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KBHI BILLS DO  BATTLE

LANDMARK

DATA PRIVACY

MOLD SCAMS

 TIDBITS 

IS THIS ART?

PHOTO OF THE MONTH 

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DataData Privacy ReView ReDo   

     Anti-Data Privacy Entrepreneur Mark Zuckerberg, the Boy Wonder behind Facebook, passed out tips for Data Privacy Day, we reported in Flash Lites last week.  There was a small sense of irony in that you could relish.  We are easily amused. 

    Turns out, while he was handing out Facebook privacy advice, his personal Facebook account was being hacked, The Wall Street Journal reported.

     We weren't the only ones who figured if it could happen to him, it could happen to anyone on Facebook.  (PLI Newsletters began encouraging Facebook and social networking almost two years ago, so we feel a responsibility.)  That was far from amusing.  There's enough trouble with Facebook without having strangers data drilling your personal account.

    Our first guess was the easy hack would be picking off an unsecured network, like public Wi-Fi hotspotsWe hardly were solo in that hunch.  The blogosphere lit up with guesswork, and that was a front-runner.  But would a guy like Zuckerberg, notoriously withdrawn, to a point approaching autism, and a computer geek to boot, run that risk?  Well, maybe, according to some posts.  Remember Bill Gates getting caught in his own deleted email backup when he testified in the Microsoft antitrust trial?  If anyone should've known "deleted" is not necessarily "dead and gone," it haddabe Gates.  Still, we doubted Zuckerberg would be that outgoing, or reckless.  Maybe we were giving him too much credit.

    The next week (last Thursday), Facebook announced users could now opt in to a new encrypted security setting.  That would be pointless unless unsecured open air, like Wi-Fi hotspots, had been the weak link.  That means Facebook either decided it had a Wi-Fi hack into Zuckerberg's account - or that had to do something quick to act like they'd figured out the hack.

    Whichever is true (and both could be), you should TURN ON the new security option.  Log into Facebook, click on "Account" (upper right), pick "Select Account Settings."  Near the bottom of that page, pick "Account Security."  If the new encryption option has been made available for your account, the first option, at the top, will be "Secure Browsing (https)."  Click that, then hit the blue "Save" button below it.  All done.

    Which leaves one other question.  How did Zuckerberg figure out his account was hacked?  Most people either never know, or learn too late, when their accounts are hacked.  Encryption is good.  Thanks.  Now, we'd like the tool you used for your Hack Detector too, Mark.    Please.  

 

 

 

 TidbitsTIDBITS

 houseshrinks

 

Home prices kept sinking in the last three months of 2010.  Prices also dropped faster than before in the quarter.  The Wall Street Journal 1/31 survey found home prices fell in all 28 major metro markets its monitors nationwide.  Low prices bring buyers in - as soon as buyers can get mortgages. 

  

Computer chip king Intel stopped shipping its new i5 and i7 quad core chips 1/31.  The "Series 6" chips look to have a 5% failure rate over 3-5 years.  The problem won't delete your data, Intel said; all you have to do is switch your hard drive to another computer.  That's a relief.  Just got one?  Intel says to call your computer maker's support desk.  Better idea: don't buy this stuff.

 

Feb is Earthquake Awareness MonthWho Knew?  Then again, who knew Chicago economist Milton Friedman helped Chile put in a earthquake resistant building code?  Or that the modern code Friedman helped Chile adopt was the key reason just 150 people died when a 8+ earthquake hit one of its cities -- compared to at least 240,000 killed  when a 7.5 quake knocked down Haiti's capitol the month before, last year?  Want to see construction like that, live, in action?  FEMA just put out a slick testimonial video showing how earthquake mitigation saved the Hearst Castle (the "Hearst San Simeon State Historical Monument") from the 2003 San Simeon, CA earthquake.  Go to www.fema.gov

Search for Earthquake Mitigation Saves Lives 

 

 

ArtIS THIS ART?

 

Oppenheim

          Yup.  Dennis Oppenheim's "Device to Root Out Evil" (1997), made of metal and glass, before it was moved from Vancouver, Canada.  A "pioneer of earthworks and Conceptual art," Oppenheim, 72, died Friday (1-21-11).

