For patients with limited literacy or English-language skills, a picture is worth a thousand words but we are pleased to announced that in addition to English, the NHP Asthma Toolkit is now available in Spanish, Portuguese, Chinese, Vietnamese and Haitian Creole!

 

Because self-management education is essential for helping patients control their Asthma and to improve patient outcomes Neighborhood Health Plan is pleased to have created this resources using pictures to illustrate the key components of asthma self-management:

Self-management education materials available for download include:

"How is my Asthma?":

Easily Assess your patient's level of asthma control with this colorfully illustrated tool.
Illustrated Asthma Care Plan :

Helps your patients to have a clear understanding of when and how to use their control and quick relief medications.
Easy Illustrated Instructions for Medication Delivery Devices:

Help your patients get the most out of their medications by giving them step-by-step illustrated instructions for proper delivery device technique. Instructions available for:

 

 

The link to these available materials is listed below:

http://www.nhp.org/pages/providers_clinicalresources_asthmatoolsdownload.aspx

In response to provider feedback we have completed slight revisions to our EOPs concurrent with embarking on a more extensive assessment to identify additional opportunities for making these more comprehensive. 

 

We've enhanced the Summary page to more clearly reflect beginning and ending balances, particularly when the EOP includes adjustments (also referred to as Advances) and offsets within a specific check.   To that end, we have added the following:

These changes are scheduled to appear on EOPs received in your offices in mid March. Please visit the Provider section of our web site beginning March 1st to view a sample PDF copy of the revised EOP and more detailed information.

 

Additionally, please note that our Provider Relations staff will be reaching out to providers soliciting additional feedback on how we may improve our current EOPs. In the meantime, comments and suggestion may be emailed to our department at prweb@nhp.org.

 

Our menu of Provider Payment Guidelines has expanded to include new guidelines and/or recent updates.

 

To see a list of the currently available guidelines use the link below:

 

http://www.nhp.org/pages/providers_adminresources_policiesandguides.aspx 

 

 

We thank you for your support in consistently sending representatives from your office. We value their contributions and interactive participation and use feedback collected through these meetings to improve how we do business with you.

On behalf of the Provider Relations department and all of us at NHP, thank you for your ongoing excellent care of our members and collaboration to our staff.

 

Best regards,

Ramona Bourguignon
Director of Provider Relations, Neighborhood Health Plan