The CCC Training Center is holding the second session in our 2012 training series on Wednesday, March 28, 2012 from 12pm-1pm CST. This course will be lead by CCC Convergence Engineer, Kevin Barnett, reviewing system administration for the Avaya IP Office Release 8. Kevin will be providing a high level overview of the capabilities of the system along with some basic administration.  

Everyone is invited to attend the live classroom session or the online webinar portion. This course is available free of charge to CCC customers with ConvergeAssure® Voice Managed Services (phone system maintenance), and ConvergeSecure® Managed Services (data, security, backup & recovery, data vaulting, and/or cloud services). 

Course Overview

• Where and how to download IP Office Manager
• Logging into manager and receiving a configuration
• Changing the view & understanding headings
• How to change user names, changing voicemail passwords, and programming buttons on phones
• Understanding voicemail to email
• Adding/deleting members from ringing groups
• Understanding incoming call flows
• Explaining the difference between merge and reboots
• Backing up and restoring system configs
• Emailing a config file
• Opening System Status to check alarms, trunk usage, resource allocation, etc.

 Click here for course details and registration info... 

Click to Download Your Copy Today 

 

Learning about network security doesn't have to be boring... or complicated. Both techies and non-techies will find much to learn from 'Unified Threat Management For Dummies'. If you're the technical type, you'll learn a few new things about UTM, plus you might want to provide this book to the non-technical people in your organization. It will give them a better understanding of the issues you're facing every day and generate discussions as to how your organization can better meet today's security threats. And, if you're not the technical type, it will give you a better understanding of the issues faced by your security people.

 

The 68 page book is from from Wiley Publishers, the creators of the 'Dummies' series with more than 200 million books in print and more than 1,600 titles. In the breezy, easy style of other 'Dummies' books, 'Unified Threat Management For Dummies' provides information on how UTM can provide you the power to control your applications and devices, improve network security and performance and consolidate the management of essential security technologies.

 

In its pages you'll learn:

• Why legacy security systems don't protect you
• How network security evolved
• How security consolidation improves performance
• What deployment strategies are being used
• How to evaluate a new UTM system

Click here to learn about Unified Threat Management solutions from CCC Technologies, Inc. 

Backup, despite the breathless hyperbole of many in the industry, is simply a form of insurance.  What's important about your backup strategy is getting your systems and data protected in the most effective and affordable manner possible.

Ensuring that you focus on your company's profitability and success rather than that of your backup vendor can be realized through just a few key principles:

• Backup without recovery is worthless
• Operational expense drains focus and resource from your business
• Virtualization support can't just be an afterthought
• Heterogeneity isn't just hard to spell - it's even harder to support

In this posting, I'm going to focus on the first bullet point, which is how backup without recovery is worthless.

Backup without recovery is worthless

Sometimes it can get lost in all of the hoopla that the point of backup isn't backup at all but recovery.  If you can't recover your data, there is really no use in going to the trouble of performing the backup in the first place, is there?

There are two relatively inexpensive backup solutions for which recovery is problematic: tape and online backup . Gartner Group reports 50% of tape backups fail to restore while Storage Magazine reports 77% of tape users have had tape restore failures.  Tape is a "Russian roulette" approach to backup and recovery - you're just never sure when you're going to get surprised when you pull the trigger.

Many businesses are very attracted to the allure of online backup.  If you have no more than a few gigabytes of data, most online backup vendors are a great deal.  Despite the widespread reports of cloud-only-based online backup vendors losing user data, the truth is that online backup has reported recovery rates much higher than those of tape.  The trouble with this type of backup is that recovery of even small amounts of data is slow....really slow.  Numbingly slow.  Achingly slow.

To protect one terabyte can easily take months to upload.  That's okay - after all, during that first time period you can put in place alternative backup methods (not tape, I hope!) until you get all the data into the cloud.  The real problem occurs when you walk in one morning to hear your hard drive clicking and your computer refuses to boot.  Can you really wait months to get that data back?