Neighborhood Health Plan
Neighborhood Health Plan Provider News

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Visit us often at nhp.org for other important NHP member and provider updates.  


In This Issue
Behavioral Health Screenings Reimbursement Change
Revised NHP Payment Guidelines
Administrative Provider Appeal Submission Changes

Our Provider Manual has been updated!

Click here to view the new version as of July 1, 2011.

 

 


Save the Date!

Our next Provider Operations Meeting is scheduled for August 17th.

 

Remote participation is now available. 

 

Look for an upcoming invitation in your inbox with additional details.


Legal Compliance Policies Updates

The following compliance policies currently available on our web site have been recently updated:

 

Compliance Hotline Policy

 

Fraud Reporting and Whistleblower Protection Policy 

 

Non-Retaliation for Reporting of Compliance Violations Policy

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July, 2011
Provider Banner
Greetings!

Greetings!

We hope this message finds you well and ready for the upcoming holiday weekend.

Please find below a list of important Neighborhood Health Plan updates.

Behavioral Health Screenings Reimbursement Change

 

As you may be aware, Neighborhood Health Plan (NHP) requires that Primary Care Providers (PCPs) offer periodic and medically necessary inter-periodic screens to members under the age of 21 in accordance with the Early and Periodic Screening, Diagnosis and Treatment (EPSDT) and Preventive Pediatric Healthcare Screening and Diagnosis (PPHSD) Periodicity Schedules. This requirement applies to MassHealth members only. However, to minimize administrative complexities and in our continuous quality improvement efforts, NHP covers this service for all members.

 

NHP reimburses one (1) screening per member per day, regardless of the number of screening tools administered for a member on a single day.

  

To be eligible for reimbursement, Primary Care Providers (MDs and NPs) must use specific, clinically appropriate behavioral health screening tools accommodating different age ranges while allowing some flexibility for provider preference and clinical judgment. Additionally, procedure code 96110 must be billed with the appropriate U modifiers (U1 - U8) indicating the type of provider who conducted the screening and whether a behavioral health need was identified. 

 

Effective for services rendered on or after July 1, 2011 claims submitted without the corresponding U modifier are subject to deny.

 

Please share this important change with billing and other staff as you deem appropriate. Additional information on this requirement is available within the Billing section of our Provider Manual.

 

Revised Payment Guidelines Menu

 

The following Provider Payment Guidelines are now available:

 

Ambulance Transportation - Ground  Revised

 

Ambulatory Surgical Center Revised

 

Oral & Maxillofacial Surgery New!

 

Preventive Services  Revised

 

Evaluation and Management Services Revised

 

Laboratory and Pathology Services Revised

 

Coding Revised

 

Retail Clinics - Limited Services Clinics New!

Administrative Provider Appeal Submission Changes

We are pleased to announce our support of the new Massachusetts Health Care Administrative Simplification Collaborative's tool for submitting administrative provider appeals.

 

 Effective immediately, please use the new Provider Claims Review Form when submitting administrative provider appeal requests to Neighborhood Health Plan.

Please note that for audit specific appeals, NHP continues to request our current Provider Audit Appeal Form.   We are currently updating this form so please utilize this current version in the meantime, but check our website lon or before July 15, 2011 to download the revised version.   

Thank You!
On behalf of all of us at Neighborhood Health Plan, we thank you for the excellent care provided to our members and the continued collaboration extended to our staff.

 

Provider Relations Department

Neighborhood Health Plan

prweb@nhp.org 

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