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Study Finds Widespread Resume Falsification

Internet giant Yahoo hoped its new CEO, Scott Thompson, would lift the company from its trend of slumping profits and economic woes. Those hopes were dashed when it came to light that Thompson's résumé included a whopper of a lie - a computer science degree he had never earned.
Résumé falsification is disturbingly common, even among higher paid employees and executive management. The recently ousted Thompson joins an ever-growing list of prominent businesspeople that have been exposed as having falsified their educational or employment backgrounds.
The high-profile cases make the news , but a recent study from ADP and The Society of Human Resource Managers reflects widespread falsification of varying magnitude in résumés and job applications.
The study found:
- 53% of applications contained outright falsifications
- 78% were misleading
- 40% contained inflated salary claims
- 29% had altered employment dates
- 27% gave false references
- 21% stated fraudulent degrees
There are even Internet sites dedicated to teaching job applicants how to successfully lie on their résumés!
A conventional criminal background check may expose criminal charges or convictions, but employment history, references and degrees take more effort to verify. It's no surprise that busy employers frequently take their applicants' credentials on faith.
The hiring process is costly and time-consuming, but so are hiring mistakes! If you base your hiring decisions on information in an applicants' resume or job application, take the time to investigate whether it's accurate. United Employers Association can help you ensure your business is only hiring truthful, qualified employees. In addition to criminal history checks, we offer extensive background verification services through our partner organization, AAIM Check. Among useful services offered are Education and License Verifications and Previous Employer In-Depth Background Checks. These services are intended to authenticate applicants' claims about employment and educational history, as well as qualitatively determine personal and professional characteristics that could add to or detract from an applicant's likelihood to fit in at your business.
With the U.S. Chamber of Commerce attributing 30% of all business failures to negligent hiring, no employer can afford to skip a comprehensive background analysis before hiring.
We can help you hire the right candidate for the job - call us!
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Doctor Visit to Refill Prescription Not Covered by FMLA
A federal appeals court ruled in late June that an employee was not protected under the Family and Medical Leave Act (FMLA) when he missed work for a doctor visit to refill a prescription. The FMLA protects an employee while on leave or absent from work for a "serious health condition," including time spent receiving medical treatment. Robert Jones, employed at a technology company, claimed his absence from work to obtain a prescription-refill note from his doctor was covered under FMLA. His employer disagreed and terminated Jones under the company's absence policy. The policy assigned points for each absence, and employees were terminated after accruing three points. Jones' morning absence brought his total up from 2.5 to three points.
Jones filed a suit against the employer, alleging that his FMLA rights had been violated, but the U.S. Court of Appeals for the Seventh Circuit rejected his claim. The court reasoned that Jones had not received medical treatment for his condition during his absence, and therefore the absence was not covered by FMLA. The employer was within its right to terminate Jones.
Although this decision is not binding in Oregon and Washington (which are in the Ninth Circuit), it is instructive that this court adopted a narrow interpretation of the law. Jones' claim failed because his interaction with the doctor that day did not constitute "treatment" under the FMLA. The court held that if the doctor had actually examined Jones, instead of simply providing him with a prescription refill, the encounter would have been protected.
Day-to-day compliance with the FMLA can be challenging! Whether you need to brush up on the basics or talk through a difficult scenario, call or email our Employer Hotline for free, unlimited assistance.
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DOL Publishes Employee Guide for FMLA
The U.S. Department of Labor has published a guide for employees on the Family and Medical Leave Act (FMLA), in an effort to make the law more accessible.
The guide, entitled, "Need Time? The Employee's Guide to The Family and Medical Leave Act" gives an overview of:
- Coverage and eligibility
- Qualifying reasons for taking leave
- Rights and protections granted under the act
- Procedure for requesting leave
- Employer responsibilities
- Medical certification
- Reinstatement rights
Though the guide is intended primarily for employees, it is also helpful as a basic introduction to the law for employers who may encounter FMLA leave requests from their employees. Our review found it to be an evenhanded summary of the law in language that's easy to understand.
Click here to download the guide or order a print.
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How Can Employers Protect Confidential Information in the Wake of the NLRB's Broad Social Media Protections?
