Professional Learning Institute
It Pays To Know
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January 2010                                    502-896-2020                                       Vol 2 No.1
PE backed Down, Bd Elects Officers at Last, 2010 Trends
KBHI Warns PEs
PE Board Agrees!

     

     Here's some holiday cheer to tide you over to the New Year.

     "A PE cannot offer or provide actual 'home inspections'" without a home inspector license, Kentucky State Board of Licensure for Professional Engineers and Surveyors (PE Board) Executive Director B. David Cox agreed, in a letter to the Kentucky Board of Home Inspectors (KBHI) recently.

      At long last.  We can hope.

     "I have provided this information to our licensees in the past but will do so again in our next quarterly newsletter," Cox added in his letter.

     We're looking forward to that quarterly newsletter.  And wondering exactly which PEs now doing home inspections will stop.  We're all in favor of the Board putting an end to all unlicensed home inspections.  But Cox was not fibbing - he's said it before and he'll say it again.  Which makes you wonder why the KBHI did not follow the statutory process of issuing a "show cause" against an unlicensed wannabe and holding a routine hearing. 

     Cox's letter was disclosed at the December KBHI meeting.  It responded to a Nov. 23 letter to the PE Board from the KBHI.  The KBHI letter followed a quasi-complaint from KBHI Vice-chair Mike Patton about PEs advertising home inspections in northern Kentucky.  Patton is a home inspector in Alexandria, a small town southeast of Covington in northern Kentucky.

     It's no secret that some PEs are doing home inspections without a home inspector license.  Trouble is those engineers don't claim to be "licensed home inspectors" and people often just assume a licensed engineer is just the ticket for a top-notch home inspection.  Home inspectors have been grumbling about it in several areas, like Elizabethtown and northern Kentucky.

     Some critics also complained that stopping PE home inspections would help Patton's business personally.  It probably would.  In fact, it probably would help the home inspection profession statewide and make sure the public gets what it thinks it's getting.  Anyone have a problem with that?

     The KBHI wrote to the PE Board that it had "recently received information" that "several" Kentucky PEs were "advertising home inspection services."  It concluded it "would appreciate your informing your licensees of the board's position."

     If so, all of those unnamed "several" engineers would presumptively be violating Kentucky's home inspection law, though the KBHI contention was not exactly crystal clear.  It was less than clear because, actually, the KBHI letter was more like a bluff.  The Board really did not have facts or evidence on which it could take action. 

      The letter's thrust was plain enough, though.

     Basically, our licensing law prohibits individuals from advertising or claiming to be a licensed home inspector without having a home inspector license.  KRS 198B.712(1).  The law also prohibits a "individual" from advertising or claiming to be or operating "a home inspection business" unless an owner "or an employee" of that business has a home inspector license.  KRS 198B.712(2).

     The letter left room to wonder if any of the "advertising" the KBHI did not cite or enclose in the letter was from an "individual," rather than a business entity.  Because the KBHI named no "individual(s)," and mentioned no specific advertising, they overplayed their hand, gambling for a quick fix.  There was a reason for that.

     Discussion of Patton's "correspondence" concerning professional engineers at the  Board's October meeting painted a different picture.  Mostly, it clearly laid out how cloudy the KBHI's facts were.  Chairman Green told the Board an engineering company's website "says pre-purchase inspection." Of course, that may or may not be an "individual's" website and may or may not be advertising of an "individual" either claiming to be a "licensed home inspector" or a "home inspection business."

     "You don't have all the facts," the Board's attorney advised them.  "It will save you many, many headaches to have all the facts.  If it's just the website, we ... nobody's seen the website."  Small, minor detail.

     "We could create a list of facts that we need," one Board member suggested.  Or, they could "use OIG [the Office of the Inspector General] to come up with a list of facts you'd like to see," a staff member tried to help.  "If you have the wensite and you copy it, if you go a phone book and you find them advertising in that, I don't know that you need to pay to have an investigation," another Board member piped in.  "Make copies of website, bring the phone book."

      "I'm a little concerned with a Bd member doing that," the new KBHI attorney remarked, in a meeting overflowing with attorneys.

