, so they can wear it and enjoy it with peace of mind.
   In the second scenario, we are thankful that customers trust Ketterman's enough to evaluate their pieces, but confused as to why they made a purchase from someone that they don't trust enough to take at their word.  Unfortunately, there are instances where the piece purchased is evaluated at a lower dollar amount that what was paid.  This is not news that we like to present, and often there is little or no recourse for the customer.
   There have been several articles and news stories recently about what to do (and not to do) when in the market for a diamond or fine jewelry and a common theme is, know who you're buying from.  The best way to do this to ask people you know and trust to share their experiences with you, then do your own research to make sure you can have a similar (good) experience.

  At Ketterman's, we agree that jewelry is all about relationships.  You wouldn't buy fine jewelry for someone you've never met, so why would you buy fine jewelry from someone you've never met?  There is no better way to have peace of mind when making a purchase than to know the people behind the product.  There is a relationship that begins at the time of purchase, and that relationship should carry on throughout the lifetime of your jewelry.
If the Ring Fits...
   Ketterman's in Leesburg has been in business long enough now to see the wonderful fruits of long-lasting relationships.  One of our favorite things is serving the "next generation" to fulfill their jewelry needs.  So often we have customers come in and show us the piece the purchased in Vienna 40-plus years ago, or bring in their sons (or future sons-in-law) engagement ring shopping because they got their ring from Ketterman's "X" years ago.  These are the kinds of relationships we strive to uphold and are proud to be a part of.
Vienna Storefront around 1960
Ketterman's in Leesburg Today
Family Feature
Lizzy and Heather
"Choose a job you love, and you will never have to work a day in your life," Confucius 

Lizzy started working at Ketterman's when she was just 16 years old.  Her mom babysat Katie (Daughter #4) and mentioned to Tammi that Lizzy was looking for a job.  She came in to the store the following week and the rest is history.  
 
  Lizzy has learned and done a little bit of everything in her nearly 27 years at Ketterman's, which makes her a great manager and adopted family member.  Her favorite part of working at Ketterman's is seeing family pieces come through the store and hearing the stories about them.  She loves working with customers to preserve these memorable pieces or find a new one. 
   Lizzy and her husband Tom live in Ashburn with their sons Austin (15) and Aden (13) .  It has been so amazing to be a part of this lady's life for so many years.  She truly is family.
  
   Speaking of family...Heather, Ketterman's head jeweler and shop team manager is Dan Ketterman's cousin.  Dan's Father and Heather's Grandmother were siblings.  Heather started at Ketterman's in October of 1992 after a five year apprenticeship at a local jewelry store in Fort Wayne, Indiana where she grew up.  She was introduced to her love of "all things shiny" by Dan's parents at the Vienna store.  Through this relationship she developed her skills as a jeweler and her appreciation for not only beauty of the pieces, but their heritage and sentiment.

   Over her years as a goldsmith, Heather has used her natural artistic talents along with her impeccable attention to detailto craft and repair amazing jewelry pieces, and train others (Katie Ketterman, for one) to do the same.  There is something very special about having that family bond and passing on the skills to the next generation.  
   Heather lives in Purcellville with her husband Donnie, who also has an appreciation for building and repairing works of art, but on a larger scale.  As owner of Purcellville Tire and Auto, he enjoys building and racing muscle cars.  Heather's son, Mitchell, also shares her artistic talents both as a musician and skilled carpenter, a skill he honed under Heather's father.  
  
 There is a lot of pride in having such talented family members, and even more gratitude for being able to work well together and build each other up both personally and professionally.
Ketterman's 
(not-so) Fun  Fact

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Upcoming Events
Now through April 28th
Brighton at Ketterman's "Best Mom" Contest
Send in a video or write a story about the best Mom you know to win her a $100 gift certificate to Ketterman's!  Stories should be 300 words or less and videos under 30 seconds.  Submit entries to richi@kettermans.com by Thursday, April 28.


April 22nd - May 7th 
Brighton "Ears to You"
Receive a FREE* pair of Brighton Earrings when you purchase a Brighton bracelet and necklace!  A great opportunity to grow your own Brighton collection, or a great gift for Mother's Day, Sunday May 8th.  With so many complimentary styles, the hard part will be deciding how many sets to get!
 *Free Earrings must be or equal or lesser value to bracelet and necklace purchased.  Free earrings are limited to stock on hand.  Store credits from previous purchases, gift certificates and other offers do not apply.

Friday, April 29th
National Kids and Pets Day
We're celebrating the little ones in our lives - your kids and pets with specials on several of our lines that allow you to wear these little loves close to your heart and showcase them in your home, always.  Precious Metal Prints, Cynthia Webb Designs, Ketterman's Mother's Necklace, and more!

Saturday, April 30th
Ketterman's 3rd Annual "Have a Heart, Give Hope" 
Blood Drive and Organ Donor Awareness Day
If you have a heart (which we all do) you can give life to others in need! 
Visit donatelifeva.org to learn more about being an organ donor.
Visit vadonor.org to sign up for an appointment to donate blood.
 
Sunday, May 1st
Brighton at Ketterman's 
"Best Mom" Afternoon Tea and Fashion Show
A great mother-daughter afternoon to eat shop and enjoy Ketterman's fashion!  Details can be found here...

Contact Information - We'd love to hear from you!

 

703-777-0033          always@kettermans.com           www.kettermans.com  

 

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