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Our summer newsletter is geared towards helping you make more money and get more out of your business. If you have any ideas or feedback, please feel free to email us back.
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Understanding and Reading Your Reports
Are
you running the correct reports? Do you balance your payments from the POS to
your credit card batch? Knowing what reports you should run and knowing what to
look for in your business can help you make more profit without needing more
customers.
So
how much are you losing and how much more money can you make by watching your
reports? POSitouch has many features that can help you lock down the system and
a number of reports and modules that can help you make more out of your
restaurant. Whether it be an enterprise solution or just using the labor
scheduler, all are designed with only one real intention, managing costs.
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Where Are Your Backup Files?
Hope for Hopedale
Two months ago a devastating fire destroyed the clubhouse at Hopedale Country Club. Both their
restaurant and proshop systems were completely lost. Fortunately they had
off-site backup on both systems. We were not only able to recover all the data
but a weeks worth of unsettled credit cards from both
systems.
Another
advantage, we were able to have them up and running in their temporary clubhouse quickly at a very low labor cost. To use Offsite Backup you must be using a PCI validated version of
POSitouch, Slipstream or not have credit cards and have internet.
For a
special offer, we will waive the set up fee for anyone who wants to add the
managed backup if they order before August 31th. Or switch up to 24x7 Support
coverage by August 31st and we'll include the first year of managed backup and also waive the set up fee. Just mention
this newsletter.
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Sign Up for a Free Webinar on Inventory
Join us August 3rd 10:30AM for a quick 45 minute webinar on the benefits of doing inventory. We'll show you the basics on how you can derive a food cost from using recipes and ingredients or just by putting in a plate cost into POSIitouch for theoretical reports.
To join, reply to this email or send an email to MLevy@rcs-usa.com. Spots are limited, if we have enough interest we'll add a second one.
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Promoting Your Restaurant - "Groupons"
As a few of our customers are now using this product, we thought we
would take a
closer look at Groupons. Groupon started about 2 years ago. The way
it works,
a merchant makes an offer for something, lets say a lobster dinner for
$5.00. The only restriction is that they must get 100 people to take the
coupon. If
enough people buy it, they get the coupons. If not, no one gets the
coupons. You don't pay up front to them. Groupon collects the $5.00
for each
of the coupons so they take in $500. They send you a check minus their
fee. You
then honor the coupons as they come in. The fees depend on the
offer. You
can adjust the offer and the number of people needed to get the
offer. On
top of the deal, they also do an editorial type email about your
business. Even
if the coupon never hits the mark, your business is being advertised to
thousands of followers in each market place. They use Twitter and
Facebook as
well to promote the coupons and your business. Learn How Groupons Work
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Protecting Your Investment Often people ask, what can we do to protect our POSitouch system. Taking care
of your PCs will make them last for a very long time.
Some
tips: Once a
month, take a can of compressed air and blow out all the vents on all
the
terminals, PCs and other devices. Blow out all the paper dust in the
printers. Check your connections and cables. Make sure cables
aren't
stretched and they are plugged in tight. Wipe down all terminals
with a damp cloth. Do not spray them
directly with water or detergents. Purchase quality paper.
Higher quality printer paper will reduce
printer down time. RCS sells only high quality paper. You can order
paper and ribbons from us at Reception@rcs-usa.com
Purchase a
spare kitchen printer. When a printer is down, all you have to do is
swap it until we can get to you. Keep your Windows and
Anti Virus software up to date. Do not use the internet on your
server.
Invest in a cheaper PC to use for the internet. Monitor
your manager's and staff's use of the internet. Check browsing history
frequently. Their browsing not only costs you money but could cause
your PC to get a virus costing hundreds to repair. If you offer
free Wifi, make
sure it's not on the same network as your POSitouch system. RCS offers a
SonicWall TZ210 with Wifi access points. Using that, you can segregate
the free Wifi from your POSitouch network. Also, a TZ210 can take
advantage of the speed of FIOS, up to 50Mbps.
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Thank you for your continued business.
Sincerely,
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Matt Levy RCS Support Manager |
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