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Time to rejuvenate and reconnect! Our favorite time of year. Immersion session!
It is all about people, and connecting, and being there for each other. Then back to the real world, the world where we are sometimes mis-understood, our world that sometimes doesn't want the challenges that we know must be addressed!
A couple of challenges to our audience!
We need to expand our communication circle. Diffuse the MHI way and engage a wider community.
Please FORWARD this newsletter to 2 innovators in your network. Forward to a friend button is LEFT<<<<
Or click the "Join Mailing List" link above and add them yourselves!
Dan Nienhauser, Cohort Beta
PS We greatly appreciate any contributions -- from anywhere! We accept external ideas, calendar events and sponsorships!
den13@asu.edu
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Just Beginning
New Faculty CORNER-- Dan Nienhauser, BA, MBA (Adjunct)
It is hard to believe that we have participated in our last immersion session as MHI students. Harder still facilitating fellow students as they learn about Technology, Tools management, and the future of healthcare.
Immersion sessions are where the MHI students 'connect' and recharge. I think I will come to subsequent immersions for an hour or two just to do the later! "Our" real challenge today is how to change the job listings on your 'career available' board or in the NY Times. I am not an RN or BSN or HQ or hD. But I hope that my recombinant energy has helped shine a little light on what can be accomplished by looking outside. Healthcare needs to come to grips with what it does not know. I mean I love the jokes (what is the difference between a surgeon and God...well, God doesn't know how to do surgery), but it is exactly this attitude that has stuck healthcare in the muck of 1960. Technolgoy is not the answer. People are. Processes are. Collaboration and personal awareness are.
How can it be that adopting Toyota quality management skills (from when might you guess...developed between 1948 and 1975...so let's take the average > 1960!) for healthcare is such a "forward thinking" and newsworthy undertaking? When was the last time that customer service was a goal or competitive advantage for a hospital? Don't people heal better when they are happy? How many hospitals look at other industries for innovative insights, or at least understand how the heck someone does X better than we do? So this DaN has decided it is time to Change Our World, and is starting a consulting company because of this wonderful program! It is wonderful that one person can make a difference. In an organization. In a program. In the world. That last immersion session is just beginning to sink in. I can't believe it is over. And then, with that quirky smile, I realize it is not over -- it is just BEGINNING. Thank you ASU. We will change our world... For more info and a free consultation...just drop me a line at dnienhauser@cox.net...Learn to be innovative and operationally sound: develop
skills to innovate effectively while maintaining effective operations
Key strategies: 1.
Assess your culture for potential cross
pollination and empowerment opportunities; 2. Improve system effectiveness with tools of cross
functional adventuring, process mapping and waste identification; 3.
Improve idea sourcing to effect
sustainable change
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Learning Lessons Are Not
Always Obvious (read easy)
Suzanne R. Anders,
RN, BSBA, CPHQ
During the spring session, MHI and DNP students worked on
teams together to create projects for the Systems Thinking in a Complex
Environment. During debriefing discussions, team members realized two common
threads: i) teams felt that any discourse they were experiencing was unique to
their team; and ii) having a common goal, project completion, was not enough to
ensure that team members were able to build relationships and establish trust
among the team.
This may appear as a "duh" moment, however for some of us,
the learning lesson was profound. As innovative leaders, we journey together to
impact healthcare. We are committed to our journey and the learning to be
shared. The learning is not always obvious.
It is not that each of us believes that our team was unique
or special. Each team was comprised of individuals with such varying
personalities that it was difficult to fathom that multiple teams were coping
with the same challenge of building relationship and establishing trust.
If a team experiences these challenges in an environment
that is supportive and conducive to learning how can a healthcare organization
expect multidisciplinary teams to develop the level of trust necessary to be
creative and develop an innovative process?
I believe that our team was able to produce a worthy
project, just as hospital teams are able to collaborate together to develop and
implement an intervention. However, without trust, creativity was sacrificed.
Do hospital teams also sacrifice creativity due to lack of trust. One of the
many challenges an innovative leader will face is supporting teams. The lessons
learned completing this project will serve us well.
As an innovative learner, I don't have the answer to this
dilemma. I do trust that I will develop the skills, knowledge and techniques to
answer this quandary in the coming months of sharing and learning.
Thanks to my team for journeying with me: Cathy Lalley, Deb
Harbinson, JoAnn Woodward, Cindy Laabs!
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*NING* Helps MHI Stay
Connected
Dan Weberg, RN BSN CEN, MacGyver of Sim, Cohort Beta
The MHI program recently started its own NING social network
site to keep the faculty, students, future alumni, and stakeholders in
touch. The site idea was created by
Sandra Davidson, new director of the MHI program, to provide an area for
innovators and leaders of innovation to connect and collaborate on projects, or
just say hi.
As MHI graduates its first cohort of students in August,
providing a place for the grads and current students to mentor each other and
stay in touch will be very important.
According to Jose Fonseca, of advanced innovation coursework fame,
innovation occurs in conversation and changes in routine. The NING site will allow for all MHI stakeholders
to converse, set real life meetings, and share ideas in a central place.
Visit the MHI social network at http://asumhi.ning.com
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Open Access anyone? Health information to enhance EBPO
Seeking partners & advisors
Exciting opportunities exist for evidence based practice and outcomes diffusion. Interested in participating in a project to open up EBPO to everyone online for free?
If interested contact dan.weberg@asu.edu or den13@asu.edu
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Dan Nienhauser, Editor v1.4
Masters in Healthcare Innovation at ASU |
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