We can also purchase the item in question. If the material is new and would be enjoyed by more than one patron, this is usually the choice we make. We highly value patron recommendations. It lets us know what types of materials to purchase. You can fill out a Suggestion Card and return it to the library. If you include your name and library card number, we will put a hold on the item for you, should we decide to purchase it. That way, you are first in line. As a rule, we do not purchase textbooks or other expensive academic materials. We also do not purchase games or software.

Sometimes, however, you just might need an item for a project right away, or our copy might be missing. In this case, we can try to borrow the item from another library that owns the item. This is called an Interlibrary Loan (ILL).  In order for us to do this, you must have had a permanent library card for at least 3 months. Patrons may not request ILLs with a temporary card. Also, you can't owe any fines or have any overdue items. 

To order an ILL, ask a librarian for an ILL form. These forms are available at both library locations.  Librarians can assist you in filling out the form.  In addition, a form is available to fill out online. It is currently located at the top of our library's catalog webpage. (http://halos.halan.lib.tx.us/search~S4)

You may also use a new feature called the Texas Group Catalog, which is part of Worldcat, a database of all the libraries in the world. Instructions on how to request a book or item are available by asking at one of the Customer Service Desks (Adult Reference).  The website for the Texas Group Catalog is http://texasgroup.worldcat.org/.

Most loan requests are filled in about two to four weeks. However, this may vary according to availability of the item. ILL items may be checked out for a period ranging from several days to four weeks, depending on the lending library's rules. Rare books and microforms are often sent for "IN LIBRARY USE ONLY." You will have to use these items at the library. As soon as the item arrives and is processed, the item will be placed on HOLD for you, and you will be notified. You may request an extension of the loan period by calling 713-477-0276 (ex. 4125).  Requests to renew must be made one week before the item due date. Many libraries however, will not renew books or other materials. 

If an ILL item is lost or damaged, the charges billed to Pasadena Public Library by the lender will be charged to the customer. These charges can be considerable if the lender is an academic institution or special library and if the loaned material is comparatively rare.  You will be charged a minimum fee of $50.00 for lost or damaged items. Our library does not charge to process an ILL. However, some libraries charge to borrow ILL items. Pasadena Public Library does not pay to borrow items. If you want to borrow the item with a fee attached, then you must pay the fee before we borrow the item. Finally, ILL items incur late fees, like any other item borrowed by a patron.