March 2010

2010 Board of Directors
 
Photo by David Szabo Photography
 
IN THIS ISSUE
March Survey
Manager's Report
Economic Development Report
Retail Business Alert
Membership Services
Literacy Now
Monday Morning Memo
 Monthly Survey Question 
 
 
The Penticton & Wine Country Chamber of Commerce wants to know what you think!

Click here to view this month's survey question regarding skilled labour shortage. 
 
Thanks to all those who responded to last month's survey question.
 
Here are the stats from last month's survey:
 
Do you believe that the owners of short term vacation rentals should be subject to the same city regulations and taxes as the hotels and motels?
 
Yes 53%
No 47%  
 
Manager's Report by Lorraine Renyard 
   
 
 
Lorraine Renyard
 
Are you looking for ways to get involved?  Why not participate in some of the many committees of the Chamber. This will raise your profile in the community and we all know people gravitate to the businesses that are seen to be concerned about their community. Get involved, and help make Penticton a better place to live and work.
 
Those Committees are: 
  • Membership Services
  • Ambassador Committee
  • Visitors Information Centre
  • Finance
  • Government Relations
  • Excellence Awards
  • Excellence Awards Nominations
 
For more information on the different committees and how you can participate, please give me a call.

Economic Development Report by David Arsenault 

David Arsenault

Export Development Assistance

The Conference Board of Canada recently announced that Canadian businesses need a new trade strategy for a post-recession era. In particular the board recommended a three-pronged strategy: 

  1. Canadian firms must determine where international trade and investment fit in their corporate strategies and how they can improve their core competitiveness. In particular, they should think about how international trade is changing as a result of value chains, emerging economies, and shifting global trade patterns. 
  2. Canadian businesses have some clear trade strengths and need to develop some strong and more forward-looking international trade strategies. Canada firms will also need to recognize changing trends in international trade, such value chains, integrative trade, and foreign direct investment; rethink their position in relation to the U.S. market by focusing on realigning their emphasis on the US and developing a comprehensive strategy to succeed in emerging economies.
  3. Canadian firms also need to be more competitive in a global economy and deal with poor productivity growth.  

Windward Software YE Competition

 

On March 2, Penticton high school entrepreneur teams completed the first phase of the "Dragons Den" competition and presented their innovative ideas to a group of judges from the business community. The eight teams impressed the judges with their innovative products and services. Some of the judges were ready to invest in the businesses on the spot. However, more work will be needed to develop the concept which is the next phase of the competition. These students are being assisted by Okanagan College's SIFE team. The next judging round takes place on April 8th. The best business idea will win $2500 prize as start-up capital for their business.

 

Penticton High Tech Roundtable

 

The second Penticton High-Tech Round table meeting takes place this Thursday March 18th from 4:00 to 6:00 at 103-386 Ellis Street.  

 

David Arsenault MBA is Penticton's Economic Development Officer and a former college professor with Okanagan College. If you have good news stories related to business in Penticton contact 250-493-3323 or email darsenault@penticton.org

 
Retail Business Alert 
Stop Thief!
 
 

Merchants not vigilant about wiping point-of-sale machines clean - Friday, March 12, 2010 | - CBC News

 

Point-of-sale terminals  can hold hundreds of credit and debit card numbers. Thieves are accessing personal financial information using the old-fashioned smash-and-grab method, but what they're grabbing are point-of-sale terminals, not merchandise.

 

CBC-TV's Marketplace has learned that many retailers are not helping the situation because they leave valuable information on the terminals where customers swipe their debit and credit cards when paying for purchases instead of wiping the data each night as they're supposed to.

 

"It's the equivalent of leaving the store vault open and full of cash, except the cash is credit and debit card data," said RCMP Det. John Koppes of Abbotsford, BC, who is the Mounties' computer crime specialist.

 

The terminals process millions of dollars worth of transactions every day. Retailers are supposed to regularly wipe clean the hard drives that store the data used to make those transactions to ensure customer information is protected.

 

"Once thieves strike, they'll often return to the same location several times," Koppes said. In one case Koppes looked at, the same chain had been hit more than 100 times.

