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In this Issue: vol. 4, no. 1
Managing Millenials
The End of the Email Era??
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Layoffs via Twitter?!
We heard about one manager who provided a layoff notice via Twitter. She sent eleven employees the following Tweet: "Please be advised that suspected layoffs now necessary. Last official day is 12/4. Written terms & benefits to follow."
 
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Diana Brooks Associates helps people and organizations maximize their success through effective leadership and communication strategies.  

A speaker, trainer and coach, Diana provides free initial consultations. She can be reached at 413.458.8263 or through her website at dianabrooksassociates.com.  

 

Diana Brooks
Tips, Tools                & Tactics
Managing Millenials
Adjusting Communication, Motivation & Rewards for 20-Somethings 
 
If you're in a leadership role and happen to be a Generation X-er, or even a Baby Boomer, no one needs to tell you that Millennials bring confidence and energy to your team as well as occasional challenges to your management capabilities.
 
3 millenials & laptop
Having grown up in an era of intense parenting and easy familiarity with technology, Millennials tend to be achievement oriented and constantly connected. They may see Boomer bosses as too wrapped up in their jobs and Gen-X-ers as cynical and unrealistic in their expectations.
 
What's the Best Way to Manage Millennials?
 
One size never fits all, of course. But here are several winning strategies I usually suggest, along with a few from Liz Ashe, M.Ed, Director of Training at Affiliated Healthcare Systems:
 
1. Make sure interactions are collaborative. Authority is a huge turn-off.
 
2. Give them lots of feedback.  
 
3. Connect organizational achievement efforts to their own goals and personal growth.
 
4. Be organized about your management. They have little patience for poorly led meetings, insufficient lead time, or failure to follow up on requests. 
 
5. Use the communication vehicles they're comfortable with, not just the ones you prefer. 
 
6. Surround them with other bright, creative people.  
 
7. Create a positive and motivating atmosphere.  
 
8. Allow for flexible schedules to the degree your business allows.
The End of the Email Era???
 
Everyone I know complains about getting too much email, so when I came across a recent article by Jessica Vascellaro suggesting that we could soon witness the end of this phenomenon, I sat up and paid attention. Vascellaro suggests that email may have been king of communications for quite a while now, but "its reign is coming to an end."
 
In a Wall Street Journal column, Vascellaro asserts that, "Just as email did more than a decade ago, this shift [toward more instantaneous communications such as Twitter and Facebook] promises to profoundly rewrite the way we communicate-in ways we can only begin to imagine."
 
Many of you see this already: You're probably communicating faster, more frequently, and more informally than you did even three years ago! Don't you wonder, though, whether there is a limit to how much more stuff we can receive and process? The problem with the constant stream of information is, well, that it's a constant stream. I personally wonder: Where is the opportunity to mindfully consider a response? When do you rest from the barrage? Advocates suggest that's where filtering comes in, augmented by ever more sophisticated etiquette for messaging.
 
Let's hope so. One thing is clear--how we manage the constant stream of information will become ever more key. If you would like to read Vascellaro's entire article, click here.