Voice of Business Newsletter

Penticton & Wine Country Chamber of Commerce

September 2008

In This Issue

September Survey

Manager's Report

Small Business Week Luncheon

Ambassador of the Month

Recognized SuperHost Businesses

Literacy Now

Crime Tip of the Month

JobWave

Monday Morning Memo

Monthly Survey Question Penticton Chamber

The Penticton & Wine Country Chamber of Commerce wants to know what you think!

Click here to view this month's survey question regarding the proposed development on Martin Street.

Thanks to all those who responded to last month's survey question.

Here are the stats from last month's survey:

If we were to do customer service training in the High Schools and it proved to be successful for your business in allowing you to hire a trained employee, would you as a business owner sponsor a student the following year in an amount up to $400?

Yes 50%
No 38%

Manager's Report by Lorraine Renyard

2008 AGM & Chamber Board Elections

Nominations for the 2009 Penticton & Wine Country Chamber of Commerce Board are currently being sought. Directors provide leadership, direction and expertise from year to year to maintain a high standard of advocacy, services, programs and opportunities delivered by the Chamber. In addition, the Directors play an important role in enhancing the business and economic climate and quality of life for citizens of Penticton.

We have approximately 8 positions available this coming year. If you are interested in becoming a part of this dynamic organization or would like more information of all that is involved, please give us a call at (250) 492-4103.

On Thursday, November 20th from 5 - 7 pm we will have an evening of mingling with these candidates to give them the opportunity to tell you a bit about themselves. This year's Meet the Candidates will take place at our Wine Country Visitor Centre.

This year our AGM will be held in conjunction with the Business After Business on Thursday, November 27th from 5 - 7 pm at the South Okanagan Events Centre.

Nomination Form

Small Business Week Luncheon

Presented by the Chamber of Commerce
and Community Futures

Sponsored by Raymond James Ltd. Independent Financial Services

Join us as we welcome Michael Campbell as the keynote speaker to our Chamber Luncheon on October 29, 2008, in conjunction with Small Business Week.

Michael Campbell is British Columbia's most respected business analyst. He is best known as the host of Canada's top rated business show - Money Talks - heard across the country on the Corus Radio Network. Each week Campbell and his guests track financial trends, to help listeners find ways to maximize their investments.

Campbell is also Senior Business Analyst for BCTV News on Global and a frequent contributor to the national Canada Tonight broadcast. Campbell is author of the national bestseller titled Cooking the Books with Mike: Michael Campbell's Favourite 50 Recipes for Instant Financial Success.

Trained in New York, Campbell worked in the investment business for 10 years and currently is a successful business owner. He says that making far too many amateurish investing mistakes and enduring the ups and downs of operating a business gives him an important perspective on the real world of business and economics.

Tickets are $40 each and must be purchased in advance by calling (250) 492-4103.

Where & When

Penticton Trade & Convention Centre
273 Power St.
Penticton, BC
Wednesday, October 29

11:45 AM

Ambassador of the Month

Jo-Anne Canal of Telerx has been a Chamber Ambassador for the past two years. She is an active member of the Ambassador team, and helps out at the door for the Chamber Business after Business events, and encourages the networking process amongst the attendees.

Jo-Anne is the Operations Support Manager with Telerx which is a customer care contact centre located at 102-1845 Camrose Street. As the customer care specialist, Telerx has carefully tailored its services to be totally focused on helping our clients exceed expectations. Whether it's developing different kinds of relationships with different kinds of customers, seamlessly integrating varied tiers of service or raising customer satisfaction by bringing new levels of empathy and education to live interaction we work to ensure we maximize the value of our client customer care programs. As an employer, Telerx offers competitive starting wages, comprehensive training, a generous benefit program and a supportive environment which operates Monday to Fridays 6:00 am - 6:00 pm.

In her spare time Jo-Anne enjoys hosting friends and family, walking her enormous dog, cooking, reading and gardening.

Jo-Anne has volunteered her time to organizations such as Penticton Art Gallery and she is a Director for the Chamber of Commerce. This has also included planning with the Excellence Awards Committee, introducing speakers for the Power Hour breakfasts, sitting on the Tourism Advisory Council and upcoming participation on the Arts + Culture Council. Jo-Anne also sponsors Plan Canada (formerly Foster Parents Plan). Over the past 15 years she has sponsored two boys; one in Bolivia and the other in Burkina Faso and is currently sponsoring a 9 year old girl in Kenya.

Jo-Anne is definitely an asset to our Ambassador team!