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What's hot in conjoint: A recap from the 2013 Sawtooth Software Conference

Think you know segmentation? Think again! A close look at 4 core analyses

5 steps to set your MR project up for success

The Social Side of Research

From our blogs

Research War Stories: Canadian men don't wear underwear

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What's hot in conjoint: A recap from the 2013 Sawtooth Software Conference

By Chris Fotenos                     


Sawtooth Software, an Orem, Utah, developer of discrete choice modelling software, held its 17th U.S.-based conference this past October in Dana Point, Calif. Many of the top minds in conjoint gathered to share their learnings and progress in the field. Perhaps most importantly, they debated the future of discrete choice methods. There weren't necessarily any game-changing topics brought to the forefront, yet much of the discussion focused on questions all conjoint researchers have been - and must be - thinking about to continue extracting relevant insights from modern consumers: How can we make respondents more engaged in our surveys? Can conjoint go mobile and still provide high-quality results? And, as in any industry, how can we do more with the data we collect?


 Read on...


Think you know segmentation? Think again! A close look at 4 core analyses  

By Kevin Gray 


Segmentation is one of the most important methodologies in marketing research. There are many ways it facilitates better decisions and improves profitability. Segmentation can help us:

  • understand what motivates consumer behavior in a product or service category;
  • uncover patterns of consumer behavior and motivations and link them to characteristics (i.e., demographics);
  • see how brands are positioned within different needs segments;
  • know how well brands meet existing needs;
  • identify unmet needs;
  • retool existing offers to appeal to a broader range of consumer needs;
  • enhance new product development; and
  • improve customer relationship management.

Though there may be no universally-accepted definitions, there are at least four very different kinds of quantitative segmentation.


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5 steps to set your MR project up for success
By Frank Pleticha
The garbage in, garbage out principle has never been so true as when it's applied to the design of marketing research. Too often, researchers begin a project with a list of survey questions or a technique in mind. The outcome is typically a long, cumbersome survey instrument, leading to data with little actionability. Worse, the researchers have positioned themselves as techies and not as true, value-added consultants to the marketing decision maker.
Here's how to avoid that failure scenario. This five-step research design process has worked successfully for me over the course of a couple hundred research projects.


The Social Side of Research
Ideas and insights on MR from around the Web

The Quirk's e-newsletter regularly highlights a handful of active and intriguing discussions from LinkedIn and other forums around the Web so you can stay on top of the research scuttlebutt as it's happening. Here are four popular discussions from the past few weeks. More details after the jump. Comments have been edited for clarity and brevity.


Advice for focus groups with teen boys
Posted by Vivian Harris in QRCA Qualitative Research Discussion

Examples of good insights
Posted by Rahul Chawra in Consumer Insights Interest Group 

Finish this sentence: ______ is the most important part of my job.
Posted by Brian Monger in Consumer Insights Interest Group 

Increasing response rates to customer satisfaction surveys
Posted by John Coldwell in The Marketing Research & Insights Group
Know of a discussion worthy of being featured? Contact Quirk's Content Editor Emily Goon at

Read on... 


From our blogs


Count me in: the impact of 'other' on research respondents

Insights in Action: The Wall Street Journal shops with teens

Why making shopper data actionable matters

Retailers wringing hands over holiday spending?

Hispanics shop more, shop early, shop mobile

Consumers appreciate birthday wishes from brands - especially when they include discounts

"His name doesn't ring a bell" and other job-reference disasters


Research War Stories: Canadian men don't wear underwear

Harris Goldstein recalls conducting a survey where the computer printout revealed a relatively high percentage of "no" answers when Canadian men were asked what type of underwear they wore - boxers or briefs. Suspicious of the high number of no answers, Goldstein investigated further and found no interviewer or data processing errors.


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