     "We have a form that deals with licensed home inspectors.  We have not created a form that deals with unlicensed inspectors," Chairman Green tossed in. 

     "I would suggest bringing in a copy of yellow pages," the new Board attorney said.

     You get the picture.

     The Board simply did not know what to do.  It knew it did not exactly have an ironclad case.  Frustrated with all those devilish details in the law, it punted.

     So it took a flyer.

     Maybe it "worked" for the moment.  Maybe the PE Board really will stop some engineer somewhere from advertising home inspections, or actually doing them.  After all, PEs are not known to do crawls or walk roofs, which kinda shortchanges home inspection customers.

     Still, the problem with playing a bluff when other players get to see you hand is that you quickly run out of bluffs.

     Then the KBHI has to put up or shut up.

     Oh, by the way, did you heard that the PE Board is trying to  to amend its statutes to "remove moral turpitude language" as grounds for disciplinary action?  HB 110 (BR 302) introduced in the House Jan 5, now in Licensing & Occupations.   PEs that advertise home inspections must really make the Board sick.

Happy New Year! 
TRENDS for 2010

     Who knows what the future brings?  Without a chance of filling in all the blanks, there still are some recognizable and almost irresistible forces gathering steam last year that will throw their weight around in the years ahead.

     Here are some important ones for your planning.


Right Sizing.  Size matters.  Big time, for 2010.  As the first decade of the 21st Century wore on, sliding into the meltdown, everything was pumped up.  Housing prices?  "Inflated."  Roofs?  "On Viagra."  Malls?  "Overblown."  Stocks?  "Bubbled."  Americans?  "Obese."  From political posturing to car bodies, from dresses to breasts, everything was pumped up.

     The balloon burst.  Home prices took a scary 32% nosedive, from their April, 2006 peak, and still are sliding downward into 2010.  Look for another 10% drop in 2010.  After all the hyperventilation about Weapons of Mass Destruction in Iran, there weren't any. 

     Now, expect serious down-sizing, as shapes bracket closer to "right sizing."  All at lower end user prices.  Big retail store footprints will shrink.  More smaller and local stores will fill shopping center vacancies and mall ghost towns.  Best of all, government will shrink, starting at the local and state levels in 2010.

     New home construction will shrink on all sides.  Builders will whittle down square feet, floors, and pumped up roofs.  Fewer new homes will be built in 2010.  Many of them will be smaller.  Prices will be smaller too, for all homes, in 2010.

     Home inspectors who charge by the square foot might want to think it over.  Category pricing (like 2 BR, 2.5 BA for $x, etc.) will see better margins.  Percentage pricing (like "1% of list price," etc.) will do better than square-foot pricing, but less well than category pricing.  Prices that do not include risk factors will suffer, no matter what the format. 

     Car sizes and choices will shrink.  Car dealers will be fewer and farther between.  Sky-high car prices will come to ground. 

     Credit cards, along with debt, will shrink in our lives.  There be fewer credit cards in the mail and less borrowing on our books.  Store credit cards will fade.  Credit limits will be cut.  And we will use them less.  Start-up businesses especially will see credit options shrink in 2010.  What won't shrink anytime soon are credit card losses at the top bank card issuers, J. P. Morgan Chase and Bank of America.

     Home inspectors need to read that fine print credit card/bank mail we used to throw away.  Card issuers are scrambling to best new federal credit card rules that kick in this February.  To beat the deadline, right now they're sending out new interest rates and charges that can wallop users.  The worst we heard about was a card that switched from a 9.9% rate to a 79.9% rate!  In the fine print.  Sorry, but for the next few months, you've got to read that stuff.

     Lots of the shrinkage is pretty healthy and overdue.  But some things will be growing noticeably in 2010, like health care and education.  Much of all this is driven by the one sure-fire growth area - unemployment.  Government jobless numbers are the huge 10%+ benchmark, in Kentucky and nationally (Kentucky is a little higher).  But those numbers come from claims for unemployment benefits.  Unemployment claims peaked months ago but stayed high all year, hovering around 5.2 million people drawing claims.  But extended and emergency benefit claims peaked at 4.7 million in December, from 2.8 million in June.  And the "exhaustion rate," people who gave up looking for work, hit an all-time high around Christmas at 5.6 million.  That's 5.6  million reasons to expect the jobless rate to rise when those disheartened workers get back to competing for jobs with the 9.9 million folks drawing benefits.

