2011 Newsletter Header
Find us on Facebook View our profile on LinkedIn Follow us on Twitter

May 2011
In This Issue
NPS Update
Trivia
Ask the Expert
Netbooks in the Classroom
E911 Top Ten
Avaya Lifecycle Update
Mitel Freedom
New from ESI
CIO.com Blog
Fortient Webcast
Backup & Recovery Blog
Managed Cloud Services
Quick Links to CCC...
Solutions
Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.  
NPS® Update
NPS

Current NPS®: 79.96%
Surveys Completed: 479

Click here to learn more about Net Promoter Score. 
Trivia
Trivia

Trivia Answer

We are back to TV Themes this month.

"There is a path you take and a path not taken, the choice is up to you my friend. Nights are long but you might awaken to a brand new life around the bend."

   

 

ANSWER:  

Who's the Boss

 

WINNERS:

Carrie Wolsfeld
Wiley Chandler
Dan Kurkiewicz

________________________    

New Trivia  

We are back to TV Themes this month - good luck!

"Everywhere you look, there's a heart, a hand to hold on to... When you're lost... and all alone, a child is waitin' to carry you home, everywhere you look."
Ask the Expert
Key Features and Capabilities of Avaya Modular Messaging 5.2
Matias Trevino, Customer Support Unit Engineer
Matias Trevino
This month we wanted to share with you some of the key features, capabilities, and benefits of Avaya Modular Messaging 5.2.

Read more...
CCC's ConvergeSecure® Team Provides Security for Netbooks in a Classroom Pilot Program

Unified Threat ManagementIn February of this year, CCC was awarded a very unique opportunity to partner with Bob Logan and Joe Jackson of Wireless Business Solutions in Indianapolis, IN in their pilot project to replace text books with netbooks in a Lawrence Township, IN school. CCC's ConvergeSecure® team worked with WBS to install and configure endpoint protection on the netbooks, including web content filtering, to ensure the students are provided with a safe Internet environment.

Below are a couple of videos we are very proud to share with you about the program.

Netbooks in the Classroom - TV News 

A report by Channel 6 News in Indianapolis 

 

Netbooks in the Classroom - School Video 

A more in-depth overview of the Netbooks in the Classroom pilot program as explained by Dr. Sharon Smith and Dr. Jan Combs of Lawrence Township and Mr. Bob Logan, President of WBS.

 

Learn more about ConvergeSecure® Managed Security Services from CCC Technologies, Inc. 

Top 10 Questions Regarding E911 for Enterprise

Karina Yandell, 911 ETC


911 Etc Logo

 

Navigating E911 for the enterprise has become somewhat of a challenge. A decade ago, implementing an E911 solution for a multi-line telephone system was fairly straightforward; today, a multitude of factors exist including IP, SIP trunking, remote workers, wireless and soft phones. As an E911 hosted solutions provider since 1997, 911 ETC has been actively involved in the evolution of E911. Following are the answers to the top 10 questions we're currently receiving in regards to E911 service for the enterprise.


Read more...
Avaya Updates End of Sale & Lifecycle Announcements and Policies

avaya logoAvaya released documentation in April detailing all End of Sale Announcements made since January, updated the Lifecycle Summary Matrix, and revised the Avaya Lifecycle Policy document. We have included links to these documents below. If you have any questions, please contact your CCC Technologies' Representative.

Avaya End of Sale Notifications Jan - Apr 2011
Avaya Lifecycle Summary Matrix - Updated April 29, 2011
Avaya Product Lifecycle Policy - Updated April 1, 2011
Mitel TV
What Does Freedom Mean To You?

Mitel LogoMitel demonstrates how Starwood Hotels & Resorts is using Mitel Freedom.

Click the image below to watch the video on Mitel TV.

Mitel at Starwood Hotels and Resorts   

ESI Introduces New Phones, IP Solution, and Small Office Solution - Currently in Beta

ESI_LogoESI has recently announced new telephones, an all new IP-based solution, and an enhanced small office solution, all of which are currently in beta release. We will be providing further information and updates to our website with the new solutions as they become available. Read more...
CIO.com Blog
Windows 7 Migrations: Five Truths Behind the Myths

Shane ONeill, CIO.com  


Network Infrastructure

You would think a year and a half after its release that Windows 7 would be getting more love from enterprises. The message is pretty clear now: Windows 7 is the speediest, sleekest version of Windows with better security tools and more flexible networking features than Vista or XP. It's also the fastest selling OS ever, according to Microsoft, with 350 million licenses sold in 18 months. But as anyone who has delayed buying a new TV, laptop or car knows, it's easy to put off new purchases if what you have is good enough. And the ongoing problem, at least for Microsoft, is that Windows 7 is put-offable, and the resilient Windows XP is still good enough for businesses. Roughly three-quarters of businesses are still using Windows XP, according to market share numbers.