  

 

PhotoPHOTO OF THE MONTH

Attic JohnEllit

Only your home inspector knows for sure.  The seller claims the attic is dry. Thank you. P.J. Lancaster, KY.

 

 

 

FrontclassSTAY AT THE FRONT OF THE CLASS
    

You will notice your status as a PLI alum keeps growing in value too.  One more example.  Usernames and password have been assigned to all PLI alums to give them the extra info, details, and links for all articles.

    That's especially important for our "headline" newscast, Flash Lights.  It brings all home inspectors important news, in thumbnail snapshots, so at least they get a "heads up."  But if you want the details, and you want to read it first, or check out links to related info, it takes your PLI alumni-only password.  PLI grads get the most.  They always have.  And they get it first.  

    PLI is committed to helping everyone do their best.  We're also committed to giving our alums,  who are PLI's vital support, the absolute best in services - on top of classes!  When you choose PLI, you invest in year-'round support, not just a day or two of classes.  PLI's doesn't wait for you to call.  Whenever there's important news breaking, PLI grads can count on hearing it first, with background and analysis that you can't get anywhere else.  There are no "dues" or "membership fees" ever.  Just solid, nonstop education and information -- from Pros, for Pros.

    Please call to be sure you have your 2011 username and password.

   

                                Your Own Newsletter? 

    One way we might make it better is by making our Newsletter articles and information yours to use.   

    There's a treasure trove of content in PLI's Archive of Newsletter articles.  Lots of it covers questions consumers and agents keep bringing up.  What's the scoop on Federal Pacific Electric panels and breakers?  Do granite countertops leak radon?  Is a fire door required for entrances to homes with attached garages?  And lots more.   

     All PLI students enrolled in 2011 will receive a free license to reprint all the Newsletter content they want - for their own marketing, newsletters, and promotions of all sorts.  While we test out the new service, the licenses will be for one year.  PLI will reserve certain rights, like limiting use to a territory, during the test phase.  A problem with more than one inspector using the same article in the same market seems unlikely, but this way we'll be sure.  If territories for use do need to be assigned, it will be "first come, first served."  

     Inspectors also will receive a license to use the PLI logo with the information, if they wish.  

      Got more ideas?  We're all ears.  Send 'em in!  We'd love the hear from you 


GRADS -- GOT YOUR USERNAME AND PASSWORD?   CALL PLI.
502-896-2020
You'll need it to get the most out of every Newsletter -- and enjoy special features, exclusively for PLI alums!

February 2011

Greetings!

     Here's hoping Super Bowl was loads of fun 4U.
     Starting with the January issue of Flash Lites, PLI adds still more value for our students by reserving details and links for new stories exclusively for PLI graduates.  PLI alums get a username and password needed to Read The Complete Story Details on our website.  Both Flash Lite's thumbnail news and each Alumni Newsletter, like this one, loaded with the latest news, connect to even more info and links on the PLI web site.  It's built for your home inspection business -- because It Pays to Know.
      PLI provides headline news in Flash Lites as a public service to everyone.  The rest of the story, as Paul Harvey used to say, is the treasure trove of in-depth reporting, complete details, contacts and linksm on PLI's webs site.  They are reserved for PLI students, behind your alum password.  Education really is "continuing" at PLI -- NONSTOP, with no extra charge, no "dues," nada, zip, zero.
      Join the crowd.  And ask about our February advance seating savings!  (More on that below.)
       Please call PLI, 502-896-2020 for your 2011 username and password.  (The system update required all new passwords; the security geek requires us to give them out personally.)  You will be glad you read the rest of the stories -- and have links at your fingertips to see more, learn more, and explore more.
      Please don't forget, we love your feedback.   We appreciate all of our loyal students and look forward to seeing you again in 2011.  Read our PLI specials below.  Many thanks. Lorri & Steve Keeney.

BillsKBHI BILLS DO BATTLE

Chairs Do Too

      A tight race to change inspecting law is shaping up in the General Assembly's short session now underway.

     Call it the Contest of Competing Chairs.  And ethics.

