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Quick Links to CCC...
Solutions
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Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.
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NPS® Update
Current NPS®: 78.7%
Surveys Completed: 432
Click here to learn more about Net Promoter Score. |
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Trivia
Trivia Answer
A very big thank you goes out to CCC's Suzanne Brown for supplying last month's trivia question.
On the Brady Bunch, what ws the name of Cindy Brady's favorite doll?
ANSWER:
Kitty Karry-All
WINNERS: Wiley Chandler Ann Lehman Dan Kurkiewicz Paige Thomas
________________________ New Trivia We are back to TV Themes this month - good luck!
"There is a path you take and a path not taken, the choice is up to you my friend. Nights are long but you might awaken to a brand new life around the bend."
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Ask the Expert
Setting Up Automatic Callback on Your Avaya System
Jazmine Rodriguez, Customer Care Center Representative
 With the Automatic Callback feature, when a caller places a call to a busy or an unanswered internal telephone, the system calls the caller back when the called telephone becomes available. Upon hearing a busy signal, a user activates Automatic Callback, and hangs up. The system monitors the called telephone. When the called telephone becomes available to receive a call, the system automatically originates the Automatic Callback call. The originating party receives priority ringing. The calling party then lifts the handset, and the called party receives the same ringing that the system provided on the original call. Read more... |
Register Today for an Exclusive Session"The 7 Deadly Sins of Backup & Recovery"Wednesday, April 27, 2011, 12:00pm-1:00pm CST
 Data protection and recovery is one of the top priorities of organizations, and the recovery time objectives have not been established within the majority of organizations. The presentation will focus on challenges to establish recovery time objectives and requirements, the technology available, the value in testing, and verification. The presentation will also provide an overview of available technology and best-of-breed solutions based on specific organizations' mandates. Legal implications of non-compliance will also be reviewed in the presentation.
Click here for Course Details and Registration Info |
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CCC Celebrates 10 Years as Part of the Chicago St. Patrick's Day Parade
Read the press release hereCCC Technologies celebrated ten years of participation in the Chicago St. Patrick's Day Parade on March 12, 2011. When CCC Technologies' Vice President of Sales, Jim Poull, first sought to enter the company in the parade back in 2001 he had no idea that ten years later not only would CCC become a popular fixture in the parade but also that the parade would become such an important tradition within the CCC family. "As I have been told over and over again, by Chicago dignitaries and Parade Officials," explains Jim, "'CCC turns the parade green. Without CCC, we would not look so green and make so many parade watchers happy.' It takes a lot of hard work and effort, but it truly is a labor of love and one of our greatest traditions."  | Jim Poull and Juan Rodriguez with CCC's official float.
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 | | Danny Poull |
 | | Fabian Morales and Onyx |
 | | Jennifer Theesfeld, Deb Berczynski, and Lynn Heid |
 | | Milos Stojsavljevic, Nate Lindsay, Jeff Shostak, and Chris Vasquez |
 | | Nicole Nagel, Stacy Reidy, and LaTavia Savage |
 | | Kevin O'Brien, Brian Gauna, and Christine de Leon |
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Mitel TV
What Does Freedom Mean To You?
 Being able to save time and money? Doing more with less? Collaborating and working from anywhere, any time using any device? Implementing the latest apps without ripping and replacing? Mitel Freedom gives customers the freedom to have it all. Click the image below to watch the video on Mitel TV. 
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CIO.com Expert Blog
Virtualization, Cloud, and Your Phone System Collide
Vanessa Alvarez, CIO.com
 The decisions being made by IT today impact so many different areas of the business. In many cases, technology and network upgrades and refreshes are done on an ad-hoc basis, whether due to varying refresh cycles, certain initiatives taking priority, or the lack of budget to accomplish more at one time. Although in the short term this makes sense, it may actually hinder the ROI of certain projects long term. Look at communications. For a long time, enterprise communications infrastructure had been kept isolated. The real time nature of voice, from TDM to VoIP, has always been handled separately in the network, for reasons of performance, reliability, and ultimately, the on demand requirements. For these reasons, there has always been a "phone" guy and an "IT/network" guy within the IT organization. Read more...
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Unified Threat Management
Fortinet Named Leader of Worldwide Unified Threat Management Market for 20th Consecutive Quarter
 SUNNYVALE, Calif., April 5, 2011 - Fortinet® (NASDAQ: FTNT) - a leading network security provider and worldwide leader of unified theat management (UTM) solutions - today announced that new IDC research data confirms that the company continues its streak of being the No. 1 vendor in worldwide UTM factory revenue for Q4 2010 and the Full Year 2010. The company's position continues to be supported by adoption of Fortinet's FortiGate® network security appliances by enterprises, managed security service providers (MSSPs) and telecommunications carriers. This data marks the 20th consecutive quarter Fortinet has maintained its leadership position. The company also leads in overall enterprise UTM revenue. IDC identifies the UTM market segment as the fastest growing segment of the broader network security market and expects UTM to represent approximately 30 percent of the network security appliance market by 2014. Read the entire press release here View the March 2011 Threat Landscape Report Click here to learn about Unified Threat Management solutions from CCC Technologies, Inc. |
Backup and Recovery
Backup, Deduplication, and Incremental Forever
Mark Campbell, Unitrends | Modern Backup 2 Blog
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ConvergeSecure® Managed Services
Spotlight on Managed Security Services
 To be at your most competitive, efficient, and available, the Internet has become as integral as the telephone. The deployment of voice and data applications that rely on the Web to increase competitive edge is commonplace in organizations of all sizes. ConvergeSecure® Managed Security Services is a comprehensive suite of services designed to combat both the voice and data threats of today and the emerging threats of tomorrow. Our team of security experts will work within your business objectives to determine the most optimal risk mitigation posture and then design an executable security profile to ensure that your network assets are protected 24x7x365. In addition to round-the-clock protection, ConvergeSecure® also provides monthly reporting so that you can monitor usage and overall network performance. We also offer our customers the ability to perform periodic vulnerability scans on public facing network assets and provide reports detailing risks, threats, affected ports, detailed descriptions, and published solutions. Read more about Managed Security Services from CCC Technologies Click here to learn more about ConvergeSecure® Managed Services from CCC Technologies, Inc. |
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