SOLUTIONS
Impacting the Bottom Line
 SoftwareConsortium logo
Case Study                                    
February 1, 2013

Software Consortium, partnered with a national insurance leader, masters a complex web redesign, delivering new processes, functionality and mobility.
  

"This project was very successful by all of our measures. Software Consortium delivered on a highly complex project, while orchestrating and teaching our team the value of its new Agile skills. The experience is shaping how we will respond to other new initiatives and market forces."

                                                         - Senior Manager of Commercial Insurance Company
 

 

Software Consortium (SCI) has been educating clients about the benefits of Agile for over 15 years. Now that Agile is reaching the tipping point of acceptance with well documented case studies, such as Salesforce.com, more clients are willing to experiment to reap the benefits. 

 

Our client's website has been a critical component of the company's growth and generates over $2 Billion dollars annually in revenue and operational savings. In the highly competitive insurance industry, speed-to-market was a requirement for delivery of complex functionality across rapidly changing mobile device platforms.

 

The Strength and Flexibility of Being Agile

 

Gartner, Forrester Research and other analysts are reporting that traditional project management approaches cannot keep pace with our rapidly changing and uncertain business environment. Agile development has reached the tipping point of acceptance because it offers faster delivery, higher customer satisfaction and higher team morale to manage the changing nature of today's IT environment.

  

A recent report on Agile adoption by Gartner states, "in the 'new normal' environment of constant change, traditional project management's linear, freeze-the-plan and the requirements approach is quickly becoming damaging to achieving real results" and contends that change needs to be expected, not avoided, in managing application development.

 

A "Common Sense" Agile Approach
 

In the case of our insurance client, SCI recommended Agile development to achieve quick turnaround on incremental deliverables that could be rolled out to customers faster. Agile methods were leveraged to master the complexity of designing a solution that also retained legacy applications. SCI's common sense approach meant that the client was not introduced to overly complex Agile tools, nor complicated new processes; SCI's consultants did the heavy lifting. Working in smaller development teams, they focused on producing working code every two weeks. Design sessions were utilized to work closely with business users to define and document strategy for development and implementation while maintaining collaborative communications, involvement and user commitment throughout the project.

  

Technical Details of the Approach

 

The User Interface/User Experience (UI/UX) developers analyzed the client goals to create detailed wireframes helping in the layout of the new design. This step also utilized the Agile process to ensure all UI requirements were correctly interpreted and standardized. Using an open source framework, SCI built a template that is both intuitive and visually appealing and coded into xHTML compliant webpages. This approach produced compatible code to create the mobile applications for the iPhone and Android platform.

  

Web-based applications were built on top of a legacy mainframe architecture that needed significant updates to create new state-of-the-art web and mobile applications. API interfaces were designed and built to backend Oracle content databases.

 

Client Benefits from this Project

  • High customer satisfaction from end-users and IT
  • Website delivered on all major mobile device platforms
  • Similar look and feel between new website and mobile devices
  • Framework allows quick redesign to match advertising campaigns and to ensure consistency with other websites the company owns
  • Re-work was significantly reduced by increased collaboration among IT and stakeholders
  • Allowed stakeholders to make changes more effectively and were efficiently incorporated

Learn More About Agile

  

Common Sense Agility

Agile: Four Strategies for Adoption

Agile Testing: Built for Quality and Speed

 

If you would like our perspective on solving a challenge or need an extra set of hands on a project, contact us at sales@softwareconsortium.com.

 
 
About Software Consortium, Inc.
Software Consortium is an award-winning provider of software technology solutions for private and public-sector clients. SCI teams help clients achieve strategic, as well as tactical goals at high returns on investment using the right teaming, people, processes and technology. In 2012, SCI's CEO Janet Amirault was named the 2012 SBA Small Business Person of the Year for Maryland and its leadership was recognized with an Executive Team Award.
 
Visit SCI's website at www.softwareconsortium.com or call 410-740-1910.
© Copyright 2013 Software Consortium