We finished the Annual Reviews and everybody has received the updated 2010 Employee Handbook and the Pet Care Procedures.  Now, let's test your knowledge, Pet Care Professionals.   Below are 10 questions from these manuals.  Submit your answers to Johna by email no later than 10:00 am Monday, November 15.  The first person to submit all 10 exactly correct answers will win a $25 gas card.  In the event of more than one correct entry, the winner will be determined by the date/time stamp on the email.  If there are 2 or more correct entries with the same date/time stamp, the winner will be determined by a drawing. (Full-time weekday office staff is excluded from winning this contest.)

1.  How does a PCP handle accidently activating the alarm in a client's home?

2.   What is BPC entire policy for client's plant care?

3.   List the PCP Dress Code guidelines.

4.   What are the BPC Policies for Dog Walks & Pet Sitting in the event of inclement weather or national emergency?

5.   The handbook lists 10 examples that typically lead to corrective counseling unless they are repeated or several unrelated incidents occur in rapid succession.  List the first 3 and any 2 other examples.

6.   From the section "Substance Abuse" in the handbook, write the 2^nd & 3^rd paragraphs.

7.   From the section "Involuntary Termination" in the handbook, write the paragraph that starts with "Any employee ..." & then list the 5 examples of conduct at the end of that paragraph.

8.    From the section "Performance Management and Merit Raises" in the manual, under number 2 "Annual Review", write what it says under "b" and "c".

9.     What does the handbook say about Proprietary & Confidential Information?

10.   What are the promises made to employees in the President's Letter?

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