     The other growth area will be happy talk.

     But none of this, from stores to homes to credit cards, will be cut down as much here in Kentucky as in formerly frothy bubble spots, like Florida and California.


The Wrong Stuff:  Crash Victims.  We're just leveling off from the second crash of the decade and the worst since the Depression.

     The first was the "dot com bubble" that burst in late 2000.  Back then, Pet.com, for example, was going to have a bigger market capitalization than Exxon Mobil.  The web site cratered in Nov., 2000, just nine months after raising $82.5 million from investors.  How soon we forget!  But that blew by partly because the damage was pretty much confined to Wall Street.

     This time, our piggy banks burst.  The two main reservoirs of accumulated wealth for most Americans were their homes and their retirement plans/investments.  Both tanked.  The safety net was credit.  It became a has-been.  Overnight, getting spare cash "borrowing" from home equity or retirement plans was out  - and one in five Americans was under water, owing more on their house than it was worth.  The root of the disaster was corruption, a lethal cocktail of Wall Greet greed and Washington politicians selling out voters, but we don't have to go there to get a grip on the trends ahead.

     Lots of bad things happened, but one of the most troubling for us was corner cutting in home building and remodeling.  Over the last 2 - 3 years, builders slipping in bankruptcy tried desperately to finish houses any way they could.  Today, most of them are land mines, waiting to blow up on buyers - and the home inspectors who check them.

     Meanwhile, more houses stood empty, froze up with no utilities, and got vandalized as foreclosures and short sales dominated housing for the last two years.

     These homes aren't going away and they don't have to wear salvage titles, like cars swamped in floods.  Heads up.


Creative Destruction & Extinctions Go Into Overdrive.  Economists label it "creative destruction" to describe a reallocation of capital to more productive use.  Lots of folks call it "extinction" or the "Way of the Widget." 

     2010 will open a drama of creative destruction and broad extinction like we have not seen in our lifetimes.  It does not take crisis or drama, though.

     Mobile phones, for instance, devoured PDAs ("personal digital assistants," the palm sized mini-computer we used on site for reports) and now they're gobbling up landline phones, digital cameras, MP3 players, GPS devices, and wristwatches, Pac-Man style.

     Steve was very hip when he went to college because he had his own Smith-Corona typewriter (complete with "white out"), a cool record player with a pile of 33 rpm "albums" (and a record store around the corner), a Polaroid camera, an HP-10 calculator, and some Hart, Schaffner & Marx/Hickey-Freeman suits.  All those products and all but one of those companies are dead and gone now.  At the time, he knew how to adjust the carburetor and timing on his BSA motorcycle, his "motel on wheels" Oldsmobile with the bench front seat, and later his Triumph convertible.  All the TV and radio shows on air were free.  That was back around the time when our phone numbers started with a word ("Twinbrook"), we spoke to the Operator for information, and phoning another city was a long-distance toll call.  We also owned an iron.  Steve sent his college address change to the post office so he'd get his subscriptions to Life, Look, and The Saturday Evening Post at the dorm.  He  "went steady" in high school and "dated" a few "girlfriends" in college.  We often went out to see films that usually began with "Color by Technicolor" and had a Tab soda.  All gone, one by one, extinct today.

     The pace of extinction is picking up speed.  Almost a quarter of all American homes no longer have a landline phones.  Google's launch of free navigation phone apps last year wiped out 23% of the market value of GPS-maker Tom Tom and 16% of Garmin (which came back with a "Nav phone") before the year was out. 

