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Merry Christmas and Happy New Year! 
We wanted to take a moment to thank you for your continued support this past year. To help you ring in the New Year, we've compiled an "End-of-Year Checklist" for small businesses. Hopefully, this will give you some good reminders of last minute things to do before you close up shop for the holidays.
- Look at your Profit & Loss report. Where do you stand? If you have a larger than expected profit, are there any major purchases you should make now that can be depreciated? Make sure you have the cash. Talk to your accountant if you are not clear of the depreciation rules.
- Verify loan accounts and cleanup them up if necessary.
- Verify your 1099 information is setup properly in your accounting system. If you don't have proper information from each vendor, ask for it now, then create a form to use every year.
- Begin to think about year end bonuses or special gifts. Will you give these this year or in January? It depends when you write the check.
- Look for fringe benefits you should report on W-2's. Some of these could include health & life insurance, transportation subsidies, moving expense reimbursements, educational reimbursement programs, and employee loans you've forgiven.
- Take a physical inventory of your products and make adjustments in your accounting system as necessary.
- Write a list of all the company's major accomplishments for the year. Be prepared to share this with your staff, they will appreciate it.
- Write out your goals and plans for the next year.
- Create budgets for the next year if you work on a calendar year fiscal basis.
- Check all of the links on your website to make sure they are active.
- Review your insurance policies - it really COULD happen to you.
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Backup your files - if you don't already have a backup solution in place or if it involves tapes (do they still make those?), we can help!
- Celebrate your achievements from the past year!
We wish you the best this holiday season!
The Staff at RMM Solutions |
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Hurd Millwork implements major upgrades to increase uptime and performance. View Video.
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What's Happening At RMM's Help Desk?
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Barry West
Help Desk Manager |
As we're heading towards the end of the year, it felt like the right time to give a recap on all of the happenings with our Help Desk. I've had the pleasure of talking with many of you since I officially joined RMM 18 months ago, and you've candidly shared many of the positive things about RMM's help desk as well as areas you'd like to see continually improved.
Many customers have been with RMM for 5, 10, even 12 years, and have watched RMM grow and change in remarkable ways. When the RMM help desk was formed almost 6 years ago, there were 3 help desk associates handling calls. Today we have 9 associates handling over 6,000 annual help desk support incidents. Learn more. |