CONGRATULATIONS Jackie Carpenter! Jackie's name was drawn from all correct replies to last month's Handbook Contest. She won a $25 gas card to a local gas station of her choice. "After I made sure I had the right answers, something happen when tried to send it and I lost everything. I had to start all over again. It was worth it."
This month's Handbook Contest question is at the bottom of the Human Resources Updates section.
IMPORTANT!! UPDATE TO PET CARE PROCEDURES MANUAL
Effective immediately, a policy change has been made in the Safety & Emergency Information section of this manual, subsection, Inclement Weather/National Emergency for Pet Care-Dog Walks number 1c. Please note:
c. You must inform both the client and your manager if environmental conditions prohibit your travel.
WIN A $25 GAS CARD
Monthly Handbook Contest
All Pet Care Professionals are responsible for knowing and following the Pet Care Procedures Manual and the Employees' Handbook. Here's a contest to help learn the policies and procedures. Answer the question correctly and be entered to win a $25 gas card. Email your answer to Johna. All correct responses received by 5 pm Friday February 11 will be entered in a drawing to win. Employees who work full-time in the office are not eligible to win. Email the correct answer or answers to this question.
CHANGE IN OFFICE STAFF
Ashley Walters left Becky's Pet Care and Northern Virginia for the (hopefully) warmer state of Georgia. We thank her for her hard work and wish her well. Beth Monroney joined the Becky's Pet Care office team on Thursday, February 3 and will be taking over Ashley's job. When you come to the office, please say hi and welcome Beth.
February's Question:
A winter storm occurs, like the recent ice/snow event, and your schedule includes dog walks and pet sits in two local governments, A & B. Government A is open with a 2 hr delay arrival with no evening activities and employees allowed to take unscheduled leave. Government B is closed. You live in Government B and would prefer not to do any visits that day because of conditions on your street. Do you..........
a) call dog walk & pet sit clients in Government B & tell them you can't do the visits
b) call dog walk & pet sit clients in Government A & tell them you can't do the visits
c) call dog walk clients in Government B & tell them you can't do the visits
d) call dog walk clients in Government A & tell them you can't do the visits
e) call your manager to tell them you can't do your visits
f) call all clients & then call your manager to tell them you can't do your visits
PET CARE NEWS YOU CAN USE!
I want to remind everyone that it is against our Company Policy to check visits off that you know you are not going to do. We have noticed an increase in the past several weeks with this particular policy not being followed. When you see a visit on your schedule that you know should not be there, please call the office immediately so we can get it off your schedule.