     Lots of jobs lost will not be coming back, and many more are doomed.  Big, familiar business, over supplied from days of yore, hardly needed in the Internet G3-G4 era and hurtling toward the recycling bin while taking their employees down with them include: (1) newspapers funded by advertising, all info easier to find, mail, clip or save on the web; (2) printers - there's no ink on your fingers now, is there? And who drops off rolls of film to get printed anymore?; (3) the U.S. Postal Service - why wait in a gridlocked line for a sullen post office worker except at Christmas?; (4) real estate and insurance agents - remember travel agents, before Orbitz & Expedia, and record stores before iTunes?; (5) wired telecom - it's trying to stretch its copper to the bitter end but wires trip you up and slow you down; (6) addiction pushers - any business (like tobacco) that kills 1 in 3 of its customers and runs out of new converts is on the chopping block; (7) mining - miners are going the way of farmers, except they get black lung when they don't get buried, burned or blown up; (8) stuff we got fat doing that hungry labor does better today - think cut & sew clothing makers; most factories, from cars to semiconductors.  Whole business segments like these don't disappear overnight.  It's death by a thousand cuts.  But our grandchildren will have to look up most of these in their history books, along with Polaroids, typewriters, and telegrams.

     On the other hand, as long as we have people, we won't be running out of jobs doing things that actually touch people, the opposite of work that can be done "wired."  If has to be human scale, it's growing and hiring.  If it takes a blend of schooled smarts and people skills, it's hot.  Front-line family doctors, registered nurses, physical therapists, and dental hygienists will be in short supply as health in general hires more.  Education will boom, with all those folks looking for jobs, especially in post-secondary subjects that are also retraining fields, like health, business, and computing.  Just as physically, industrial engineers, construction managers, first-line supervisors and maintenance/repair workers are always needed.  You can't build hospitals, schools, homes, or the roads, water lines, sewers, and power lines connecting them abroad.


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KBHI Calls Special Meeting To Elect New Officers
 

   Remember PLI's December newsletter?

     You know, the one about the KBHI dodging the law requiring it to elect a new chair and vice-chair "each year."

   And breaking a second law in the same fell swoop - the one that mandates the chair and vice-chair "shall serve " .. for no more than one year consecutively...."

       Guess what?

    An election of officers now is scheduled - for today.  The Board sent out an agenda this week for a Special Meeting today (Wednesday,1/6) at 9 a.m. at its 911 Leawood Drive meeting room.

     It also scheduled something called "Disciplinary Action Regulation" for the same special meeting.   Everyone knows the legality of the Board's disciplinary setup is somewhere to the left of unlawful and the right of ridiculous, generally, as this newsletter has reported more than once.

    Newly elected officers may lead the Board somewhere more sensible.  But at the moment, the idea of adopting a thoroughly unstudied regulation for disciplining home inspectors - by a half-empty Board that broke more laws in 2009 than any home inspector - gets too close to reckless to be sound.  Many, including PLI, would help the KBHI do a good job crafting industry-leading disciplinary procedures and learning how other states do it.  (The idea of carbon copying massage parlor or tattoo artist disciplinary regs for the KBHI really is not a knockout, and they've actually looked at them!  Not studied.  Looked.) But it cannot be done overnight.

    Forgive us all, but inspectors are of little faith that a beam of light will shine down from the Heavens and illuminate the half of the Board sitting there, all at once, with inspired, visionary or even fair new disciplinary regulations.   The people of Kentucky and Kentucky inspectors deserve a little more respect than that.

    The KBHI had planned to spend the day working on unresearched but indubitably inspired changes to our regulations.  Not an election of officers.  And no new disciplinary system was discussed when the regulation rewrite session was scheduled last month.

      Now it's had a more indubitably inspiring thought - follow the law.


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Call Lorri.  502-896-2020.
Provider #  KBHI:P-1001 CE-1002
2010 NEW LAWS as Trends
Election






Effective 1/1/10

  

KY limits payday loan borrowers to two loans of no more than $500 at a time.  Kentucky led the nation with the new law, among the first to give real protection to soldiers, jobless, and hard hit workers who have been bled mercilessly by predatory payday lenders.

 

NC joins 21 states with smoking bans, incl. KY, by starting 2010 with a ban on smoking in restaurants and bars.  NC is America's largest tobacco-producing state and has 255,000 tobacco-related jobs, 40% of our nation's total.  (Disclosure: Steve smokes.)

