Did you know it is estimated that 45% of new-hires fail within 18 months? Creating a welcoming and structured onboarding process will help increase new-hire effectiveness and reduce such challenges as turnover and time to productivity.
Do you remember your first day of school, lunch box in hand, and your heart beating like a drum? Starting a new job feels the same way. We've all been there - dressed in your finest business attire with butterflies in your stomach as you enter through the doors of a brand new job.
Effective onboarding should be a comprehensive process that makes your new employee feel welcome, comfortable and acquainted. When a new-hire anxiously walks in the door, they need that extra boost of confidence - and a structured, friendly introduction will help. Here are five key factors for successful onboarding:
1. Team Participation - Your entire team should be involved. The onboarding process is not just the HR department's or the hiring manager's concern. Taking new employees to lunch or assigning a mentor will help build relationships and demonstrate that the company values them.
2. A Structure of Consistency - Whether you're onboarding a new assistant, associate or top manager, the process needs to be consistent for all employees and reflect the company values. A set structure helps the employee as well as the team and organization. Remember, it's all about making the transition as smooth as possible.
3. Prepared Desk and Equipment - In addition to structure, make sure that everything - the new hire's desk, office supplies, security badges, computer passwords, phone numbers and access keys - are prepared for the new hire. You want them to feel at home!
4. Information - A major part of the onboarding process is making sure new employees have access to all the information they need to succeed in their position and know the company. It's a good idea to set up meetings with subject-matter experts so the new employee can grasp the organization's goals, policies and practices.
5. Periodic Check-ups - The onboarding process doesn't stop after the first day or the first week. It's important to have regular visits with your new employee, ensuring they are comfortable and offering them the support they need to be successful. The first year is the most critical for success on the job and retention.
In the final analysis, the onboarding process is your employee's first impression of the company culture. It should introduce the organization's mission, vision and values.
Okay, now that you have a thorough onboarding process in place, it's time to focus on coaching, training and developing your new employees to succeed! One thing is for sure, a successful onboard leads to a successful organization!