Tamahine has worked in the insurance industry for 12 years, and has been with Fidelity Associates in the Employee Benefits department for 7 years.  She was honored with Fidelity Associates' "Employee of the Year" award for 2007 in recognition of her commitment to her clients and her willingness to take on whatever duties are needed to keep her department running smoothly.  
 
Tamahine grew up in Spokane surrounded by a large family.  She is very involved with children - she has 13 nieces & nephews who she proudly showcases in her office photo gallery and also teaches the four year old Primary class at her church.  At home, her house is ruled by her furry, 4-legged "children" - Gin & Mushu - also known as the Mutant Kitties due to their unusually large size.
                                                                    Gin & Mushu

 

A plan for employees to work from home, in situations such as a weather disaster or flu epidemic/quarantine requiring even healthy workers to stay home. In case of emergency, we have the ability to allow employee access to our computer system from home, and the ability to transfer our incoming phone calls to an emergency backup system, that re-routes the calls to employee cell phones. We put this plan into action during the record snowfall that hit Spokane in December 2008, and many of our clients who needed to reach us at that time were pleasantly surprised to find us "open" for business, when many other businesses were closed.

An emergency manual is given to all of our employees to keep at home. The manual includes not only references that employees can use to prepare their family and home for emergencies; but also the basic information they will need to assist our clients from home, even if unable to access our computer system, such as lists of all our insurance carriers' phone numbers.

Also included in the emergency manual is an employee phone tree, so that we have a plan in place for making sure all of our employees are contacted quickly in event of emergency.

System data is backed up daily and taken off-site daily.

Several of our employees have taken a first-aid training course, and have first-aid signs near their desk/office door, so that others in the office can quickly locate help when needed.

Basic emergency supplies are kept on hand in the office.

 
There are many things to consider in order to prepare your business for possible emergencies or disasters. Visit www.PrepareMyBusiness.org for more information.