Surge Suppression Incorporated 

WORLD LEADER IN SURGE PROTECTION FOR THE DIGITAL AGE...  AND BEYOND 

Surge Suppression Insider

 

In This Issue
SPD Basics Series
Success Story
At Your Service

Surge Second 

Travis Sanders

Travis Sanders

SSI's CEO and President, Travis Sanders, discusses the BEST VALUE for the dollar in surge protective devices. 

 

 VIDEO LINK  

     (Run time - 1:37) 

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The 2011 Edition of the National Electrical Code, Article 708.20 Critical Operating Power Systems (Sources of Power), Item D states, "Surge Protection Devices shall be provided at all facility distribution voltage levels".

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Issue:  Second Quarter

April, 2011

Welcome to our first 'quarterly' newsletter!
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unsurpassed content and upgraded giveaways. 

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SURGE PROTECTIVE DEVICE (SPD) BASICS SERIES
Surge Suppression '101'


Before we get into the meat of the matter, let's take a few minutes to get back to the "basics" of surge suppression.

Our industry is fraught with alternate approaches to marketing products, which at times, tend to redirect the focus of what the product was originally designed to do.  Occasionally, there is someone who comes along with valid points and pioneering ideas.  These are the people who lead the industry and cause products to improve.  Surge Suppression Incorporated falls into that category as the industry leader.

What is the primary purpose of a surge protective device?  It is simply to reduce the transient voltage surge energy (let through voltage) to a level that is not damaging to the load equipment.  In today's electrical environments that means lower let through voltages.  Anything else is secondary!

The other point of basics, of significant importance, is the IEEE recommendation that we cover electrical systems three levels deep.  This gives us the benefit of cascading the protection of each SPD in the system to ultimately remove the most surge energy possible before it gets to the load equipment.  The end product is a transient voltage surge suppression system that results in lower let through voltages to the protected equipment.  Other specifications, features and concepts should be looked at as a secondary consideration. 

One of the major features that is used to try to bring focus to a secondary consideration is "Life Cycle" testing.  This is where we find claims that products have been subjected to 20,000 volt / 10,000 amp surges 10,000 times, with no degradation.  One recently-released paper claimed the same thing, except with 20,000 surges.  One would question, why go through the exorbitant expense of doing these tests when the relevance is secondary to "lower is better" let through voltages?  Perhaps the point is that the product can survive in a surge active environment. Interesting point, but let's take a look at the let through voltages at C3 for a three phase wye 120/208VAC device provided to us for testing by a concerned customer.  This product (a 300kA /mode device) was tested in our lab, the resulting let through voltages were L-N 2060, L-G 1800, N-G 2490 and L-L 2350.  Another product we tested by the manufacturer's own published test results were L-N 1527, L-G 1497, N-G 1467 and L-L 1993. SSI's results for a similar 3Y1 device are L-N 914, L-G 1025, N-G 1176 and L-L 1119.  Looking back at the beginning of this article, what was the purpose of a Surge Protective Device?  It is "lower is better" let through voltages.  Our products' specifications speak for themselves. 

If the products are that strong and can withstand so many surges, then why does their warranty not reflect that confidence?  SSI's warranty is 25 years and it does not exclude lightning or surges that exceed the rated capacity of the device which is common in other warranties.

In our next segment, we will address another of the industry marketing issues that keep our focus diverted from the basics.

Share the Knowledge
  
  
 Success Story...

... as recalled by Will Banker,

SSI's Account Acquisition Director

   

Some time ago, I received a call from an electrical contractor, South Alabama Electric (SAE), located in Mobile, AL.  The contractor stated they had a client (PJ Lumber) that was having recurring power-related issues.  According to the SAE, PJ Lumber was experiencing equipment damage, reduced productivity and lost revenue!  He went on the say that these issues were serious enough for the client to tell him to, "just fix it, whatever the cost".  Now keep in mind, the contractor (SAE) was providing service calls and repairs on a monthly basis to their client, PJ Lumber.  

