"We are pleased to have our newest customer live on DocuTrack," said Mileen Loeffler, Integra's Director of Client Services. "After training about forty people in the use of the DocuTrack application, paper documents were set aside and DocuTrack was brought live.  Users quietly completed their paper work and went directly to the digital world.  Despite the time difference between Australia and the US, Integra's development team in Anacortes spent the midnight hours assisting the team in Perth, Australia with the newly developed interface to the Australian pharmacy system FRED." 

As Western Australia's largest provider of Long-Term Care pharmacy meds and services, CoPharmacy had been looking at DocuTrack for nearly two years after joining MJB Smartmed in a visit to several US pharmacies that use DocuTrack. 

"We first saw the DocuTrack software in several pharmacies during a fact-finding and new product investigation trip in the USA," said Matt Dean, Director of MJB Smartmed. "One of the key benefits for us was that DocuTrack is a product specifically aimed at Pharmacy document management and has a large, proven install base in the US. Also important, was the fact that DocuTrack has comprehensive workflow management functionality. In Australia, pharmacies typically use a range of 3^rd party products that usually only address one area, such as receiving documents, but they do not focus on document management or workflow as a whole. This results in an inefficient workflow and double entering of data, which increases the chance of errors. MJB Smartmed are pleased to become the Australian Integra distributor,  and excited for the potential workflow benefits the Integra software solutions can bring  to Australian Pharmacies."

For the full press release, click here.