July - September

SunTel delivers network infrastructure and Unified Communications

Upcoming Events   EventWrapUp
Lunch & Learn season is upon us!!   
Please go to www.suntel.com/events for more information 
and to register for these "can't miss sessions".


Wednesday, July 27, 2016 

Save the Date SaveTheDate   
Mark your calendars for our  
Annual  Open House and 30th Anniversary Celebration!
Event Wrap Up    
Traverse City Tech Day - May 11th

Northwestern Michigan College provided the perfect backdrop for SunTel's second annual Traverse City Tech Day.  Business sessions from SunTel partners through out the day included updates on Mitel Hospitality Solutions, Checkpoint Mobile Security Offerings as well as SunTel's own Physical Security division, educating customers on building security and safety.  Hands on demo's of camera's and locking mechanisms was also available.  Thank you Traverse City for a great event.  Looking forward to next year.


Active Shooter - April 20th

SunTel Services and the Troy Police Department teamed up for a presentation on how to survive an "Active Shooter".  The news headlines continue to bombard us with these terrible incidents.  Do you know what it takes to secure your employees and survive?  Forty customers learned how to do just that from a police officers point of view.  SunTel also shared how its Physical Security offerings can safe guard your building and employees.  

Critical Information on E911E911 

Time is ticking . . . is your company E911 compliant?  Michigan Legislation / House Bill 4683 requires compliance by December 31, 2016.  The right E911 solution can help save lives and reduce liability risks.  SunTel is offering E911 Informational Sessions to help you stay on track with what needs to be done prior to December, 2016.  Please visit our website at www.suntel.com/events to watch for upcoming sessions or webinars.  Please contact your Account Manager to begin mapping out your E911 process. 

A new bill has been introduced that extends compliance until December, 2019.  Stay tuned for more information as it becomes available.

SunTel Achieves Platinum Partner Status with Avaya

 Track Record of Success and Commitment as Solutions Expert

TROY, Mich., April 25, 2016 - SunTel Services - a complete provider of services for unified communication networks to businesses throughout Michigan and across the country - has been awarded Platinum Partner status by unified communications and collaboration provider, Avaya.

Avaya offers four partner levels based on competencies and customer satisfaction. The Platinum medal status, Avaya's highest level, gives a partner access to an increased level of technical resources at Avaya as well as better pricing and escalation procedures to assist in supporting the customer.  

To achieve Platinum status, SunTel invested in continued training and education for its operations, support and sales staff.  This standard recognizes SunTel as an Avaya solutions expert across many disciplines-IP telephony, Data Networking, Contact Center, and Video solutions for small to midmarket and enterprise size businesses. Another component to the higher medal status was outstanding customer feedback on SunTel's competency and service provided, from sales support through installation.  Average customer satisfaction scores for SunTel were 4.88 out of 5.0.

"This achievement is a testament to our commitment to our customers and solidifies our partnership with Avaya, both now and in the future," said Gary Jackson, President, SunTel Services.

Business telephone, telecommunications, computer services, computer network, physical security, voice communications (including VOIP voice over internet protocol), network security, wireless network, computer software, call center, unified messaging, network security, data solutions, and video and audio conferencing.

SunTel Services | 1095 N. Crooks Road | Suite 100 | Troy | MI | 48084