Becky's Pet Care Newsletter, Becky's Tails
  EMPLOYEE NEWSLETTER
June 2010   
HAPPY BIRTHDAY!!!
6/2:        Emily Weaver
6/4:        Connie Roberts
6/7:        Rachel Sullivan

6/9:        Amy Grose

6/13:      Barbara Sulitz

6/16:      Theresa Wolf

6/18:      Susan Whiteside

6/19:      Paul Mancini

6/23:      Katie Fallen


HAPPY ANNIVERSARY!

6/2:        Larry Cohon (5th)

                Jennifer Haire (1st)

6/12:      Amy Floyd (1st )

____________________________
Client Insights

This section of the Employee Newsletter is designed to help you better understand the back-end of the business.  It will contain client data, marketing notes, pet statistics, and lots of other interesting facts and figures.  If you have questions, ask them and we will try to answer them in an upcoming newsletter.

In May we visited and cared for 441 client pets, during 4203 visits. With an average of 5 tail wags per visit, that's 21,015 tail wags this month - Thank you all for keeping so many pets so incredibly happy!

UPCOMING EVENTS
Mark Your Calendars!

July 18, 2010
4 - 8 PM

Employee Appreciation Event!

We will be having a low key cookout at Becky's house in Arlington. Be on the lookout for more details
next month. Hope to see  you!
CRO's OF THE MONTH
Chief Referral Officers are the Becky's employees that earn the most Bonus dollars each month by referring new clients. 
EARN A $20
CASH BONUS

on your next paycheck
for each referral
that uses Becky's and
be a CRO next month!

BE A FRIEND OF THE FURRY



Chat with us and get daily updates and happenings!

CONTACT US
Becky's Pet Care, Inc.
6281 B Franconia Road
Alexandria, Virginia 22310
703.822.0933
service@beckyspetcare.com
www.beckyspetcare.com

Color Logo

BACK TO TOP
Event1
"The Scoop" from Becky
Becky and Kate
photo of Becky

Get your running shoes ready! Summer is here and we are getting busy. I hope you are as excited for another great pet care season as I am. There are lots and lots of adorable pets getting ready for the best pet care that can be provided. Let's get ready to give it to them!

 Becky's Pet Care is considering adding a Bed & Biscuit service for select clients. We would schedule our clients' pets to stay in host homes while they are away. The host would care for the pets like they were their own. Each host could only take one pet family at a time. We would work with you to get the best pet matches possible. Please let me know if you would like to be considered as a B&B host home.

 Happy Summer!

 Becky


___________________________________________________________________

Event2 News You Can Use from Human Resources
  

Group of Coworkers/FriendsWelcome to our new employees who joined the BPC Team in May: Dava Carr, Katie Fallen, Jamie Pendarvis, Jazzie Pendarvis, Rachel Sullivan, and Kristin Young.

Earn Extra $$$!
Just a reminder to all employees about the an Employee Recognition Program where employees will receive $20 Referral Bonus in their next paycheck for every new referral who signs up & uses service from Becky's Pet Care.  Make sure they give us your name as referring them.  There is no limit to the number of $20 referral bonuses an employee can earn.
 

Remember Policies
All employees should have a copy of the current Employee Handbook and Pet Care Procedures Manual.  Please take a few minutes to refresh your memory of the information contained in these documents.  The office staff will begin referring to these manuals as needed when discussing incidents and matters that all employees should be aware of.  Two areas of the Employee Handbook that are important for you to be aware of: (1) The "Privacy" section (page 6) that references our Privacy Policy. Please note that inappropriate disclosure or discussion of employee information is strictly prohibited. The violation of this confidentiality will bring about disciplinary action, up to and including immediate termination and (2) the "Performance Management and Merit Raises" section (pages 10-11) where it states that information about rates of pay and merit increases in pay, if any, are considered to be confidential matters between the company and each employee, and discussing wage information with an employee other than you Manager is considered grounds for termination.  If you have any concerns or questions about these or other areas covered in these two manuals, please contact Theresa or Johna .


One final note.....Just a friendly reminder to all staff members:

When you see a registration or meet and greet on your schedule and you are not available at that time, it is your responsibility to call the client and reschedule a better time that works for you.  Please be aware that you may not reschedule the actual pet visits. Please reference page 3 under pet care procedures in your employee handbook for further details.

Now on to summer fun.  We are planning to hold our summer company activity in July, so be on the lookout for more information.  Have a great June!

Event3_________________________________________________________________
 Pet Tips
photo of dog
    • Heatstroke in Pets. Dogs cannot sweat to cool down like people. They can sweat a little through their paw pads, but the main way dogs cool down (rather inefficiently) is by panting. Dogs with short noses are even less efficient at cooling via panting. Provide plenty of shade and water to drink.
    • Fireworks and pets don't mix. Provide your pet with a safe place to seek refuge. Dog crates, under a bed or chair, or a closet are common hiding places for pets. Your pet chooses these places because he/she feels protected and the noise of thunder or fireworks is muffled.

Event5
__________________________________________________________
TOP DOGS

Becky Shay- 257 visits

Patrice Lindell- 253 visits

Larry Cohon- 218 visits

Lorna Sexton- 200 visits

Tommie Lanasky- 192 visits


__________________________________________________________________Event4Employee of the Month

Patricia Hesse
Patricia has worked as a mid-day dog walker for two year.  She has stepped up and helped when the office calls with last minute emergencies.  She recently became a Senior Pet Care Provider and does field interviews for BPC job applicants.  Applicants have commented after returning how much they learned from Patricia during the field interview. Thanks Patricia for setting a good example of being professional at all times and going the extra mile to care for our clients, their pets, and our colleagues.
stars graphic


Event6Shining Stars

 Kay Beim -" I would be remiss if  I didn't let you know that we LOVE our dog walker Kay!!! She is absolutely wonderful, unbelievably kind and our beagle Wally absolutely adores her. We have had outstanding walkers with Becky's over the last 3+ years, but Kay is honestly the best. Just wanted you all to know that. Thanks" - Mr. McCall

   Tracy White - " I would like to mention just how fabulous Tracy is. She really gets to know the animals she works with.  Tracy does more than walk the animals; she cares for each one of them individually. Thank you." - Marie Lankford

  Don Chinn and Carolyn Kelley for their exceptional work doing Field Interviews for our new hires.