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Monthly Survey Question 
The Penticton & Wine Country Chamber of Commerce wants to know what you think!
Click here to view this month's survey question regarding customer service training in high schools.
Thanks to all those who responded to last month's survey question.
Here are the stats from last month's survey:
Do you plan on participating in the new Penticton Community Market?
Yes 63%
No 33% |
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Manager's Report by Lorraine Renyard
 The staff at the Penticton Visitor Centre have been very busy this summer. After a slow start in the spring due to road construction and poor weather conditions, June and July have seen 15% and 20% increases in traffic. Our website www.tourismpenticton.com is also being used far more this year than ever before.
This increase is directly related to the Hotel Tax and all the hard work the Tourism Advisory Council has done in managing the new 5 year marketing Strategy. They should be congratulated for all the volunteer hours this group gives to promoting Penticton.
Call us at (250) 492-4103 and let us know how your summer is going.
The Chamber is now on Facebook!
Come on Chamber Members! Join our group and let us know a little about you and your business. Don't forget to mention why you joined and why you stay!
To view us online, please visit:
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Ambassador of the Month
Kathy McKenzie of Tri-City Heating and Air Conditioning has been a Chamber Ambassador for the past two years. She is an active member of the Ambassador team, and helps out at the door for the Chamber Business after Business events as well as mixing and mingling amongst our members to encourage the networking process. Kathy is interested in making sure that everyone who attends our networking events are made to feel comfortable, and that they get the most out of their networking experience.
Kathy is the Sales Manager for Tri-City Heating & Air Conditioning, located at 742 Eckhardt Avenue West, Penticton. They are a proven leader in the design and installation of ductless heating and cooling systems. Ductless technology is proving to be the most cost effective solution for many of today's residential heating and cooling requirements. Kathy's duties are designing the system to make sure the customer's needs are met or exceeded.
In her spare time Kathy enjoys gardening, photography, travel, visiting her five grandchildren and renovating her home.
Kathy volunteers her time to organizations such as the South Okanagan Women In Need Society,
Quota Club International and the St. John's Ambulance Therapy Dog Program. Kathy is also a SuperHost Facilitator at a Community and Provincial level, teaching SuperHost Courses such as Fundamentals, Service Across Cultures, Customers With Disabilities, Service In Health Care, Solving Problems Through Service, Sales Powered By Service, and World Host Ambassador.
Kathy is definitely an asset to our team of volunteers! |
Small Business Week Luncheon
Presented by the Chamber of Commerce
and Community Futures
Sponsored by Raymond James Ltd. Independent Financial Services
Join us as we welcome Michael Campbell as the keynote speaker to our Chamber Luncheon on October 29, 2008, in conjunction with Small Business Week.
Michael Campbell is British Columbia's most respected business analyst. He is best known as the host of Canada's top rated business show - Money Talks - heard across the country on the Corus Radio Network. Each week Campbell and his guests track financial trends, to help listeners find ways to maximize their investments.
Campbell is also Senior Business Analyst for BCTV News on Global and a frequent contributor to the national Canada Tonight broadcast. Campbell is author of the national bestseller titled Cooking the Books with Mike: Michael Campbell's Favourite 50 Recipes for Instant Financial Success.
Trained in New York, Campbell worked in the investment business for 10 years and currently is a successful business owner. He says that making far too many amateurish investing mistakes and enduring the ups and downs of operating a business gives him an important perspective on the real world of business and economics.
Tickets are $40 each and must be purchased in advance by calling (250) 492-4103.
Where & When
Penticton Trade & Convention Centre
273 Power St.
Penticton, BC
Wednesday, October 29
11:45 AM |
Literacy Now 
In collaboration with the Literacy Now Task Group, and many community groups and individuals, our challenge is to address the goals, and implement the recommendations, identified in last year's region-wide survey of literacy programs and initiatives. Many of you will have contributed to, or read, the Tapestry of Stories, put together by my predecessor, Danielle Robinson.
The three main goals of the project are:
- To raise awareness of existing literacy programs
- To improve access to services, and
- To expand on existing good practices.
To read the full document, go to www.2010legaciesnow.com.
The first edition of our newsletter The Buzz on Literacy is now available for viewing. Please click here for the entire newsletter.
Caroline Pennelli
Literacy Now Coordinator |
Crime Tip of the Month 
Scam artists are always adding new twists and finding more victims. The adage that "if it sounds too good to be true, it probably is" applies today more than ever.
The best way to protect yourself is knowledge - know the danger signs and exercise caution at all times.
Over the next ten months, we will be listing the Top 10 Scams identified by the Better Business Bureau and how you can ensure that you do not become a victim.
#10
Lottery & Sweepstake Fraud
You are one of the "lucky" cash prize winners and all you have to do to collect is complete a form with your personal information and send a payment processing fee plus shipping and handling. Sound familiar? BC residents are bombarded with lottery and sweepstake offers all promising fast riches.
Quick Tip: Responding to one solicitation opens the door to dozens more. Remember, if you've won something it should be free of all charges. To reduce unsolicited mail from companies that belong to the Canadian Marketing Association, call 1-416-391-2362 or visit
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JobWave 
Hiring Made Easy As a result of a widespread skills shortage, more and more jobs are going unfilled and the labour pool is being stretched to the limit. Understanding the hiring trends that affect your business is as important today as knowing the ins and outs of your industry. To stay competitive as you search for the best people for your team, consider these tips: Read more
For more information on how JobWave can help you, please call Don Strang locally at (250) 276-1002. |
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Where Does America Spend Its Ad Dollars?
(Uh-oh, am I about to light an email fire I can't put out?)
Traditional wisdom says, "Advertise in the newspaper. Everyone reads the newspaper. There are lots of radio stations but only one newspaper."
The problem with traditional wisdom is that it's usually more tradition than wisdom.
Read more | |
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Photo by David Szabo
NEW MEMBERS
Hijas Bonita Vineyards
Lawrence Hopper
20623 McDougald Road
Summerland BC
V0H 1Z6
250-809-6814
1-866-534-4527
info@hijas-bonitas.com
www.hijas-bonitas.com
Guardian Heating & Air Conditioning Inc.
Darren Klein
#1-1555 Fairview Road
Penticton BC V2A 6P6
250-487-4328
guardianheating@telus.net
Titan Pacific Group
Michelle Cristante
P.O. Box 960
Summerland BC V0H 1Z0
250-490-5567
1-888-304-0196
michelle@titanpacific.net
L & L Signs & Neon Ltd.
Kha Vuong
1-1031 Eckhardt Avenue
Penticton BC V2A 2C2
250-492-3818
llsignsneon@shaw.ca
On-Site Mobile RV Repair
Thomas Pifer
1611 Fairford Drive
Penticton BC V2A 6C6
250-493-2468
BC Images & Prints Inc.
Gord Wylie
15-1000 Lakseshore Drive
Penticton BC V2A1C1
250-490-9088
1-877-614-5512
info@bcimages.com
Big Steel Box.com
Albert Schrik
4373 Kensington Drive
Kelowna, BC V1W 2L8
250-718-1453
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