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Thank you for your recent
pre-order at CutnCrop.com. We just want
to communicate the shipping status of our current pre-order items.
Cricut Cake -- Provo Craft
told us today that they are still on schedule for a May 1st ship date to ensure it is on our
"shelves' before Mothers' Day.
Give a Hoot, Preserves,
Just Because Cards -- are also on schedule to be shipped to us Mid March. Once we receive them we ship them to you in under
48 hours.
Once Upon a Princess --
has been delayed until Mid April. We
were told there were production and shipping problems at the overseas factory.
ScapCessories Storage
Caddy -- has been delayed three weeks to Mid March due to a problem at
the factory. Below is an excerpt of the
technical answer we received about the delay:
"During the
pre-production set up and inspection of our Caddy Case mold, a potential
problem was identified that could affect the reliable operation during this
next production run. It was decided that is was better to fix this problem now
rather than risk a catastrophic failure during our production Our team is
working all weekend to fix the problem and we expect to resume production and
begin fulfilling soon. "
CutnCrop does everything to get
your pre-order products to you as fast as possible, but there sometime are circumstances
that we cannot control. As a reminder all
pre-orders can be canceled without risk within 45 days of the order and before
the product ships. All cancellations after 45 days of the order date will be
assessed a 2.5% fee to cover credit card costs. Once the product ships our
normal return policy will be in effect.
We
will continue to provide you with status updates on your pre-order as we get
closer to the actual shipping date.
Please
feel free to contact us at
sales@cutncrop.com.
Have
a great day and Happy Scrapping.
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