Many employers have adopted social media policies that attempt to regulate or restrict employees' presence on sites like Facebook and Twitter, but such policies run the risk of violating the National Labor Relations Act, which protects employees' rights to participate in certain protected activities. The National Labor Relations Board (NLRB) has released a new report examining the social media policies of seven employers. Six out of seven policies were found to contain unlawful provisions. Several of these provisions attempted to restrict the release of confidential information through social media outlets. The NLRB found that when the terms of confidentiality provisions were overly broad, they infringed upon employees' right to openly discuss, issues, wages, working conditions and terms of employment. All such discussions are protected under the National Labor Relations Act. Although it seems like a matter of common sense that an employer should be able to restrict employees from communicating confidential information, the specific wording of such policies is key - a few sentences can make the difference between compliance and noncompliance. One employer's policy was simple: "Don't release confidential guest, team member or company information." The NLRB concluded that "confidential information" was overbroad and could be reasonably interpreted to include employees' wages, working conditions, and terms of employment. Compare that to a provision in another company's policy that the board found lawful: "Maintain the confidentiality of [Employer] trade secrets and private confidential information. Trade secrets may include information regarding the development of systems, processes, products, know-how and technology. Do not post internal reports, policies, procedures or other internal business-related confidential communications." The Board held this policy was lawful. The Act does not give employees the right to disclose trade secrets, and the policy provided enough examples of prohibited disclosures that employees could understand that is did not restrict the type of discussions protected under the Act. Be specific when drafting social media policies addressing confidentiality. Provide examples of prohibited postings, making sure they are not so broad that they can be construed as restricting protected activities. Consider including a statement that the policy should not be interpreted to restrict or prohibit rights protected under the National Labor Relations Act. Please contact us if you need help with your social media policy or NLRA compliance!
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| Congratulations to Gina Delahunt!
If you're used to hearing Gina's cheerful voice when you call the Employer Helpline, you've probably noticed that she hasn't been taking calls recently. That's because she welcomed her healthy baby boy into the world on June 24. Join us in wishing her well!
Until Gina returns, Lana Stachlowski will be assisting with the Helpline. For the past 12 years, Lana has helped UEA members with handbooks, investigations, and interim HR staffing. Please don't hesitate to call her with your HR or employee relations questions.
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Hiring a Veteran Could Earn You Nearly $10,000 in Tax Credits
You may be able to take advantage of the Work Opportunity Tax Credit by hiring qualified US veterans who start work before the end of 2012. For-profit employers are can receive up to $9,600 in tax credits for each hired veteran, while tax-exempt organizations can receive up to $6,240. The size of the credit will be based on the length of the veteran's unemployment before beginning work, the number of hours he or she works, and his or her first-year wages.
To take advantage of this tax credit, the employer must obtain certification of the veteran's status and qualification for the credit. For-profit organizations receive the credit by claiming it as a general business credit on their income tax, whereas tax-exempt employers claim the credit against the employer social security tax.
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Need a Sample Policy? UEA Has You Covered!
Whether or not you have an up-to-date employee handbook, when immediate concerns arise, consulting a sample policy can be the first step to resolving a troublesome issue. In recent months, we have provided UEA members with sample policies in the following areas:
- E-communications
- Return-to-work
- Business ethics
- Holiday pay
- On-call employees
- Cell phone usage
- Travel reimbursement
- Concealed weapons
- Inclement weather
Call us if you'd like a sample policy to fit your situation.
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Step Up Your Game with This PHR/SPHR/GPHR Prep Course
HR professionals know that having PHR, SPHR, or GPHR certification is key to being taken seriously in the field. HR certification will distinguish you from your peers and earn you greater respect from your employer. In order to get certified, however, you must first pass the exam--and it is difficult.
UEA is proud to partner with sister organization CAI to bring you an online study course with proven results. Graduates of this course boast a passing rate 1 ˝ times the national average! The course consists of nine three-hour sessions and an optional, free all-day Cram for the Exam session. Nothing will give you a better chance of success than this webinar series!
Not sure if the course is right for you? Attend a free one-hour webinar on August 24. Visit the UEA website for details.
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State of Oregon Launches Business Information Website
Last Wednesday, the office of the Oregon Secretary of State launched a new website designed to provide information and resources to business owners. The site, Business Xpress, has links to registration forms, permit applications, and other materials, with a focus on new businesses and start-ups.
Work on the site began after the Oregon Legislative assembly passed a bill in 2011 calling for the creation of a "One Stop Shop for Business," where owners could access resources for starting, expanding, moving, or simply running their company. Click here to access Oregon Business Xpress.
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