     Efforts to amend our home inspecting law arrived at the General Assembly on two different tracks.

     All agree the law needs fixing.  In fact, it needs it so badly, two groups were working on it at the same time.

     The first set of amendments went in September 22, 2010 as BR 174.  The final bill is due to be filed as this goes out.  But you can get the scoop on its details here, now.  It's backed by the Board's first and second chairmen, other KBHI members, and related groups.

    The second bill was filed Feb. 1 as HB 250 by Rep. Adam Koenig.  Koenig, 40, is a Republican from northern Kentucky's House District 69, which covers parts of Boone, Campbell and Kenton counties.  The KBHI hasn't seen it yet, though it slapped together an earlier draft.  The current Board chair is expected to back it at Tuesday's (2/8) KBHI meeting.

     Time is short.  The legislature meets for 30 days.  At most, about 20 days are left.  It could be less.  A move to slice six days off, to make up costs of the last 6-day special session, is gaining ground.

     In one corner is current KBHI chair J.R. Bone, and his predecessor Mike Green, who whipped up HB 250.

     In the other corner are the two KBHI chairmen who preceded them, working for BR 174.  There's former KBHI chair Ralph Wirth, a prior president of the National Association of Home Inspectors (NAHI), and his predecessor Ray Sandbek.  Other prior KBHI members are on board with Wirth and Sandbek.

     It may not be the Super Bowl of home inspecting laws, but it's could be a SmackDown.  Only one can win - and become law.  Both could lose, leaving today's mess for another year.  There's always a chance they could get married too -- if there's time for a shotgun wedding.  PLI will keep you posted.

     The two bills have one thing in common.  Both bills give the KBHI and the Department of Housing, Buildings and Construction (DHBC) a divorce.

     DHBC is the KBHI's home under present law, but it's a house divided.  Most DHBC boards meet for an hour or so, get their business done and drive back to work.  KBHI meetings are merciless day-long meanders, draining staff.  KBHI felt DHBC did not do all they wanted, when they wanted.  In fact, for whatever reason, KBHI record-keeping did grow spotty at DHBC.  DHBC staff felt mistreated.  KBHI felt let down.  So the two are parting ways, one way or another, now or later.

     BR 174 switches the Board to KREC (the Kentucky Real Estate Commission).  KREC is an independent agency able to protect funds from sweeps. (The KBHI lost $100,000 in 2008 and $125,000 in 2010 to budget sweeps, mostly because it neglected to spend the money.)  KREC also has full-time staff that do nothing but building rules and real estate.  The Board needs that.

     BR 250 puts the Board in the Office of Occupations & Professions (OOP), an office-sharing deal with part-time secretarial support for little orphan boards. OOP did a fine job tidying the paperwork, but just does not have building or construction expertise.

     Either way, exiting DHBC cost the KBHI knowledgeable staff support.  DHBC's Director of Enforcement, for example, knows building standards and codes by heart.  KREC has staff like that.  OOP does not.  KREC also has full-time real estate lawyers.  At OOP, the Board rents a part-time lawyer from the Attorney General's office, who's expert in -- paperwork.  But construction?  Not.  There was some uptightness about going with KREC when licensing was enacted.  DHBC looked like it made sense then.  No more.  Today, improving relations between inspectors and Realtors is way overdue - and KREC sure beats hanging the KBHI out to twist slowly in the wind, unsupported. 

     Charts comparing the two bills' other features are below.

     One unique difference in the bills is that HB 250 gives four associations "first dibs" on KBHI seats - a feature our law always avoided.  Current law just provides for five home inspector seats, regardless of whether they're "members" of anything or pay "dues" to anyone.  In fact, the vast majority of home inspectors don't pay dues to join anything now.  They should not be second-class citizens on the board.  In fact, KBHI members from association boards also have been a constant source of problems.  That's the main reason there are three Standards of Practice in Kentucky, for example.  Talk about an idea cutom-made to baffle consumers and trip up inspectors.  When was the last time a client asked what SOP you use?

    No national association asked for their own seat.  They don't need special treatment.  They know their members are qualified enough without trying to stack the deck.  BR 174 leaves a level playing field, with no favorites.  Just five good inspectors.