 

It is very easy to get financial information from a terminal's hard drive. They can use a simple search to uncover 400 credit card numbers and PINs from a stolen terminal.

 

These are not only credit card numbers; we have debit card numbers on here as well. So, you can see, there's the debit card and there's the actual pin number, if you will. It's encrypted, but it's also transmitted along with this information.

 

Stolen data turned into credit cards, gift cards, Koppes recalled a recent arrest that turned up a USB key containing pages and pages of credit card information stored in a Microsoft Word document.

 

Asked what the thieves do with that information, Koppes replied: "Make new credit cards and gift cards that are loaded up with cash from the stolen credit card numbers they have."

 

"You take this card and run it through the card reader, then you can re-encode it and put the stolen data on the back of the card."

 

"They focus on nothing else but finding the weak spots of any business practice."

 

Read more:

http://www.cbc.ca/consumer/story/2010/03/11/consumer-credit-card-scams.html#

Membership Services Report by Andrea Davison 
 
 

Watch for our upcoming Chamber seminars. The all

Chamber of Commerceimportant "Customer Service" related theme is coming back with a new approach. Topics covered will include acquiring simple actions that will lead to significant payoffs for your business and in customer satisfaction; learning how to handle difficult situations and people, and developing good service oriented habits that will affect your company's bottom line. To put your name on the list for our first seminar being held on Thursday, May 27, 2010 from 9am to 11:30am please call the Chamber office at 250-492-4103. Cost is $45 for Chamber members and $65 for non members. Participants will walk away with a certificate from the Penticton & Wine Country Chamber of Commerce upon completing this seminar.

 

We hope to see you at one of our very popular Business After Business events, come and join us for an evening of great networking, refreshments and door prizes. Lots of like-minded and friendly business people who are Chamber members are looking to meet you and find out more about you and your business. Our events calendar is emailed to you with all the dates of upcoming events and seminars offered through the Chamber, to help you maximize your membership to its highest level. Remember to bring your business cards!

 

Are you a current member and need a refresher on member benefits? Are you taking advantage of the current email advertising program offered through the Chamber to get your business in front of over 900 different subscribers? Please call Andrea to find out more. 

 
Literacy Now 
 
Literacy Now
 
 
Literacy Now South Okanagan Similkameen actively supports members of our communities and helps people find out about literacy activities, services and programs across the region.
  
Please click on the link below to view "The Buzz on Literacy" monthly newsletter. 
 
 

Wizard Academy

is brought to you by 100.7 Giant FM Radio
 

Failure at 33 and 1/3 RPM

I'm always stunned, slack-jawed, big-eyed and stupid when a person chooses to do what obviously won't work. I stand there in a daze, awed by the fact that Jesus can love such idiots as the human race.  Maybe I overreact.

My first big-eyed moment happened when I was 21 years old.

 
 

VOICE OF BUSINESSGet the Word out

E-NEWSLETTER ADS

 

Advertising Space:

One Issue: $50.00

Two Issues: $42.50

Three or more Issues: $37.50

 

  • Ads include a link to your website
  • Reaches over 800 members and businesses via email
  • Newsletters are posted on Chamber website
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Space is limited. Please call the Chamber at 250.492.4103 to book your ad.

          
  NEW MEMBERS 
 
 

Green Orchard Solar and Wind

Terry Magnus

Penticton

250-488-8042

thegreenorchard@yahoo.ca

 

In.Sight Communications

Janet & Laird Willson

Summerland BC

250-494-1397

janet@insightcomm.ca

www.insightcomm.ca

  

Planet Express Delivery

Tyson Schmauder

Penticton BC

250-490-7906

planetexpresscourier@hotmail.com

www.planetexpresscourier.com

 

Global Property Inspections

Riley Devlin, P. Eng.

Penticton BC

250-488-5093

gpiokanagan@telus.net

 

 
 
 

Chambers of Commerce Group Insurance Plan

Brown Benefits 
 
Penticton & Wine Country Chamber of Commerce
553 Railway Street
Penticton, BC V2A 8S3
250.492.4103