Sales Department
That Used Forklift, Asset or Liability?
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 Your forklift trade in, oh the controversy that swirls around it. Oblivious to the customer, a used forklift returning to the dealership for resale as a trade in or lease end unit starts a small dust up of questions internally.
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 "Our pallet loads are too big to see around so they tell me to go in reverse, I don't feel that's safe"
You're going to have to work to become comfortable with the procedure. It is simply THE safest direction of travel when loads are too large to see around or over. If you find the position awkward, ask about hand grips that can be added to the overhead guard to help with back strain.
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For the Veterans - Free Forklift Safety Certification
Know a Vet? Let's Help the Vet!
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 With the support of Toyota Material Handling, Toyota Lift of Minnesota has been certifying veterans for forklift operation for over two years. That work continues still. Our next class is scheduled for December 9th. You can read the details of that class through this link. Please forward to anyone that may be interested or qualified for this certification. Our hats off to Toyota Material Handling for their ongoing support for our veterans. |
| Parts Department
Get More Than you Pay For
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 Recently we had the opportunity to review in depth the purchasing habits of a customer who purchases both Toyota genuine parts and a fair amount of non-OEM Toyota parts. Like many of us that run to NAPA versus the local car dealership, our customer believes that buying the non-OEM part in most cases is the lower price alternative, and in many cases is at least equal in value. What we found, and communicated to them showed that thinking was untrue. |
"I'm not allowed to drive my lift to the lunch room or time clock. All they tell me is that it is because of safety concerns, really?"
I'm not certain why they wouldn't go a little deeper with their explanation, or if they did and you missed it. Limiting forklift traffic near areas with consistent pedestrian makes perfect safety sense. Especially if you're workplace hasn't gone as far as defining specific pedestrian and forklift pathways.
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| Service Department
Customer Service: What's In Your Van?
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 Not everything in forklift service is immediately discernible by the customer, and what is visible does not always define at depth who the company is, or what level their commitment to customer service is. Brochures, branded service vehicles and websites only provide a superficial view of the company, a view designed to sell, not speak to commitment or capabilities. Individuals responsible for selecting a forklift maintenance provider have to know where else to look, but where? |
| Forklift Photo Moment
Steampunk Forklift
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 See more material handling photos and videos [many of them fun] at our Pinterest site. Follow this link. |
Rental Department
Question, Would You Rent A Yugo or Mercedes?
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 From time to time businesses from lumber yards to medical device manufacturers find themselves behind in production due to shortages in material handling equipment. With businesses running lean, there is often no fat in equipment inventory for standard production periods. So when the crush comes, they find they need to look to short term rentals. Now there is no shortage of rental outfits willing and quite able to rent equipment, and it's here we would like to make a point, or possibly two. |
Warehousing Systems
Order Picking Error Rates: What's Acceptable?
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 It's easy to say that you're striving for 100% accurate pick rates, but how realistic is that goal? And should it be the actual number you shoot for? Mis-picked orders, any number of them, are expensive. Incorrect orders are expensive to re-pick. They're expensive to return and restock. Shipping dollars are lost both directions. Most importantly, mistakes are expensive because they can cost you customers.
The 2013 WERC/DCVelocity annual distribution center measures report is one place to look in general. Its findings for 2013 (the survey asked over 500 companies to provide data on over 40 metrics, including order picking accuracy), stated that median performance for those who answered was 99.5%. This is an admirable goal, but if 100% is unattainable over time, is the median score the right one to pursue? From Material Handling Experts: Cisco-Eagle |
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About Us
Toyota Lift of Minnesota has been serving its customers and the industry for over 36 years. Our mission is to improve your productivity and bottom line through better products, services and customer service personnel.
Toyota-Lift of Minnesota
8601 Xylon Court North
Minneapolis, Minnesota 55445
Phone 763-425-9066 Toll Free 800-523-0611
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| Save 10% |
Do you have an existing service, parts or rental quote from TLM?. Call us with the code 121614JOS and we'll take ten percent off the amount you were originally quoted [limited to parts, labor or rental fees and cannot be used in conjunction with other specials or discounts nor applied to any services sublet].
Take advantage of this now, we genuinely appreciate your business and look forward to working with you in the future.
Coupon can be used on only one quote thank you, and cannot be used along with any other offer extended or work/sale previously billed. | Offer Expires: December 15th 2014
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| GSA Sales
Providing Product and Service Leadership
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Offering most favored customer pricing and volume discounts, the Toyota Lift Truck brings you savings in both time and money. Through Toyota Lift's GSA Schedule, you can purchase Toyota forklifts, the number one rated forklift in the world for quality and customer satisfaction. Also, we offer Crown industrial batteries.
- Pre-qualification of pricing and quality has already been done by GSA for all government purchasers
- Through Toyota Lift of Minnesota's GSA Schedule, customers benefit from a direct relationship with volume discount pricing, 100% quality products, warranty and delivery, with significant opportunities to help meet your small business goals
- Orders placed against Toyota Lift Truck's GSA Schedule meet FAR regulations and are considered to be issued using full and open competition.
Contact Toyota Lift of Minnesota for your GSA Schedule needs.
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 | Free OSHA Forklift Rules Poster
Would look great in your lunchroom! | Call us or email us at
sales@toyotaequipment.com
We'll mail one off to you immediately! |
 | On Line Catalog:
Great Source For Warehouse Supplies | | Toyota Lift of Minnesota offers you an easy way to shop for all your associated needs. Follow the link below and see for yourself. From lockers to storage bins, we have it all.
Catalog |
 | | Dad's Forklift Ride |
No parents were harmed in the filming of this video
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| Lift Truck Stuff Catalog
Great Source For All Things Forklift |
A catalog that brings it all together for you. Our "Everything Around the Lift Truck" catalog. Click the link below to review or download it or place your on-line order. It's that easy.
Catalog |
 | | Toyota Lift of Minnesota's Blog | | Updated almost daily with material handling, warehouse and safety tips. We're working to put good information in small bites out to our readers.
We are also on Twitter
@ToyotaEquipment
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 | | OEM Links | |
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