     HB 250's "association seating" is an unwanted change that only will institutionalize trouble, special interests, and self-serving association maneuvers.  That's where it came from.  It's time the Board got all about helping the public, not helping themselves.  BR 174  keeps five KBHI seats for all inspectors.  It doesn't play favorites.

   That brings up the real difference. At its heart, the battle basically is about KBHI ethics.  BH 250 has none.  BR 174 requires ethics. 

     Green and Bone have been doing everything they could to evade or excise ethics rules on the board, and blow smoke around it.  Wirth and Sandbek have been fighting for Board ethics since they were appointed.

     The two ex-chairmen helped put in the first KBHI Code of Ethics in December, 2006.  Green fought it, then signed it, agreeing to it.  Then he said signing it meant nothing and broke the code.

     The General Assembly disagreed.  It clamped down in July, 2008, amending the law to provide "automatic removal" of a KBHI member who failed "to adhere to a duly adopted code of ethics."  That's KRS 198B.704(19).

     What kicked off this month's Battle of the Bills came next.

     In Feb., 2009, an ethics complaint was filed against Bone and Green for failing to adhere to the Board's code of ethics.  The Board dove into secret meetings to make it go away.  At least Bone had the character to admit he'd taken prohibited gifts - and paid them back.  Green didn't.   When the smokescreen cleared, the Attorney General ruled that the secret closet sessions were - you guessed it - illegal.  The decision is 09-OMD-132 (Aug. 13, 2009).

     Green and Bone had one of those blindingly bright lights go on, like a CFL.  They just voted to repeal the whole code of ethics that tripped them up!  There's a fix!

     Soon, ex-chairman Wirth was at work trying to get the law to lock in basic ethics.  Nothing fancy.  Just stuff like "don't take money" and "abstain if you have a conflict of interest."  He was joined by ex-chairman Sandbek.  Then by other KBHI appointees.

     Late in 2010, word about their project reached the KBHI.  In a flurry of slapdash votes, the KBHI, with Bone chairing, launched a bill draft.  It was a wreck when it landed at the capitol.  It named 11 people to the 10-member KBHI, for example.  HB 250 is barely better.  It has two Home builders instead of today's one -- and it says they both have to be licensed home inspectors.  Do they really know what they wrote?

     While they were at it, Bone and Green figured "why stop there?"  They might as well toss out a few laws the KBHI keeps blowing.  For example, HB 250 would get rid of the rule that the Board has to give inspectors 45 extra days to renew if the Board forgets to notify inspectors their license is expiring in 60 days.  The Board forgot to get out plenty of those notices last year.

     BR 174 keeps the 45-day rule -- and it adds a "grace period" to renew if you file a little late.  Right now, one day late and you're dead. 

     Other features of the Bill are crucial to home inspectors, though much less interesting to others. For example, one bill sets us a secret "non-disciplinary" backwater called "private admonishment" to use against licensees.  Read the rest of the details on our website:

Read the complete story

    

If you want to get involved, now is the time to contact your legislator.  If you want a update, contact any of the people supporting the bill you like, or don't like.  If you're not sure who your legislator might be, go to http://lrc.ky.gov/Legislators.htm. They're listed by name, or county.  You can get phone number, email addresses and bio backgrounds there.  There's even more, like voting records, at http://www.votesmart.org/index.htm. Rep. Koenig's contact info is:  Phone:  Home - (859) 578-9258, Annex office: (502) 564-8100 Ext. 689; Email  Address: Adam Koenig@lrc.ky.gov Wirth's email hci@iglou.com. Or call PLI.   We're there 4U -- nonstop!

 

     BILL FEATURES

   Table 1 - Key Highlights and Consumer Complaints

HIGHLIGHTS

 HB 250

 BR 174

KBHI to be "Independent" State Agency; transfers KBHI out off DHBC

U - Under Public Protection Cabinet, Off. Occup. & Prof.

U - Under KREC,  an "independent agency" itself

ASSURES skilled real estate staff/support

               W

               U

ADDS "grace period" for license renewals

               W

               U

REQUIRES majority vote (6/10) for Bd to act.

