2011 Newsletter Header
Find us on Facebook View our profile on LinkedIn Follow us on Twitter

January 2011
In This Issue
NPS Update
Trivia
Ask the Expert
Enhanced 911
Four Trends in IT
Fortinet Named Leader
Unitrends B & R
IT Managed Services
Quick Links to CCC...
Solutions
Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.
 
NPS® Update
NPS

Current NPS®: 77.98%
Surveys Completed: 327

Click here to learn more about Net Promoter Score.
Trivia
Trivia

Trivia Answer

"I'm gonna make it forever, light up the sky like flame... I want to live forever, baby remember my name..."
 

ANSWER: Fame
 

WINNERS:

Dan Kurkiewicz

CJ Aulisa

Jerry Pawinski

Tony Guido

Ann Lehman

Dale Vogt

Bob Wilhite

Gina Eiden

Scott Smith

________________________ 
 

New Trivia

Below is an excerpt from a TV show theme song. Name the TV show.

 

"Thank you for being a friend, traveling down the road and back again. Your heart is true, you're a pal and a confidante."

Ask the Expert
Updating Your Avaya Intuity Voicemail
John Proksa, Senior Convergence Engineer
John Proksa
This month CCC Senior Convergence Engineer, John Proksa, is discussing important Avaya Intuity voicemail end user processes.

The following instructions apply to all Avaya Intuity voicemail systems including Avaya IP Office and Avaya Modular Messaging running in Intuity mode.

Read more...
Unified Communications
Migrating to VoIP? Don't Forget to Plan for Enhanced 911
Kevin Kito, 911 ETC

Unified CommunicationsWhen a company transitions their voice communication system from TDM to VoIP one important component is often overlooked. If Enhanced 911 (E911) is not considered when rolling out a new VoIP phone system, a lot of time and money may be wasted. If a company waits until after the entire VoIP phone system has been set up to start thinking about E911, many of the steps to properly implement an E911 solution will probably be overlooked.

Read more...

Click here to learn more about Unified Communications solutions from CCC Technologies, Inc.
Network Infrastructure
IT in 2011: Four Trends that Will Change Priorities
Shane O'Neill, CIO.com | January 5, 2011

Network InfrastructureIt's always a challenge for IT departments to anticipate how corporate technology demands will evolve, especially when IT budgets have been as tight as a drum for two years. How do you "do more with less" and prepare for an explosion in bandwidth demand, a need to upgrade both software and hardware, and employees asking that work data be available on their personal smartphones?

The post-recession enterprise IT environment is only going to get more chaotic, but opportunities abound for the savvy IT manager, according to a new report from Technisource, a technology staffing and services company with clients ranging from the mid-market to global Fortune 500 companies.

The pressure to have "efficient operations and visibility into every aspect of the organization despite strict budget constraints has been the genesis of strategic trends that are re-shaping IT priorities, whether you are supporting an online retail portal, a university, or a high-tech manufacturing operation," writes report authors Andrew Speer, Chad Holmes, and Dick Mitchell.

Here are four trends Technisource says will play a key role in defining your organization's priorities for the next year or more.

Read more...

Click here to learn more about Network Infrastructure solutions from CCC Technologies, Inc.
Unified Threat Management
Fortinet Named a Leader in Gartner's Magic Quadrant for Unified Threat Management

Unified Threat ManagementIn today's challenging economic environment, it is imperative to know that you are getting the most out of your IT investment while addressing your enterprise's evolving network security needs. A Unified Threat Management solution from Fortinet is one of the best investments IT departments of all sizes can make, leveraging a wide range of security features to provide integrated protection against increasingly complex and evasive multi-vector threats.


In its latest report, Gartner positions Fortinet in the Leaders Quadrant of the Magic Quadrant for Unified Threat Management, evaluating both its "completeness of vision" and "ability to execute" based on analysis of its FortiGate multi-threat security appliances.


Get the report...


View the December 2010 Threat Landscape Report


Click here to learn about Unified Threat Management solutions from CCC Technologies, Inc.

Backup and Recovery
Still Using Tape? Learn More About Unitrends

Backup & RecoveryEver watch a trapeze artist work without a net? Remember the rush of anxiety you felt at every demanding move? It's the same feeling most businesses have when they look at their system backup and disaster recovery plans... the feeling of anxiety and no safety net. Unitrends' Data Protection Unit (DPU) family of appliances provides the IT safety net that most companies perform without.

Unitrends offers disk-to-disk (D2D) data protection in an integrated set of appliances that scales from the smallest to the largest business.

Download brochure to learn more...

Click here to learn about Backup & Recovery solutions from CCC Technologies, Inc.

Click here to learn about onsite managed backup and offsite vaulting services from CCC Technologies, Inc.
ConvergeSecure® Managed Services
Spotlight on IT Managed Services

Managed ServicesYou understand the value of IT, and you know that the right solutions are critical to streamline operations and processes, improve communication and collaboration, and to empower your Associates to better serve your customers. In order to ensure necessary systems run smoothly, a majority of time is spent in routine monitoring and maintenance while more critical strategic IT projects to support your business initiatives are delayed.

ConvergeSecure® IT Managed Services is a customized, proactive solution for organizations of all sizes. Our engineers will work with your team, or as your team, to manage the day-to-day responsibilities of managing your network. We will work to create, monitor, and maintain a network environment that will help you gain a better return on your technology investments, free up resources to focus on more strategic priorities, and empower your Associates to better serve your customers.

Experience less downtime, faster problem resolution, local support, and the elimination of "break/fix" emergency spending with a monthly subscription-based service.

Click here to learn more about ConvergeSecure® IT Managed Services from CCC Technologies, Inc.