Who are they, what are they doing and what are they spending? These are 3 essential questions for almost everyone in the tourism industry. Check out the latest market research and economic impact figures on MN tourists statewide or by county . If you're interested in regional results, view them at this research link. Do you need more specific information for your community? Consider compiling a specific market area profile: significant detail at a time when markets matter.

 

Need additional information? Contact us to see how we can answer your market information questions.

 

According to the 2020 Tourism Survey, nearly 9 in 10 of those in the tourism industry identified customer service as a key business operating issue.  When WAS the last time you addressed service and how does your service model consider our diversifying market?

 

Register for customer service spring training or, better yet,  consider training your entire community... 

 

Rupert Hart's recent release 'Recession Storming' (2008) provides an accessible, action oriented and attainable plan to not only survive, but thrive in economic downturns. Within four broad categories, Hart identifies numerous tactics to maximize your opportunity: make the most of your existing customer, maximize margins through pricing, new product opportunities, and new market expansion. Not surprisingly, customer relations and internet marketing are a common theme.