Annual Quality and Safety Symposium
Adaptive Design
· Historic organizational structures, methods and mindsets are not adaptive.
· Adaptive = Future
· Develop responsive, coordinated rapid decision making close to the information.
· Act your way to a new way of thinking.
· Innovation = New Value
Designed to Adapt: Leading Healthcare in Changing Times - John Kennagy 2009
These are the major messages from John Kennagy's presentation "Designed to Adapt: Innovation, the Human Brain and Healthcare" at the Spectrum Health System Quality and Safety Symposium held on May 26 at DeVos Hall. The conference hosted national speakers:
· Craig Clapper, PE, CMQ/OE Healthcare Performance Improvement "Putting Safety Culture to Work"
· Stephen Mathing, MD "The Journey to Become a High reliability Organization: The Cincinnati Children's
Experience"
· Mary Anne Hilliard Esq., BSN, CPHRM "Litigation and Patient Safety at Children's National Medical Center"
VHP members were invited to this symposium and presentation slides are downloaded and available on the VHP website in the Value Maximization Document Library.
Healthcare Performance Improvement Course
Covenant Healthcare members completed the 10-day Healthcare Performance Improvement Course with a six-member team focusing on the improvement of STEMI processes for patients who receive lifesaving treatment for heart attacks. Clinical evidence demonstrates that shortening the time span from the arrival to the ED to treatment in the Cardiac Cath Lab saves lives.
CMS core measure reimbursement increases with the improvement of the National Quality Measure:
· AMI-8a: Improvement of the percentage of patients that receive PCI in 90 minutes or less
The team goal was to hardwire processes in the ED and develop teamwork with the Cardiac Cath Lab staff to achieve a goal of 60 minutes of less. Team members process mapped the patient processes in the ED and the Cath Lab. Team presentations to leadership were held on June 18. A copy of their presentation is posted in the Value Maximization Document Library. Team members included:
· Dan Kaleyta, Six Sigma Black Belt - Team Leader
· Deb Best, RN, MSN Cardiovascular CNS
· Kathy Meyer, RN, MSN Cardiac Network Administrator
· Deanna Knopp RN, Co-Manager Emergency Care Center and Clinical Decision Unit
· Barbara Laking, BSN, RN , Emergency RN
· Yvette Scharf, BSN, RN, Emergency RN
New Dashboards
The Value Maximization Team and Partnership health system Decision Support groups have added 5 new dashboards:
· Abdominal Aortic Aneurysm - Rupture
· Ischemic Stroke
· Laminectomy
· Lumbar Fusion
· Surgical Care Improvement Project
There are now 14 disease state dashboards in the Partnership.