               W

Could be few as 3

               U

FOLLOWS settled, tested procedures, statutes, precedents - like Ky Real Estate Comm (KREC)

 

               W

 

               U

Consumer Complaints &

 Inspector Discipline

               

               

Guarantees all parties due process rights and protections - like seeing evidence, excluding hearsay - starting with filing of complaint.

               W

+ new Bd reg cuts off due process

               U

Requires complaints show "Prima Facie"                  violation before Licensee must reply,

  produce evidence, or get lawyer - like KREC 

 

               W

 

               U

Proof of damage required - like KREC

               W

               U

Limits discipline to license law violation

               W

+ Fed law in Bd reg

               U

Decides on dismissal before going further

               W

               U

Requires dismissal for frivolous complaints and when rules are not met - as at KREC, etc.

 

               W

 

               U

Notice & explanation of action, incl. dismissal, required - as at KREC, elsewhere

 

               W

 

               U

Full explanation of procedures & rights required to be given all parties

 

               W

 

               U

"Fair and impartial" hearing required

               W

               U

Independent, non-Board hearing officer conducts hearings in all cases

 

               W

 

               U

Publication of all decisions by Bd required

               W

               U

Table 2

       BILL FEATURES - GENERAL

GENERAL

 HB 250

 BR 174

CHANGES definition of "home inspection," complicating license enforcement.  KBHI never yet took any unlicensed inspector to court.

 

               U

 

               W

ADDS EXEMPTION from licensing for "remodelers" - who are unlicensed. 198B.702(9)

               U

               W

REDUCES board size from 5-5 balanced 10 members now, to 9 members.  198B.704(2)

               U

               W

Makes 6 of 9 members - a quorum - inspectors. 198B.704(2)(a), (15), [16].  Or not, see below.

               U

               W

Makes 2 members Home Builders (it's 1 now).  198B.704(2)(a)5.

 

               U

 

               W

Amazingly, REQUIRES both Home Builders to be licensed home inspectors.  198B.704(2)(a)5.

 

               U

 

               W

Realtor® members stay at 1.

               U

               U

DELETES existing Board duty to identify with "specificity" the "environmental hazards"  excluded from home inspections. 198B.706(1)(b).

 

               U

 

               U

DELETES current rule that Board can discipline licensees only for violating KRS 198B.700 to 738, the license laws.  198B.706(3)

               U

+ new KBHI reg adds federal law & all of Chapter 198B

               W

ADDS new power to deny license renewals - for any reason.

               U

               W

REMOVES  45 day renewal period when Board fails to give required 60-day notice of expiring license. 198B.714(4).  Notices missed in 2010.

 

               U

 

               W

PERMITS the KBHI to issue a cease & desist order "prior to" hearing.  198B.730(3)(b).  (Law now is "after a hearing.")

 

               U

 

               W

CHANGES rule against addressing "code" compliance to KY Residential Code (2003) from codes "enforced under" 198B (1978).  198B.732.

 

               U

 

               W

 Table 3

BILL FEATURES - ETHICS and EDUCATION (CE)

 

ETHICS

HB 250

 BR 174

Code of Ethics required (KBHI is not under 11A)

               W

               U

RETAINS "removal" of KBHI member who "fails to adhere to a code of ethics" now in statute, and as in KREC.  198B.704(19).

 

               U

But not in KBHI 1st draft.

 

               U

PROHIBITS provider officers or directors on KBHI from approving courses they sell

 

               W

 

               U

EDUCATION (CE)

 

           

RESOLVES boundary with Bd Proprietary Ed

               W

               U

REQUIRES online accreditation - like KREC

               W

               U

Requires in-person inspection CE credit %

               W

               U

REQUIRES uniform standards for all CE courses

               W

+ new Bd reg "exempts" some

               U

REQUIRES all CE courses be Board approved

               W

               U

   

Article1ClassSpecialsClass Special

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LandmarkLandmark

Great News!  That's what home inspectors say, voting with their mice, about this Newsletter.                                        

    In January, your PLI Newsletter was read by inspectors across the nation That's California to Connecticut.