This could explain a recent poll from IT services firm Unisys, which found that only 21 percent of the 133 enterprise IT decision makers polled are currently upgrading to Windows 7. Compare that to the 53 percent that either "haven't started" or "have no plans" to migrate.

 

The big reason for staying in the Windows XP comfort zone, according to Sam Gross, VP of Global IT Outsourcing Solutions at Unisys, is a fear of the unknown combined with a belief that Windows 7 upgrades will be smooth enough to be blown off for awhile.


Read more...

Click here to learn more about Network Infrastructure solutions from CCC Technologies, Inc.
Fortinet On Demand Webcast
The Evolution of the Enterprise Firewall

Fortinet Gold Partner LogoEnterprises, especially those with sophisticated infrastructures, face the challenge of making sure their firewall deployments continue to meet their evolving network security needs. They require integrated protection against increasingly complex and evasive multi-vector threats. They also need higher throughput to support new applications and technologies. Enterprise IT infrastructures have evolved, and their firewalls must evolve as well.

Register today to hear guest speaker Chris Christiansen, program vice president of security products and services at IDC (full bio), and Patrick Bedwell, vice president of product marketing at Fortinet, discuss the market forces that are driving enterprises to migrate their legacy firewalls:

  • Evolving business and IT priorities
  • Benefits of consolidating security functions
  • How Fortinet combines application control with identity-based policy enforcement for complete content protection
  • Need for granular multi-threat protection at wire speed
  • Arrival of enterprise-ready unified threat management
Register for the free webcast

 

View the April 2011 Threat Landscape Report 

 

Click here to learn about Unified Threat Management solutions from CCC Technologies, Inc. 

Backup and Recovery
Backup, Lawsuits, and Zodiac Island

Mark Campbell, Unitrends | Modern Backup 2 Blog 


Backup & Recovery

Ever wonder if backup is worth it?  For a Wisconsin data hosting company called CyberLynk, it's too late to ask the question - they're being sued for gross negligence for not providing data protection for their clients.  Reuter's first two paragraphs of this story say it all: [full story here]

NEW YORK - The producer of the syndicated children's TV series "Zodiac Island" claims that an entire season of the show has been wiped out thanks to a fired employee at its data-hosting company who hacked into networked computers and destroyed its work.

"Zodiac Island" has run on more than 100 U.S. TV stations around the country, including ABC, NBC, Fox and CBS affiliates. The show is produced by Hawaii-based WER1 World Network, which signed up with Wisconsin-based ISP and data-hosting company CyberLynk.

WER1 is suing CyberLynk for breach of contract, negligence, conversion, and computer fraud.

 

No backup.  Unbelievable.


Click here to learn about Backup & Recovery solutions from CCC Technologies, Inc.

Click here to learn about onsite managed backup and offsite vaulting services from CCC Technologies, Inc.
ConvergeSecure® Managed Services
Spotlight on Managed Cloud Services

Managed ServicesDedicated VMWare Hosting
The cost of building and maintaining your network can be challenging and unpredictable. Rising compliancy demands, growing security threats, and constantly evolving technology can put stress on any organization. VMWare hosting from CCC Technologies helps organizations of all sizes become more flexible, secure, and powerful by creating a dynamic enterprise-level network with minimal time and resource investment.

Business Continuity Replication
CCC Technologies takes Business Continuity to the next level with Virtual Business Continuity (vBC). By layering the VMWare platform over the already powerful backup solution we provide, vBC delivers and instant "HOT" Business Continuity/Disaster Recovery solution with a fully replicated network that is both live and testable.

Compliancy Standards
  • Graham-Leach Bliley Act (GLBA)
  • HIPAA
  • Sarbanes-Oxley (SARBOX)
  • NCUA
  • PCI 

Read more about Managed Cloud Services from CCC Technologies

Click here to learn more about ConvergeSecure® Managed Services from CCC Technologies, Inc.