The Simple Choice - Outstanding Service    


From enrollment through claim handling (and everything in between), keeping it simple through outstanding service is what Securian does best. They stay on top of the details that matter most to your groups, including:  

  • Paying 99 percent of all claims within 10 business days at an accuracy rate of 99 percent.
  • Paying the average claim in a little more than 1 day.
  • Answering phone calls in an average of 15 seconds (results from 2010).
  • Resolving 97 percent of questions or issues during the first call to our Customer Service team. 
Simply stated, the service provided to your groups is a reflection of you, and Securian makes you look good by consistently exceeding their high customer service benchmarks.

For more information about Securian or to request a quote, contact IBSI at 800.908.0999 or quoterequests@ibsibrokers.com 

 

CONFIDENTIALITY NOTICE: The materials in this electronic mail Transmission (including attachments) are private and are the property of the sender and IBSi. The information contained in the material is intended only for the use of the named addressee(s). If you are not a named addressee, be advised that any unauthorized disclosure, copying, distribution or the taking of any action in reliance on the content of this material is strictly prohibited. If you have received this electronic mail transmission in error, please immediately notify the sender by replying to this e-mail message or calling (800) 908-0999, and thereafter, destroy it immediately.