 

I agreed to meet SAE at the client's location to perform a survey of the facility, the connected equipment and to get a firsthand account of the mentioned issues.  A power quality study was also conducted by Tom Butcher, SSI's Vice President of Technical Services.  The PQ study did reveal internal transient/surge activity at the control cabinets and other equipment.  Since PJ Lumber's facility has many different pieces of equipment cycling on & off repeatedly, the need for internal surge protection was a necessity. 

 

My proposal included surge protection for the clients rip saws, guided saw controls, millworks, laser rip saws, electronic plainer, etc...  Surge protection was recommended at the main service panels to address external surges.  We also recommended surge protection on the downstream panels and equipment as a second layer (per IEEE recommendations) to address internally-generated surges.  We also noticed a few other areas of concern; such as improper grounding and bonding, loose connections, opened control cabinets, etc...  We recommended that these areas be addressed by the contractor to improve the facility's overall power quality and safety.   

 

After approximately seven months, we received a purchase order for the recommended surge protection system.  SAE did the installation and I was on-site to assist by providing technical support to ensure proper commissioning of the Surge Suppression Incorporated products.  The additional areas of concern were also addressed and corrected.    

 

About six months later, I received a call from SAE regarding another project.  I asked "Why haven't I heard from you lately? How is PJ Lumber doing"? He replied, "I don't want to call you anymore".  When I asked "Why?", the reply I received was classic, "Since we've installed your SSI surge protection products at PJ Lumber, their service/repair calls are down to nothing! That's why".     

 

To date, I am happy to report that the client has had NO transient/surge damage.  They are very pleased with their surge protection solution provided by Surge Suppression Incorporated and South Alabama Electric.   

 

The end result for SAE is a happy client since they provided the solution!  In addition, the contractor has benefited from repeat business with PJ Lumber, not to mention, additional work from their client's recommendation to other industry colleagues. 

At Your Service...
 
Rick Stevens (2)
Rick Stevens Executive VP
Rick Stevens is currently Executive Vice President of Surge Suppression Incorporated and has been with the company 17 years.  In 1996, Rick came up with the name "Surge Suppression Incorporated" and was instrumental in creating SSI's line of corporate logo apparel.  He has significant experience in SPD solutions and trouble-shooting with emphasis on water/waste water and airport applications.  In addition, Rick has received formal training in the areas of grounding and bonding, electrical safety, etc.  He loves to help people and is willing to assist, as needed, in solving power quality issues. 

Prior to working with SSI, he was co-developer of the Okaloosa County, Florida, Emergency Medical System, which was #1 in the nation and served as the catalyst for EMS worldwide.  Rick is active in his Church, serving as a Deacon, a Sunday School Teacher for an adult class and leading the Awana Program for Children.  He is also a Rotarian, presently serving as an Assistant District Governor, and has traveled to Australia and Peru through his humanitarian work with Rotary International.  As a pilot, he has flown many hours for the "Angel Flight" program.  Rick, as a Flight Paramedic, has provided medical care while transporting patients domestically and internationally, even rendering emergency care on airline flights he was aboard.
Second Quarter Giveaway
 
Simply submit your answer to the following question to be entered in a drawing for a pair of Sony 900MHz Analog RF Wireless Headphones!
 
'Who is the Chairperson of the 3.6.6 Low Voltage AC Power System SPDs - Load Side of the Service Equipment?'
 
Email your answer to dkertz@surgesuppression.com along
with your contact information today.  Good Luck!
(Contest excludes employees/reps/resellers of SSI.)
Mention the 'Surge Suppression Insider' at this
show and receive a complimentary set of our
popular, absorbent car coasters:

  

May 22-25, Association of School Business Officials MD & DC

BOOTH #511, Ocean City, MD


Congratulations to:
  
Gregory Wilson, Argus Consulting -
winner of $25.00 Subway gift card

 

Bobby Braun, SGM Engineering -
winner of $25.00 Cracker Barrel gift card

For more information or assistance, please contact

your local Surge Suppression Incorporated  

representative or contact us at

1-888-987-8877

or email Diane Kertz at

dkertz@surgesuppression.com.

 

Looking for a distributor in your area?

Contact Rick Lindsay at

rlindsay@surgesuppression.com. 

 

  

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