    It was a landmark moment.  We hit a second milestone the same month.

    Readers from more than half the states in the nation also signed into the public section -- in January alone!  Breaking the 25-state barrier puts the PLI Newsletter in a very special class, web site and media analysts tell us. 

    On top of those milestones, practically all of the home inspector licensing states were reading the Newsletter in January alone. 

    Readers were not just in the U.S. either.  Our fellow inspectors in Canada had a good time signing on.  (Canadian standards of practice have much in common with our own.)

    It did not stop at the oceans either.  Readers joined us from three other continents.  

    We've been watching readers grow ever since PLI launched its newsletters back in January 2008.

     We thought it filled a need.  A new licensing board was doing all sorts of things - good, bad, ugly, breath-taking, you name it - and who knew?  The worst housing crisis in history was upending practically everything people took for granted.  Rules were getting rewritten faster than ever before.  New construction materials and techniques were breaking out more often.  So were consumer concerns.

    Boy, did it ever!  Beginning around the July 2009 Federal Pacific Electric issue, mail started arriving from all over the country. 

    It surprised even us, though, to see the steady growth.  The number of readers kept ballooning.  The areas where they logged-in kept going up too.  You would be surprised by the number of readers in state capitols, for example, even though capitols typically are smaller cities in each state.  Over 50 unique visitors signed in just from Frankfort last month! 

    We can't thank you - our loyal readers and alums - enough for all of your support.  Your steady suggestions and feedback helped us grow where no other CE or license training providers have dared to go before.  Count on us to keeping making it better - nonstop!  

    

MoldScamsMold Covered with Scams
Ductclgscam

   Now you breathe it.  Now you -- uh, keep breathing it.  But your

wallet is cleaned.

     That's the scam that's drawing fire nationwide now.

     Home inspectors always want to help.  Sometimes too much.  We need to be on guard when making referrals or recommendations.  It can be a mine field.

     And poeple like this are not above telling a homeowner what a home

inspector "missed," either. 

     The Illinois Attorney General over the river is the latest to announce collaring more bad buys.  NBC's "Dateline" ran live video of one of the scams.  A Better Business Bureau investigation kicked it all off, over a year ago.

     Duct cleaners tell customers they clean out mold and dust.  For You a Special Deal: $49.95.  Nobody can do the job for under $250 in any house.  Good work runs $300 - $500 and takes several hours for an average home.

     The "bait and switch" is step two.  Surprise!  Your house costs more.  Like $450.

     Then, "Dateline" captured, live in color video, a duct cleaning crew faking a cleanup.

     Last - you guessed it - take the money and run.

     On Jan. 27, Illinois Attorney General Lisa Madigan filed suit against Warranty USA Inc., Air Duct Cleaning Pros and their owner, all based in Schaumburg.  The suit said they fraudulently charged consumers to repair mold and mildew damage in their homes--when the problems didn't actually exist.

     "This company targeted vulnerable seniors and deceived homeowners into purchasing services they didn't need," Madigan said.

     It's not the first time that duct cleaners have come under fire. A yearlong Better Business Bureau investigation found that ads for these types of services often deceive consumers.

     The July, 2010 BBB investigation (link below) checked out 29 complaints and found, for example:

            ● 28 referred to health risks (asthma, allergies, migraines, sinuses, children's health) from ducts that salespeople alleged needed extra services;

            ● 26 where, in the opinion of the BBB, the cleaning done was superficial at best;

            ● companies selling a bogus "10-minute mold test" to juice up prices.  The BBB called it a "scare tactic" to promote premium-priced sales with labels like "Maximum Air Care."

     Check out Chris Hansen's MSNBC video, aired 1/30, at 

http://insidedateline.msnbc.msn.com/_news/2011/01/30/5956286-producer-notes-the-hansen-files 

 

     For more:  http://www.illinoisattorneygeneral.gov/pressroom/2011_01/20110127.html

http://necal.bbb.org/article/year-long-bbb-investigation-yields-troubling-findings-in-the-air-conditioning-duct-cleaning-industry-20998

http://www.walletpop.com/2010/07/29/duct-cleaning-ads-found-to-deceive-consumers/             

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