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Quick Links to CCC...
Solutions
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Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.
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NPS® Update
Current NPS®: 82.61%
Surveys Completed: 601
Click here to learn more about Net Promoter Score. |
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Trivia
Trivia Answer
"There's a new girl in town with a brand new style, she was just passing through but if things work out, she's gonna stay awhile."
ANSWER:
Alice
WINNERS:
Bill Harris
Wiley Chandler
Dan Kurkiewicz
Ann Lehman
CJ Aulisa
________________________ New Trivia We are sticking to TV Themes this month - good luck!
"Come 'n listen to my story 'bout a man named Jed, A poor mountaineer, barely kept his family fed, And then one day, he was shootin' at some food, And up from the ground come a bubblin' crude..."
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Ask the Expert for August 2011
**CORRECTION** What is Spyware? How Do I Get It Off My PC and Prevent It From Returning? Dan Labriola, ConvergeSecure® Engineer
 A note from Kim: Hi everyone, I am reprinting last month's Ask the Expert to apologize to Dan Labriola. I failed to properly title and update the picture that he provided for his article submission last month. Sorry Dan! Here is the correct article in it's entirety. Spyware is software that enables a user to obtain information about another's computer activities by transmitting data to their hard drive, without the user's knowledge. Spyware can collect information about your Internet surfing habits as well collect personal information. Spyware is known to change computer settings, interfere with Internet connections and speeds, and redirect web searches. Read more... |
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Ask the Expert
How to Forward a Call Directly to Voice Mail AKA "Goto-Cover"
Dan De Leonardis, CSU Engineer
 In this Ask the Expert I will be explaining how to transfer a call directly into another extension's voice mail. This is helpful to those who answer another employee's extension when they are unavailable. The feature explained in this article is for Avaya Aura® Communication Manager. The phone being programmed in this example is a 2420 digital set. Read more... |
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Avaya Positioned in Leaders Quadrant in Gartner UC Magic Quadrant
Gartner placed Avaya in the Leaders quadrant of the Gartner Magic Quadrant for Unified Communications, 2011 - a significant achievement, as Avaya is one of the top three vendors positioned in the Leaders quadrant. Read the full Magic Quadrant Report Here |
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Mitel Mobile Releases First 3G/4G Android Device
 Mitel NetSolutions' Mitel Mobile service has debuted the 3G/4G Android-based HTC Detail, making it the first U.S. Mobile Virtual Network Operator (MVNO) to offer a 3G/4G wireless Android handset solution. New enhancements have also been made to the NetSolutions product portfolio, including NetSolutions ExpressSIP for Mitel Call Control and Mitel AnyWare. The new functionality effectively extends the single software stream of Mitel's Freedom Architecture through cloud-based deployments, giving users access a powerful suite of advanced business UC, mobility, and communications applications, to achieve an 'in-office' experience from anywhere, on any device. Read the Full Release Here |
Why Employees Should Surf the Web At Work
By Bruce Gain, CIO.com
 A small business owner might frown on the idea that employees are surfing the Web on work time to read about the state of the NBA lockout. But, when done in moderation, giving employees the freedom to roam the Internet can actually help them work better.
Surfing the Web at work is not only harmless but it can even boost productivity, according to a team of researchers from the National University of Singapore. Web surfing offers workers "immediate gratification" and helps them "restore resources that are drained as a result of work," the researchers reported at last week's meeting of the Academy of Management in San Antonio, Texas.
Click to View Article at CIO.com
Click here to learn more about ConvergeSecure® Managed Security Services from CCC Technologies
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Retention, Deduplication, Maximum Protected Backups, and Incredibly Awesome New Backup Appliances
Mark Campbell, Unitrends | Modern Backup 2 Blog
 On September 1, 2011, Unitrends publicly released a new series of backup appliances. These things are incredible in terms of the value that they deliver - I'm really excited about what our engineering group has been able to create here. Last month, we introduced a new line of desktop appliances that started at $1995. That in and of itself was pretty amazing - enterprise-level D2D (and D2D2D, D2D2T, D2D2C, etc.) backup appliances at that entry point. However, the rack-mount appliances we began offering on September 1st were even more incredible. We lowered the price of our entry-level 1U rack mount to below $6000. That's 2TB raw capacity. And we're not talking about stripped features - that's the No Limits Licensing we offer and enough hardware to do byte-level deduplication, incremental forever with synthetics, D2D2x archiving and DR, vaulting, and lots of other things. What I'm the most excited about is that we now have a 9TB raw capacity system, the Recovery-813, at an incredibly aggressive price point. The reason that this is exciting is that we do a TON of customer surveys - and we find that in the SMB market there are an awful lot of people with 5TB to protect. This system can do that. At a simply amazing price point. Read more...
Click here to learn about Backup & Recovery solutions from CCC Technologies, Inc.Click here to learn about onsite managed backup and offsite vaulting services from CCC Technologies, Inc. |
 Information Technology services are essential to the success of every organization, large or small. With increasingly competitive business environments, CEOs and small business owners are under great pressure to maintain a highly qualified staff and to make sure their technology is obtaining a better ROI than their competitors'. These goals are not easily achieved, particularly for young or small businesses with less financial resources and time available. Having your own successful information technology department can eat up too much of the company's budget and time resources, and eventually cause a loss of its competitive edge. Read more... Click here to learn more about ConvergeSecure® Managed Services from CCC Technologies, Inc. |
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