Sales Department
What If "New" Was in Your Price Range?
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 Searching for the good used forklift has never been harder, or more risky. Before you add that on-line cream puff to your shopping cart we have something to share with you. If you have never explored leasing before, now is the time. The most common objection to this acquisition strategy is: "We don't use them as hard as some places. Buying a new one is not as cost effective as a used lift." Well times they are a changin'. Let's touch on why.
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 "Can you provide us certification that your people can work on forklifts?"
This is very similar to a question we had last month. Presuming you're looking for some governmental agency's certification [such as OSHA or ANSI] you won't find it.
OSHA does state in 1910.178(q)(1) Any power-operated industrial truck not in safe operating condition shall be removed from service. All repairs shall be made by authorized personnel. While ITSDF states Only trained and authorized personnel shall be permitted to maintain, repair, adjust, and inspect industrial trucks, and in accordance with manufacturer's specifications.
All Tier I maintenance providers can likely provide you with certifications for it technicians, generally these are issued after training by one of the original equipment manufacturers they represent.
In the end you're left to authorize who works on your forklifts. With as many critical concerns involved in maintenance and so many involving safety you'll want to be certain you've chosen well should maintenance be a factor in any accident or claim.
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| Rental Department
To Rent, Or Not to Rent
|  Our industry peer Liftow of Canada published an article recently raising questions to consider regarding rental forklifts:
Renting a forklift may seem like an obvious choice, but it's a fine line between temporarily saving money by forgoing a rental and receiving a significant return on investment. Even if your business could get by on sheer manpower alone, would it be worth the time and potential liability? Below are a couple considerations that can help you determine when a forklift rental is the most economical choice for your business
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For the Veterans - Through Toyota, Free Certification Continues
Know a Vet? Let's Help the Vet!
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 Our next class is scheduled for tomorrow August 21st. You can read more about that and register through this link. It may be too close to tell someone you know, but fear not! Our next class is scheduled for September 10th Follow this link for details and the opportunity to register. We ask that you consider any veteran you know who may be involved in a job search and suggest this certification to them. Logistics is always looking for dependable personnel, and forklift certification is often required prior to consideration for employment. Through Toyota's generosity, we will be continually offering additional dates through 2013. You can always watch our event calendar for updates as they occur. |
| Service Department
Employee Engagement And Customer Service
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 Of course we're a forklift dealership, and I'll make no attempt to pretend I can speak from anything other than experience when it comes to anything human resource related, but I felt compelled to put something down as it does relate ultimately to customer service. This is an internal example of what we do in order to enhance and improve on our efforts towards optimum customer service. Some years ago we started a process that did away with the annual "review" in favor of regular "engagement" meetings. The design of these meetings was for a two way dialog to happen, not simply me speaking at them, but giving them opportunity to speak at me. |
"We're required to back up when carrying many of our loads, but our safety director won't authorize us installing mirrors saying they're unsafe
While that seems like a judgement call it's not that uncommon a claim. Mirrors can make it easier to see behind a forklift, but they're often cited for allowing for negligent driving as operators become to depend on them solely for navigating in reverse.
If all of your forklift operators are properly trained [and supervised] the use of mirrors can be given consideration to augment visibility around the forklift, but they are mandatory.
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| Parts Department
Forklift Parts and Measuring Customer Service
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 Regardless of whether you call it level of service, fill rate or shelf availability it comes down to one single definition...it is a measure of a dealer's ability to have the right forklift parts on the shelf at the right price at the right time. The goal of the parts department should be to maintain somewhere between 85% and 90% shelf availability in order to consistently service his customer base. Read More
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Maximize Safety and Control Your Costs and Risk
Training the Forklift Safety Trainer
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 It is closer than you think. Don't miss this opportunity! Our next class is scheduled for September 24th. You can read more about that through this link. Give someone in your organization the knowledge and tools to train and certify your forklift operators. Optimize your forklift driver's safety awareness, comply with OSHA training requirements, limit your exposure to loss through accidents and damaged product. Why pay for an outside trainer when you have a potential trainer or trainers on staff now? Register your trainer today and take advantage of the early bird discounts! |
| Forklift Photo Moment
Muddin' Isn't In Our Skill Set ..
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You know they're good, but there is only so much you can ask from a forklift.
 See more material handling photos and videos [many of them fun] at our Pinterest site. Follow this link. |
Warehousing Systems
Common Warehousing Issues
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 Space and its expense make warehouse planning and layout critical to maximize floor space as well as efficiencies. Adaptalift recently published an article dealing with these points: In today's materials handling industry, it is fundamental for companies to ensure the smooth running of their warehouses. Efficiency and organization within every aspect of the business is essential in order to gain a competitive advantage. Today we will look at some of the most common warehousing issues and provide tips that will help in overcoming them. |
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About Us
Toyota Lift of Minnesota has been serving its customers and the industry for over 34 years. Our mission is to improve your productivity and bottom line through better products, services and customer service personnel.
Toyota-Lift of Minnesota
8601 Xylon Court North
Minneapolis, Minnesota 55445
Phone 763-425-9066 Toll Free 800-523-0611
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| Save 10% |
Do you have an existing service, parts or rental quote from TLM?. Call us with the code 09172013JOS and we'll take ten percent off the amount you were originally quoted [limited to parts, labor or rental fees and cannot be used in conjunction with other specials or discounts nor applied to any services sublet].
Take advantage of this now, we genuinely appreciate your business and look forward to working with you in the future.
Coupon can be used on only one quote thank you, and cannot be used along with any other offer extended or work/sale previously billed. | Offer Expires: September 16th 2013
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| GSA Sales
Providing Product and Service Leadership
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Offering most favored customer pricing and volume discounts, Toyota Lift Truck brings you savings in both time and money. Through Toyota Lift's GSA Schedule, you can purchase Toyota forklifts, the number one rated forklift in the world for quality and customer satisfaction. Also we offer Crown Industrial batteries.
- Pre-qualification of pricing and quality has already been done by GSA for all government purchasers
- Through Toyota Lift of Minnesota's GSA Schedule, customers benefit from a direct relationship with volume discount pricing, 100% quality products, warranty and delivery, with significant opportunities to help meet your small business goals
- Orders placed against Toyota Lift Truck's GSA Schedule meet FAR regulations and are considered to be issued using full and open competition.
Contact Toyota Lift of Minnesota for your GSA Schedule needs.
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 | Free OSHA Forklift Rules Poster
Would look great in your lunchroom! | Call us or email us at
sales@toyotaequipment.com
We'll mail one off to you immediately! |
 | On Line Catalog:
Great Source For Warehouse Supplies | | Toyota Lift of Minnesota offers you an easy way to shop for all your associated needs. Follow the link below and see for yourself. From lockers to storage bins, we have it all.
Catalog |
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Stay in the cab, stay alive
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Recently yet another operator was killed, crushed by the overhead guard. Watch this video from WorksafeBC explaining why it is critical to buckle up, and stay in the cab.
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 | On Line Catalog:
Great Source For All Things Forklift |
Yet another catalog that brings it all together for you is our "Everything Around the Lift Truck" catalog. Click the link below to review or download it. Call 763-315-9288 for more information or to order!
Catalog |
 | | Toyota Lift of Minnesota's Blog | | Updated almost daily with material handling, warehouse and safety tips. We're working to put good information in small bites out to our readers.
We are also on Twitter
@ToyotaEquipment
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