 

IL and OR ban texting while driving. (WSJ 1/2-3/10)  IN bans teenage drivers texting.  They think it's better to get hit by distracted adult drivers.  KY already has bills filed for the new Jan.5 General Assembly to ban texting, email or IM while driving.


2010 Health Trends

Health Insurance Goes to ER.  No one cares if you do a good job and have a good business if you're DOA or crippled up.  Never forget how important health insurance is to us.

     Lots of home inspectors, including KBHI members, cannot get affordable health insurance - for themselves, much less their families.  Bad enough, for what FDR wanted to add to the Bill of Rights.  Worse, if we did nothing, no one but the rich could afford health or insurance the way we were going.  Looking at all the different ideas, look for change. 

     No one has to tell you that both state government and the feds are all over health insurance issues for 2010.  Democrats are betting their near-term future on fixing health care.  Republicans are calling the bet with unmitigated obstruction.  Tea party libertarians are looking for a fix, at a time when the December Rasmussen poll found that if the Tea Party were an actual party it would get more votes for Congress than Republicans.  Lots of folks are just confused.  There's never been more fiction pawned off as facts - starting with Sara Palin's "death panels" and one Democrat's claim that "the GOP plan is 'just die.'" Talk about overblown hot air!


U.S. Health.  The feds and President Obama are embarked on a pivotal overhaul, for better and worse.  It's a better start than no start at all.  At the federal level, right now, the three key changes are cost, coverage and portability.  Covering more people, like the roughly 40 million uninsured Americans (not counting illegal immigrants), lowers costs for everyone because administrative costs in antiquated, paper-based medicine are expensive and are lower per person when they're spread over more people.  Both the House and the Senate bills bring over  30 million new American insured's.  Portability lowers costs, and helps people, because it lets you shop for the best deal without getting zapped for "pre-existing conditions" or "lifetime coverage" caps, etc.  Both bills do that.  The rest of the side shows - a "public option," or "Medicare buy-ins," etc. - showcases good ideas that won't fly this year.  The perfect is the enemy of the good, and perfection is the path to procrastination. Git 'r done.  This is important enough to write your Senator or Congressman.  Tell Sen. Bunning to break the ice and vote for reform to hack off the party that surgically sacked him.  Tell your other reps to pay attention to what's important and stop sucking up to insurance company, pharmaceutical, and doctor contributors.  Git 'r done!


KY health.  Kentucky lawmakers already are looking at bills to reinstate state funding for Medicaid, the federal/state coverage for disabled or poor Kentuckians.  It covers about one-in-five of Kentuckians.  Lawmakers also want to prevent the kind of standoff that blindsided patients when Norton Healthcare and Anthem insurance got into a contract battle last year.  They cut each other off overnight and callously left patients out in the cold, both claiming they had no duty to do anything for the sick.  A proposed new law would require six months notice from hospitals before ending a contract with a health insurance company and also would mandate three-year contracts.  The leadership on these measures is headed by Sen. Julie Denton (R-Louisville), chair of the Sen. Committee on Health and Welfare, and Rep. Tom Burch (D-Louisville), chair of the corresponding House committee.  Both are responsible, conscientious legislators who will listen if you call or write.



Tougher Talk.  There's nothing like extinction to sharpen the mind, and the tongue.  The time of candy-coated "politically correct" kid gloves palaver is passing pronto.  In 2009, it got so you couldn't call it "swine flu" because some creeps who butcher pigs for fun and profit bellyached.  Instead, it was supposed to be "the H1N1 virus," which was about as down home as R2D2, the robot in Star Wars.  Presto!  Changeo!  No more pigs, no more flu.  One day papers lost the letters to put "bailout" in print.  Suddenly it was the "Troubled Asset Relief Program" or "TARP" - at a time we should've been talking "bail" for those bankers.  If you don't want to spring for a smartphone, carriers will sell you limited function phones called "feature phones," which means they have fewer features.  Dealers don't sell "used cars" anymore; they're "previously owned vehicles."  We buy lots of this stuff with "credit cards," which sounds more prestigious than "debt cards."


     Now we're all facing up to debt in a big way.  And there's no sugar coating it.  Call it "tough love."


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